Whale Close, Tobago Bay, Westcliff, 7200 Hermanus, South Africa
Based on 53 apartment reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 May 2023
Mohamed
South AfricaWould have been nice if there was an extra bathroom but nothing to complain about.
Nice cosy apartment, with an inverter, which is important during load-shedding (inverter supplies lights but no cooking or kettle etc during load-shedding), and a gas braai. Beds were comfortable. There's a pool in the estate, and a lovely walk along the rocky sea facing side. The host recommended a petting farm which is about 10 minutes away, which my kids thoroughly enjoyed.
Stayed in April 2023
Reviewed: 17 February 2023
Hesti
South AfricaThe fact that you must drive to a different location to collect and drop off the key was not convenient. The receptionist lady was also a bit rude upon arrival to collect the key.
The location was great and the home felt like our home away from home.
Stayed in January 2023
Reviewed: 25 July 2022
Mathias
GermanyAmazing location, close to the ocean. Very private and secluded but safe.
Stayed in July 2022
Reviewed: 18 July 2022
Julian
South AfricaOne or two more load shedding lamps
Quiet and secluded, the accommodation was exactly on point. Our hosts made it very easy, with clear, concise instructions and were available at all times.
Stayed in July 2022
Reviewed: 16 June 2022
Zen
South AfricaNone whatsoerver
Perfect location, quiet, clean, friendly hosts. Will definitely stay there again.
Stayed in June 2022
Reviewed: 3 May 2022
Danielle
South Africaeverything was great and as stated with the property. not sure what was in it, but we opted not to put our feet in the water as there was a huge outlet pipe pumping a River of water into the sea
the flat was 30 seconds walk from a Shelly beach! the kids loved looking for shells and watching the huge waves.
Stayed in May 2022
Reviewed: 20 April 2022
Angela
South AfricaHob didn't work so well, but lovely place...
Well equipped except needs candles for those lockdown times...
Stayed in April 2022
Reviewed: 27 March 2022
Michel
South AfricaWhile the location is good, the surroundings are quite dangerous/dodgy
Superb property, very clean and very comfortable
Stayed in March 2022
Reviewed: 10 March 2022
Sphosh
South Africathe location was great loved the sea view and the terrace outside, The host Mr dave gave us a map he made it so easy for us to travel around.
Stayed in February 2022
Reviewed: 22 January 2022
Marlene
South AfricaShower was uncomfortable. Mattress on double bed slightly lopsided. Window frame in main bedroom was rusted. The window pane was cracked and mouldy. Windows were dirty. Alot of problems with WiFi. It person came to looked and just walked in giving my sister a big fright as when she looked up he was standing right beside her.
Location was good. View of sea could have been better if Bush in front of sliding door was smaller.
Stayed in January 2022
Reviewed: 17 January 2022
Sam
South AfricaCell reception was extremely bad, my mobile data and modem had very bad reception. This property indicates free WiFi, but in the apartment booklet you are warned that WiFi usage is limited to browsing and emails only and if you use too much data, you will be billed. Not being able to hang your wet towels in the sun a bit at the apartment, was also a bit of an irritation. One can only hang washing outside at the pool area, a few hundred meters away. DSTV also bombed out quite a lot due to bad reception.
It is spacious, clean, and comfortable! The Seaview is a small frame between two other houses in front, but a short walk and you have a wonderful view. The surroundings are very peaceful. I would however recommend you add a small fan or two to the apartment.
Stayed in January 2022
Reviewed: 15 January 2022
Elvina
South AfricaThe main bed was not very comfy, a bit hard.
Stayed in January 2022
Reviewed: 12 January 2022
Nina
South AfricaWe we really pleased with the COVID protocols that were in place. In the bathroom, kitchen and lounge additional sanitiser bottles were available. Also there was dettol handwash available in apartment. Our Family really enjoyed our stay. We are definitely going back during the year again.
Stayed in January 2022
Reviewed: 5 November 2021
Ivan
South AfricaWe booked in for 4 days and had no housekeeping for the entire time, not enough toiletries for the period.
Very good accommodation, felt safe throughout.
Stayed in November 2021
Reviewed: 1 November 2021
Tshilidzi
FranceThe neighbours were a bit rowdy on one of the two nights that we were there. Not within the control of the owners I guess.
The self catering accommodation was as good as the photos. Nice clean and comfortable,
Stayed in November 2021
Reviewed: 3 October 2021
Wendy
South AfricaWe found the spare room very cold and the heater we were provided had 2 out of 4 elements working and we did not feel that type of heater was safe to leave on all night, we tried to purchase an electric blanket but all stores in Hermanus were out of stock. Extra blankets were provided but made it heavy and uncomfortable. An electric blanket or feather duvet when it is so cold would be great!
Property was spacious and we like the location except that we were unaware of the informal settlements at the back of us which made us feel a bit insecure especially on weekends when there was very loud music and noise from there!
Stayed in September 2021
Reviewed: 14 September 2021
Stacey
South AfricaPerfect getaway for my little family. The kids loved the pool, playing on the grass just in front of the apartment and running to the beach. Loved the stay and the rate is amazing. Thank you, we cant wait to come back :)
Stayed in September 2021
Reviewed: 26 July 2021
Dewet
South AfricaThe views of the bay is breathtaking. We enjoyed the sense of relaxation and peace of your own world.
Stayed in July 2021
Reviewed: 24 June 2021
Richard
South AfricaBuilding close by.
Stayed in June 2021
Reviewed: 10 October 2023
Peter
GermanyOne of the bedrooms is very small. It is located in a bungalow park near the ocean, but rather far from the city center, so a car is needed. Next door there is a township. We stayed there when it was pretty cold and since there is no heating available it was not cosy at all. Also the apartment is a bit run down.
The self serviced apartment is pretty spacious. The beds are pretty good. Also the kitchen is good.
Stayed in September 2023
Reviewed: 22 August 2023
Mpho
South AfricaI loved the 2 full beds and the water bottles helped as it was chilly
Stayed in July 2023
Reviewed: 12 November 2022
Ahmad
Saudi ArabiaGreat management and hospitality Thank you
Stayed in November 2022
Reviewed: 31 October 2022
Samantha
South AfricaThe stay at the potting shed self catering was very peacefull. Exactly what we wanted from the getaway. Very well equiped apartment. #Will definitely come again. Thanks D and A
Stayed in October 2022
Reviewed: 6 September 2022
Zac
South AfricaThe location is in an industrial area. The smell. Chose this place for the sea view but there wasn't one. The apartment is plastered with stickers telling you what you can't do. Guests are forced to wash their own dishes or incur a fee. So we found many greasy poorly washed things that we needed to wash before we even used them. Avoid the rickety porcelain lamp in the second bedroom. It feel over while closing the window. When I was paying to replace it, the owner admitted it happened often. Nor sure why he keeps buying the same nonsense lamp.
The lady we collected our key from was very friendly.
Stayed in August 2022
Reviewed: 28 August 2022
Lukhanyo
South AfricaNo barbecue area where we can use wood or charcoal, they have a gas grill which we hated, the place is a residential area it should market itself as such not a place for leisure, we went there to have a good time but we ended up worrying about sensitive elderly people around us.
Location
Stayed in August 2022
Showing 1 – 25
Hillingdon, UK
Montevideo, Uruguay
Harkány, Hungary
Arezzo, Italy
Rincon, Puerto Rico
Parma, Italy
Beijing, China
Jeonju, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content