Reviews of The Rockefeller Hotel by NEWMARK 4 stars
12 Christiaan Barnard Street Foreshore, Cape Town CBD, 8000 Cape Town, South Africa
#84 of 206 hotels in Cape Town
Guests' ChoiceReview score
Based on 3618 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.5
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Facilities
8.9
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Staff
9.0
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Value for money
8.8
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Free WiFi
9.0
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Reviewed: 20 February 2024
Nicole
United Kingdom6 reviews2 helpful votes9.0“Best value for money, quality hotel stay you could ask for.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Can't actually think of anything!
High-end finishes. Beautifully designed interior. Spacious bedrooms with excellent facilities. We requested in advance for an early check-in and they were able to accommodate this. Staff were friendly and organised. The location is a short ride away from the waterfront and right in the business district. Good for business. Good for leisure. The bedroom TV also actually worked and we had access to netflix. Big bonus!
Stayed in January 2024
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Reviewed: 19 February 2024
Abu
United Arab Emirates42 reviews11 helpful votes10“Fantastic hotel!”- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
Wifi connection drops multiple times but only for a couple of minutes then comes back
Everything Friendly capable staff at every level Clean Good breakfast Facilities Free apps on tv Confortable bed
Stayed in February 2024
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Reviewed: 19 February 2024
Monique
South Africa1 review7.0“Stunning view, room's and breakfast but very hard to book if for a special event.”- • Business trip
- • Group
- • Superior Suite
- • Stayed 1 night
The music selection does not cater for everyone, restaurant service is a bit slow and the staff on the Phone is not very helpful or accommodating to special request they just say no and does not try make an effort to help.
The decor and rooms was stunning and the staff was very helpful in person. The Sky bar and pool area was stunning and the view is next level. Absolutely fantastic Breakfast!!!
Stayed in February 2024
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Reviewed: 18 February 2024
Zizipho
South Africa1 review10“Perfect”- • Leisure trip
- • Family with young children
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Everything
Stayed in January 2024
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Reviewed: 18 February 2024
Marilee
South Africa19 reviews8.0Very good- • Business trip
- • Family with young children
- • Standard Courtyard Room
- • Stayed 6 nights
- • Submitted via mobile
Just abit disappointed that the guests could not watch Afcon matches.
The hotel is lovely along with staff. Always a pleasure using your hotel.
Stayed in February 2024
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Reviewed: 18 February 2024
Joey
South Africa66 reviews8 helpful votes8.0Very good- • Business trip
- • Family with young children
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
Help me understand..again. I extended my stay with 2 nights. Today I checked out and asked for an invoice, I was asked to contact Booking.com for an invoice. This is the second time I get this type of response from Elton - I mean the last time same thing and today again. He says he can see my booking on the system but can't give me an invoice cos he doesn't know how much I paid. I mean do I have to beg for my invoice every time I check out? Can someone please help me out here?
It's was my second time there I just go there to rest after a long day work
Stayed in February 2024
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Reviewed: 16 February 2024
Yvonne
United Kingdom4 reviews1 helpful vote9.0“Great for short or longer stays food and service was fab delicious breakfast buffet catering for all travellers”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 3 nights
- • Submitted via mobile
No dressing table with mirror and sockets where you could use a mirror and hairdryer . Tried to use the cocktail bar at the top at 8pm and it was shut
Staff and fully accessible rooms spacious and well presented
Stayed in February 2024
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Reviewed: 16 February 2024
John
South Africa47 reviews6 helpful votes9.0“Great Hotel”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
A bit out of the way we didn’t feel safe walking so Uber was the way to move around.
Rooms were modern - Breakfast was exceptional & staff super friendly !
Stayed in February 2024
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Reviewed: 12 February 2024
Anita
Cyprus7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Courtyard Room
- • Stayed 6 nights
- • Submitted via mobile
1-Bar upstairs is a bit cold ,no atmosphere, the pool area needs more as a pool area not like a bar when you swim people watch seating at the tables ,need more as a pool chair not bar tables ,and the service from.the restaurant need to care more about lobby ,we stayed 5 nights and we always drink there but we never get any service to sell us more drinks .
The most we like to say thank you to the manager. I believe his name is Shon (please forgive me if not ) fabulous person he was helping everyone with a big smile on his face every day thank you you make our stay 😊, the breakfast was fantastic, ,in general we will stay in the hotel again fabulous thank you
Stayed in February 2024
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Reviewed: 12 February 2024
Kris
United Kingdom22 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 1 night
- • Submitted via mobile
Location not great!
Location could be better - felt like we were out the way a bit in a very built up business area!
Stayed in February 2024
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Reviewed: 11 February 2024
Eleanor
Singapore16 reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 1 night
- • Submitted via mobile
Clean, perfectly strong and stable shower, good location.
Stayed in February 2024
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Reviewed: 11 February 2024
Michal
Czech Republic24 reviews5 helpful votes10“"Lot of music for little money" - Czech saying”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 2 nights
Opening hours for the pool could be longer.
Rooms are very cool and modern. Everything clean and smooth. The design of the hotel was very cool. Personnel was friendly. Good location - easy to call and Uber/Bolt to, or very easy to walk to the nearest bus station which will safely transport you around the city. My general impression is great. Will recomend to others.
Stayed in February 2024
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Reviewed: 8 February 2024
Olajide
United Kingdom4 reviews1 helpful vote10“it was a nice place especially the two bedroom we stayed in. The surrounding area not so much”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 5 nights
It became monotonous and coffee was extra charge which i found odd
It was continental and decent
Stayed in November 2023
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Reviewed: 8 February 2024
Caroline
Tanzania7 reviews9.0“Product gives good value for money spent”- • Leisure trip
- • Solo traveller
- • Standard City Room
- • Stayed 6 nights
- • Submitted via mobile
Main restaurant and bar closing at 10pm & 11pm is quite early especially for travelers arriving with late night flights.
conveniency
Stayed in February 2024
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Reviewed: 7 February 2024
Brian
United Kingdom46 reviews2 helpful votes8.0“A great introduction to Cape Town”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
Can’t think of anything major.
Clean, modern, very friendly and helpful staff. Easy to get to the V&A Food was good and a great selection. Overall a well run establishment.
Stayed in February 2024
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Reviewed: 6 February 2024
Amith
South Africa1 review10Exceptional- • Business trip
- • Group
- • Standard Courtyard Room
- • Stayed 3 nights
All was in order.
Breakfast was good and location was ideal to where we needed to be in CT.
Stayed in February 2024
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Reviewed: 5 February 2024
Nyasha
Australia3 reviews10“Loved my stay”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 7 nights
- • Submitted via mobile
Parking arrangement
Lovely place. Absolutely nothing to fault.
Stayed in January 2024
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Reviewed: 2 February 2024
Kafwariman
Zambia1 review9.0“exceptional”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 6 nights
- • Submitted via mobile
very modern and clean
Stayed in February 2024
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Reviewed: 30 January 2024
Lali
South Africa1 review10“Awesome stay”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
If there more other dishes besides pork and beef
Breakfast was very nice with the exception that I don't eat pork or beef but they did serve me with chicken instead which was goos
Stayed in January 2024
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Reviewed: 29 January 2024
Mafune
South Africa2 reviews10“It was great!”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 3 nights
It was great!
It was great!
Stayed in January 2024
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Reviewed: 29 January 2024
Larissa
South Africa9 reviews10“Superb”- • Leisure trip
- • Group
- • Three-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Accomodation, staff, service everything ! Was just immaculate !!
Stayed in January 2024
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Reviewed: 28 January 2024
Naim
South Africa1 review1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
The carpets in the room need to be clean. Would be advisable to put in a mini microwave.
Clean, comfortable.
Stayed in January 2024
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Reviewed: 27 January 2024
Pakamile
South Africa3 reviews9.0“Great.”- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 1 night
- • Submitted via mobile
The parking that is across the street in another building m
Stayed in January 2024
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Reviewed: 26 January 2024
Robinson
United States1 review1 helpful vote10“Don't sleep on this hotel! Top notch!”- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 5 nights
- • Submitted via mobile
My room was just a little small but it was ok. I was able to rest and reset.
Everything about this hotel was amazing. The staff were super friendly and helpful. They were super attentive and exceeded my expectations. The breakfast buffet at the hotel resteraunt was worth every dime! Don't pass this one up!
Stayed in January 2024
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Reviewed: 25 January 2024
Yoko
Netherlands19 reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Studio
- • Stayed 1 night
- • Submitted via mobile
I took the room with city view with a balcony. There’s a big building just before my room therefore you don’t see the view. Hotel is very near to the highway therefore air was very bad to open the balcony.
Breakfast was very good. I
Stayed in January 2024
