It's too bad that the restaurant downstairs is no longer operating since the pandemic hit.

I had a very comfortable stay here. The hand wash, shampoo and other toiletries provided come from this natural skincare company called Rain and were top notch. Towels were nice and fluffy too. Very nice and helpful staff.

Stayed in August 2022

No real fault of the property, but the on-site facilities like the spa and restaurants were not operating because of covid (this was made clear on the site when I booked). It would have been so nice to really experience the place with all of that up and going, hopefully next trip.

The main reason I chose this place was because it was close to the family I was visiting on the trip, and I'm very glad I stayed there. The hotel itself is very beautiful, lots of quiet spots and trees and everything is very clean and well cared for. I loved the design of my room, and it was off to the side of the main building so very quiet and private which I value immensely. I didn't need to much but when I did everyone was friendly and helpful and there was always someone around if I needed them. Also as a coffee lover, I really appreciated having ground coffee and a french press instead of the usual pod machine in the room, really nice touch.

Stayed in June 2022

There's no drinking or bottled water at the hotel

Beautiful hotel, good location, friendly staff

Stayed in March 2022

There is a restaurant closed because of covid which is fair enough but would be nice if breakfast was served in rooms directly

Stayed in December 2021

The fact that your restaurant is not working

The quietness of the area is devine.

Stayed in December 2021

Unfortunately none of the facilities were open - I was expecting the restaurant and spa, but sadly they were both closed and I believe we were the only guests and the place was only recently re-opened following eased travel restrictions - so it was understandable. Staff did the best they could, but still disappointing. Had to order in fast food. Also room is a bit cramped and the balcony is shared with other guests.

Nice location and the swimming pool was the highlight. This and the property in general has a calm, exotic feel. Helpful, if impersonal staff. Good quality finishings, carpet, bedding and linen - including gown and slippers - A very comfortable night's sleep.

Stayed in November 2021

The bedding, having to use same bedding the following day without replacing them with clean ones. TV channels not fascinating.

The entire area hospitality, cool, the bathing accessories are excellent,I gonna buy some for myself and family. The tranquility was exceptional, with the staff ready to offer assistance all the time, like going to the pool and helping out with getting the place ready for us.

Stayed in October 2021

The adres is not right, 156 Kleine street let you go to the back of place rather give the Melkstreet adres

I asked for a Microwave in my room and they brought me one, forgot my powerbank there and Eben contact me, helped with arrangements to get it.

Stayed in September 2022

Nice garden and good location

Stayed in July 2022

Security is good. If you need a quiet place, then you got it.

There was no breakfast.

Stayed in June 2022

Staff not very friendly. There were half a bottle of coke and water still in the fridge of previous guests. No door between bathroom and room, and no shower door- not very practical. Only one bedside table next to bed. The wood pathway to the room was busy disintegrating - can see that the place is not well maintained. Gate to swimming pool was locked and not accessible - on website, it looks like the swimming pool is next to the rooms, that it is not - very deceptive. Will not be coming back.

The location was good, very near to all the places we needed to go to. It was safe.

Stayed in February 2022

all

Stayed in December 2021

Absolutely nothing

Everything...from the location, the staff.The rooms are exactly as advertised.. Nice and clean.

Stayed in November 2021

The bathrooms need to have doors, or you should specify that the bathroom and bedrooms are open plan. Some people prefer their privacy even when on holiday / away.

Stayed in October 2021

no break fast

private and quiet

Stayed in November 2021

1. When we arrived the gate didnt open properly. The front desk lady had to come and open it manually 2. The check in process was not that smooth. (A lady was in training) She said whilst doing the payment : "Oh I see you are on a discount rate" 3. I didn't receive a key. The systems were offline so they opened the room for us. 4. The fridge in the room was not on when we arrived (it felt like nobody actually made sure that the room was ready. It was a booking made in the morning and we arrived at 2.30 pm. 5. The bathroom had spiderwebs underneath the sink 6. The bedding was dirty 7. The aircon was not working because of batteries removed 8. When we arrived back that evening the gate security had to get the keys from the front of desk lady because she was not at the desk but in her room. He then opened our room for us. Leaving me feeling unsafe with no key knowing that he could come in at anytime. I expected a 5 star experience but received a 3 start standard. I suggest you up your level of service and at least check the rooms before booking in guests. I felt unwelcome and like the staff were doing me a favour.

I loved the fact that it was close to Brooklyn Mall.

Stayed in October 2021

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Stayed in October 2022

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Stayed in October 2022

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Stayed in September 2022

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Stayed in September 2022

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Stayed in September 2022

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Stayed in July 2022

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Stayed in June 2022

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Stayed in May 2022

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Stayed in October 2021