2 Lighthouse Road, Umhlanga Rocks, 4320 Durban, South Africa
#1 of 87 hotels in Durban
Guests' ChoiceBased on 903 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
8.6
Free WiFi
9.4
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End of dialog contentReviewed: 21 March 2023
Rochelle
South AfricaThink the staff at the pool could improve their etiquette in terms of communication and welcoming guests at the pool area.
Amazing experience with my sister at the Oyster box. Pure luxury. Views were breathtaking and hotel staff service on another level. The high tea was quite a treat as well.
Stayed in March 2023
Reviewed: 15 March 2023
Clinton
United KingdomNothing
Service is second to none and attention to detail outstanding
Stayed in March 2023
Reviewed: 14 March 2023
James
Australiawonderful atmosphere with a high level of service and attention
Stayed in February 2023
Reviewed: 13 March 2023
Vishal
South AfricaNothing
The location and hotel staff.
Stayed in March 2023
Reviewed: 12 March 2023
Sanjeev
South Africanothing
the friendliness, readiness of the staff to assist. they were so welcoming and helpful. everything about this hotel is amazing. we felt so safe. our room was so stunning and comfortable. the staff at the hotel have to be commended on their attention to detail and for always making their guests feel so welcome. Justin was beyond amazing. this is the only hotel we will stay at when visiting Durban. thank you to oyster box for making our weekend so special.
Stayed in March 2023
Reviewed: 12 March 2023
Stuart
United KingdomNothing it was perfect
Everything
Stayed in March 2023
Reviewed: 12 March 2023
Anne
South AfricaThere should be a rule about people sitting at the Ocean Terrace restaurant having meetings with their phones on loudspeaker. Extremely inconsiderate and disrespectful when others around them are trying to enjoy a morning breakfast or another meal.
The sea facing room was beautiful although the balcony was a little small. The hotel staff were very friendly, helpful and polite. The different bars and dining areas were all lovely. The poolside area with its comfy loungers, beautiful pool and sea view was amazing. The massage at the spa was relaxing and divine. All in all, a great experience.
Stayed in March 2023
Reviewed: 12 March 2023
Sanele
South AfricaExpectations were exceeded. Oyster Box is just a dream. Truly, it is. Congratulations to the service members.
Stayed in March 2023
Reviewed: 9 March 2023
Awie
South AfricaNothing!
Everything!
Stayed in March 2023
Reviewed: 9 March 2023
Tillmann
GermanyAbsolutely outstanding service, you feel their high standard of service whenever you get in touch with someone of the well trained team. A very classic way of luxury, but customer orientation in the best imaginable way. Even when travelling with kids, you are always welcome (except the fine dining restaurant and the lighthouse bar), there is also a special kids program with a lovely supervisor. And there is even a resident cat at the hotel (ask in the shop for the nice little book)
Stayed in March 2023
Reviewed: 7 March 2023
Wayne
South AfricaAbsolutely faultless so everything was outstanding
Everything was outstanding, from the reception, conceirge, staff, food. This is the hotel all hotels should use as an example. One cannot fault the service, you were made to feel special and valued at all times!
Stayed in March 2023
Reviewed: 6 March 2023
Michelle
South AfricaNothing !!!
I had the best weekend !!!!!! Service was off the charts ….
Stayed in March 2023
Reviewed: 4 March 2023
Anastasia
United StatesThe property is beautiful and expertly maintained- old world feel with modern conveniences.
Stayed in February 2023
Reviewed: 25 February 2023
Nerasha
South AfricaBeautiful hotel with just the perfect mix of old world customer service and new world efficiency.
Stayed in January 2023
Reviewed: 24 February 2023
Irina
Russiawe liked all
amazing
Stayed in December 2022
Reviewed: 23 February 2023
Belinda
South AfricaNothing
The sea-facing rooms are absolutely breathtaking and the scrumptious breakfast is something definitely worth returning for.
Stayed in January 2023
Reviewed: 21 February 2023
Jill
United KingdomEverything perfect.
Everything about this hotel was stunning - the staff, the hotel, our room, the location. Nothing was too much trouble. Exceptional service. By far, the best hotel we have ever stayed in. Highly recommended, we would love to return.
Stayed in February 2023
Reviewed: 21 February 2023
Catharina
SwitzerlandIt rained and the corridors were really wet- I had to walk so carefully so as to not slip! Also, finding the rooms is a bit confusing and far!
Breakfast was amazing! Wide choice and excellent quality… Spa and choice of services was excellent!
Stayed in January 2023
Reviewed: 21 February 2023
Pheladi
South AfricaThe staff, the background music, the food, location
Stayed in February 2023
Reviewed: 17 February 2023
Stefan
GermanyAs always, great service, great food, great experience at a fantastic location.
Stayed in January 2023
Reviewed: 16 February 2023
Nicky
South AfricaEverything
Stayed in February 2023
Reviewed: 15 February 2023
Vasan
South AfricaOrdered a seafood platter which got cold before we wer done with our meal and had to have it reheated It would be nice to have platters served on heated trays
Staff was extremely friendly Enjoyed Eston singing Felt very comfortable and welcomed
Stayed in February 2023
Reviewed: 15 February 2023
Dunn
South AfricaMost definitely unforgettable.....my sister and her husband who I had booked the place for cannot stop talking about it..once again thank you..so all the staff..super friendly and helpful.
Stayed in February 2023
Reviewed: 15 February 2023
Barry
South AfricaBest Hotel on the African Continent
Stayed in February 2023
Reviewed: 14 February 2023
Ronny
South AfricaIn Service menu is VERY limited.
The choice was VAST and the service was impeccable.
Stayed in February 2023
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