Umtata Road, 5120 Port St Johns, South Africa
#7 of 10 hotels in Port St Johns
Guests' ChoiceBased on 256 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: 20 April 2024
Palesa
South AfricaThe swimming pool was dirty and the blankets were not clean
I liked the view and that its chilled
Stayed in March 2024
Reviewed: 11 February 2024
Patricia
South AfricaThe shower mixer, the water was either very hot or very cold. Breakfast very average.
Fantastic location, amazing views, friendly people. Awesome overall experience.
Stayed in February 2024
Reviewed: 6 February 2024
Busie
South AfricaThe braai facilities
I travel with my child who is in a wheel chair, they could do better in terms of access
Stayed in January 2024
Reviewed: 22 January 2024
Ansie
South Africathe ladies serving breakfast were on there phones the whole time. We were hot when we got there, but could not use the swimming pool as it was green and in a bad state. The Lapa was full of droppings and we could not use it.
The aircon in the main bedroom were exceptional.
Stayed in December 2023
Reviewed: 21 January 2024
Abdul
South AfricaThe restaurant was close on the night we were there. We did not realise this would be so especially during December peak period. There was a dog running loose that bothered our kids. Despite this being raised it persisted.
Whilst all our rooms were together they were not far apart. The 3-sleeper had an inadequate sleeper couch but as we were on a road trip and had blow up mattresses with us we did not make a fuss about it.
Stayed in December 2023
Reviewed: 12 January 2024
Mtunzi
South AfricaPrice
I did not eat Breakfast
Stayed in December 2023
Reviewed: 7 January 2024
Christa
South AfricaThe onsite Restaurant. Bad bad service or staff weren’t trained at all. We waited unusually long for food ordered and waiters were just so bad. So bad Management.
Serenity and relaxed. Riverviews and beautiful grounds.
Stayed in January 2024
Reviewed: 6 January 2024
Nicci
South AfricaThere had been no dislikes, whilst some accomodation allows for a bit more mobility and use such as the presence of plates, the place had still been wonderful.
The location and family location feels had made for a wonderful stay.
Stayed in December 2023
Reviewed: 7 November 2023
Graeme
South AfricaAll was good, no grumbles
We had breakfast on the deck, but of a view of the river - good value.
Stayed in November 2023
Reviewed: 2 November 2023
Pam
United KingdomStaff in restaurant unfriendly. Many food choices unavailable . Rooms drab and cold. Walls very thin- can hear everything from neighbours
River views
Stayed in November 2023
Reviewed: 2 October 2023
Sikalika
South AfricaPlease consider to install stair grip(Anti-Slip) that's more permanent or maintain the Anti-Slip tape on the wooden stairs as they are very slippery when wet
My stay was great, the resort was nice and clean and very friendly staff. The location and the views excellent
Stayed in September 2023
Reviewed: 24 September 2023
Angelo
South AfricaService in restaurant wasn’t great - very slow. Our room had very thin walls between us and the next room - could hear every conversation.
Location. Good rooms. Staff all tried hard. Sorted our laundry out in half a day.
Stayed in September 2023
Reviewed: 13 August 2023
Thulisile
South AfricaTelevision was off
Perfect
Stayed in August 2023
Reviewed: 10 August 2023
Chetty
South AfricaCould have sorted out the fridge in Unit 13. It didnt work during our entire stay. Did complain but nothing was done about it.
Stayed in August 2023
Reviewed: 29 July 2023
Manisha
South AfricaThe house had a smoky adour including the linen. Bathroom can be cleaned better
The food and staff were excellent
Stayed in July 2023
Reviewed: 15 July 2023
Tamzin
South AfricaThere is some ambient street noise at night.
The staff are lovely, from the receptionist to the waitresses- so very friendly. The rooms are quaint and the views are spectacular! A gem in Port St Johns.
Stayed in July 2023
Reviewed: 12 July 2023
Zinzi
South AfricaNot really accommodating for solo travelers when you guys have group bookings. One can really feel out of place. Please pay attention to that. Next time i might come with a group
Stayed in July 2023
Reviewed: 9 July 2023
Yogambal
South AfricaThe electricity cuts. However this is outside the resorts control.
Good location. Excellent food served at the restaurant. Neat and clean rooms.
Stayed in July 2023
Reviewed: 5 July 2023
Nokuthemba
South AfricaNothing
The food for supper was filling
Stayed in June 2023
Reviewed: 12 April 2023
Mickey
South AfricaCan’t think of anything at the moment.
The staff was very friendly and professional. The property has a lot of character and the river facing room we had, made all the difference.
Stayed in April 2023
Reviewed: 15 March 2023
Lugz98713
South AfricaComfortable and friendly welcome from hosts
Stayed in March 2023
Reviewed: 1 December 2022
Phumza
South AfricaBooking us two to a chalet that could have accommodated all four of us and as such paid double what we should have paid
The environment and over all chilled vibes
Stayed in November 2022
Reviewed: 2 November 2022
Fikie
South AfricaTv was not working. They need to have all brochure of local activities and contact numbers, make things easy for guest.
Spotted grunter is clean with a very nice view of Umzimvubu river.
Stayed in November 2022
Reviewed: 30 October 2022
Liesl
South AfricaVery loud neighbours and surrounds. Dstv signal poor. Showers system poor. Kitchen appliances, cutlery and crockery not up to standard. No toilet paper in bathroom.
Friendly Staff. Garden is beautiful. Restaurant on premises.
Stayed in October 2022
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