240 Wessels Street 240, Arcadia, 0007 Pretoria, South Africa
#46 of 77 hotels in Pretoria
Guests' ChoiceBased on 378 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
7.9
Staff
8.6
Value for money
8.4
Free WiFi
5.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Olajumoke
United KingdomAbsolutely nothing
Everything about the hotel
Stayed in April 2024
Reviewed: 14 April 2024
Vincent
South AfricaIt took time to get the WiFi password
Simplicity of the property and location
Stayed in April 2024
Reviewed: 1 April 2024
Matsatsi
South AfricaThe furniture… the bed, the chairs, the curtain rail.. and that we needed to book to use the braai stand. So we didn’t braai 🥲
The pool and view. The housekeeping. The welcome and being able to choose the room. The whole staff was nice and friendly
Stayed in March 2024
Reviewed: 6 March 2024
Bongani
South AfricaWiFi was a bit subpar
Stayed in March 2024
Reviewed: 14 February 2024
Masego
South AfricaThe parking space is too tight for big cars and SUV's. However you need to know how to maneuver your vehicle in order to accommodate other guests.
The location was central and convenient. The faced was beautiful and the swimming pool was amazingly very clean. The staff was very nice and accommodating to all our requests.
Stayed in February 2024
Reviewed: 1 February 2024
Koketso
South AfricaCan you guys I'mprove on your Tv programmes
The place is peaceful and Clean home away from home
Stayed in January 2024
Reviewed: 8 January 2024
Muzi
South AfricaChecked in a room i didn't book for but it was rectified the following day
It was lovely the staff was good and for the amount paid is for it can't expect more
Stayed in January 2024
Reviewed: 14 December 2023
Mogashoa
South AfricaThe service was great just the noise from other tenants was loud around 11 till 2
The place was more than I expect the stuff was nice
Stayed in December 2023
Reviewed: 26 November 2023
Sypro
South AfricaBed wasn't as expected
The breakfast
Stayed in November 2023
Reviewed: 10 November 2023
Sibongile
South AfricaThe showers leaked water
Stayed in October 2023
Reviewed: 6 October 2023
Tendani
South AfricaStuff is slow to prepare breakfast
Breakfast was delicious and enough
Stayed in October 2023
Reviewed: 22 September 2023
Ola
South Africanothing in particular
Great stay everyone was friendly and helpful. will definitely be back
Stayed in August 2023
Reviewed: 17 September 2023
Bandile
South AfricaTo improve the wifi connection cause is terrible , and breakfast as well
Room was clean and bed very comfortable
Stayed in September 2023
Reviewed: 17 September 2023
Kwena
South AfricaEverything
Perfect
Stayed in August 2023
Reviewed: 1 September 2023
Catherine
South AfricaIt was a one night stay only..no complaints
The location,immediate response,friendly staff
Stayed in August 2023
Reviewed: 6 August 2023
Dima
South AfricaN/A
The location was great
Stayed in July 2023
Reviewed: 26 July 2023
Refilwe
South AfricaI wasn't pleased when the morning staff came in when they had to make so much noise around 6am, my room was just near the entrance door, so i felt really irritated and annoyed that why should they make such a noise
I enjoyed everything, breakfast was great won't complain about that
Stayed in June 2023
Reviewed: 17 July 2023
Zulu
South AfricaWe didn't like the fact that they didn't check their things well i.e linen and stuff, when we were checking out they questioned us as if there's something we took.
It was clean and tidy.. We enjoyed our stay, with no disturbances
Stayed in July 2023
Reviewed: 9 July 2023
Buang
South AfricaTV was a bit difficult to operate, it played the sound but was not showing anything on screen.
I liked the warm welcome by the staff, cleanliness, security measures taken, the location of the place also.
Stayed in July 2023
Reviewed: 17 June 2023
Nikita
South AfricaLack of channels on television
Everything
Stayed in May 2023
Reviewed: 5 June 2023
Boitumelo
South AfricaThe structure of dat shower 🚿
Cleaness
Stayed in May 2023
Reviewed: 2 June 2023
Koti
South AfricaThe food
Good good
Stayed in May 2023
Reviewed: 31 May 2023
Khisimusi
South AfricaParking space is not enough and the bed was not comfortable
Place was convenient, clean and cosy
Stayed in May 2023
Reviewed: 18 April 2023
Anomymous
South AfricaBeds were not too comfy
The hotel was very clean
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content