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We came back to The Old Orchard Guest House with fond memories of a previous visit a number of years ago. But sadly, it seems to be a different place. The gardens in front of the reception, non-existent Swimming pool filthy (not usable) Safety railings along the road to the room missing. Solar geyser (first thing you see when you reach the room) in a state of disrepair. Room in a poor state of repair. Towels dirty Shower drain broken and grid missing, glass shower wall with broken seals hanging out, shower head too dirty to touch. One glass and one dirty chipped coffee mug in double room Bed linnen is very old and yellow - it seems clean but difficult to say. Curtain hooks in need of repair, causing curtains to appear shabby. Safety railing around deck over water almost non existing Reading light at bed not working Delapidated toilet seat hanging on for dear life. Golf putting green and driving range not in a usable state We planned to eat the advertised pizzas in the restaurant, but due to the state of the room, we would rather not take the chance. The SPUR in Koksted served a good meal.

Went to The Old Orchard Guest House after a good memory from a number of years back. Not a good idea.

Stayed in February 2024

Towels very old and torn. Offer dinner but only 30% of choices on menu available. During Load shedding even less. Swimming pool but not maintained. Closed for guests.

Nice venue. Friendly staff. Clean enough

Stayed in January 2024

No electricity for most of the stay. The staff battled with the generator, but no help was forthcoming from the management of the place. I understand that if the town electricity. The night was spent with no electricity.

The setting was good. The staff was extremely friendly and helpful with the limited resources available to them. Where they could the staff helped

Stayed in October 2023

Restaurant closed without being informed with the facility being out of town. Not even a cold drink or water was available. No Toilet seat in our bathroom Swimming pool was not in a condition to use Staff were not interested in supporting

The location was great and as advertised.

Stayed in January 2024

I don't know why Booking.com bothers to ask for a review if nothing gets done to have the property upgraded to match what they advertise. There are more negative reviews than positive, and I regret making the booking without reading the reviews. The place needs a lot of attention to detail and there is a lack of management. The receptionist wasn't friendly or helpful in any way. The rooms were not cleaned, chicken bones were lying on our bedside table, and glass pieces were scattered on the patio in front of our rooms. The bedding and towels weren't clean, so I had to ask them to replace our sheets and towels. Their towels look terrible, it's old and tattered. They never even bothered to let us know the restaurant was closed for the day, so we couldn't order dinner. The earth leakage for the lights and plugs tripped and the staff left the property by 16h00 with no one there to help us. Luckily some guy came later on and managed to switch it on, but the same thing happened the next morning. The other guests on the property didn't have water and their toilet had no seat, they were just as upset as we were. There was nothing we enjoyed during our stay, except the scenery. I surely hope Booking.com will investigate this Property because, for the price paid, we definitely did not get value for money. I can't see how they can keep this property on their list.

We didn't order Breakfast because of the bad experience we had with them when we booked in the afternoon before.

Stayed in January 2024

No globe in room light, only one chair on verandah ( had to fetch another one myself), very few available items on menu, room stank of cigarettes, lighting shocking,no milk or teaspoon for coffee, very thin towels.

Outlook on lake

Stayed in December 2023

A BEAUTIFUL TRANQUIL SETTING WITH EXCEPTIONAL BIRDLIFE. A MUST IF YOU ARE IN KOKTAD. LOVELY FOOD AND STAFF

Stayed in November 2023

Amazing little gem with a fantastic hostess! Thank you Lindie.

Stayed in October 2023

Some minor repairs required.

Location was great but didn't have breakfast.

Stayed in September 2023

Nothing

Great place for a family of 4. Our 2 adult children had their own room. Friendly host, comfortable room and good shower. Beautiful view on the lake from the terrace. We had dinner at the restaurant which was fine. The best thing about it was that we didn't have to go into town.

Stayed in July 2023

Nothing to report

Did not have breakfast but the venue was very nice, right over the dam

Stayed in September 2023

Very paceful place.

Stayed in August 2023

It is extremely run down, drains were smelly, food was really bad especially the service at breakfast. Weeds all over as well as cigarette butts. Rooms were run down and not well maintained. The entire place needs a renovation and doesn’t look anything near the pictures on booking.com

The receptionist and staff were at least friendly and tried to assist where they could.

Stayed in August 2023

The toilet seat was broken and dirty, the room was icy cold and had no carpet to keep your feet warm, food took a long time to come, dining room was very cold (could have started a fire in fireplace). The road was terrible to get in (potholes large enough to swallow your car!)

It was a decent sized room, gorgeous views, beds were lovely and warm, staff were excellent, food was good.

Stayed in July 2023

Restaurant operating hours

Pizzawas a top tier

Stayed in June 2023

Toilet seat was broken off. I asked for it to be repaired. They stuff toilet paper under it. They cut water at 9pm and neglected to tell me. 12 deg c in room.

Stayed in June 2023

The place is just bad it's not clean, it's infested with rats even in the rooms. There was no water we couldn't even take a shower in the morning. Worst experience ever. I wouldn't recommend anyone to sleep there. Everybody was complaining when we were there

The place is just bad it's not clean, it's infested with rats even in the rooms. There was no water we couldn't even take a shower in the morning. Worst experience ever. I wouldn't recommend anyone to sleep there. Everybody was complaining when we were there

Stayed in June 2023

We did not feel welcome

Stayed in June 2023

Holes in the towels. tatty bedding with stains. Light bulbs blown and fittings broken in bathroom. No key for balcony over water. 1 side of electric blanket not working. Kitchen closed at 7, not 8pm as indicated. Limited menu with half items not available. Restaurant closed in the morning. No coffee available in morning. Security non existent because we were woken at 10pm by stranger at our door asking for help. Main Electric gate not closed at night.

Hot water, the buildings and

Stayed in May 2023

1. Cellphone network. 2. Property hardly switches on generator during load shedding, even during office hours. I could work virtually at all.

Stayed in May 2023

we arrived quite late after a stressful trip and the staff were super sweet and helpful, and made us feel so welcome. they arranged room service for our dinner and helped us to just relax a lit

Stayed in May 2023

The staff went out of their way for us. Beautiful scenery.

Stayed in April 2023

our room smelt like old cigarettes and the place was a little run down

friendly staff. pizza was delicious.

Stayed in April 2023

Staff definitely not up to task!

Clean, comfortable bed

Stayed in March 2023