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  5. Reviews of The Walden House

Reviews of The Walden House 4 stars

5 Burnside Road, Tamboerskloof, 8001 Cape Town, South Africa

Review score

Based on 43 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 5 January 2024

    9.0
    Excellent overall stay
    • Leisure trip
    • Group
    • Twin/Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Lovely guesthouse with very friendly and helpful hosts. Comfortable, clean and charming property. Good location walking distance to city centre. Thoroughly recommend !

    Stayed in January 2024

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Solo traveller
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No top sheet on the bed Tv repair didn’t happen

    Lovely building Lovely staff

    Stayed in November 2023

  • Reviewed: 21 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking on the premises was super

    Stayed in February 2023

  • Reviewed: 12 January 2023

    10
    Loved it and definitely going back
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. People often say they’ll go again. We’re going back next week before returning home to NL. And when we come back to SA, we’ll surely stay again.

    ticks ALL the boxes: very friendly & flexible staff (especially Amy), large room, good bed, great breakfast, nice (small) pool, convenient location. Everything is a short Uber ride away in Cape Town anyway, and it’s just 2-3 minutes walk from Kloof St with shops and bars and restaurants.

    Stayed in January 2023

  • Reviewed: 14 October 2022

    8.0
    Nice and centrally located stay in Cape Town
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had expected that you could make use of the swimming pool as was told on booking.com. However, it turned out the swimming pool was closed until november. We made a complaint about that and it has been assured that the information on the internet will be changed and they have compensated us with a breakfast.

    We had an big, nice and luxurous room which was decently styled. The house has a nice garden where you can relax. Finally, the house is centrally located, which gives you the chance to explore all the different famous sites of cape town.

    Stayed in October 2022

  • Reviewed: 2 October 2022

    8.0
    Pleasant comfortable stay with friendly staff.
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet was quite high off the ground. The shower pressure was very week. There were lots of beggers in the area that harassed us every day when walking to Kloof Street and back.

    The staff were very friendly and helpful. We felt very well taken care of. The location is convenient.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Great small place
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    Location, room size, bathroom size and comfort

    Room was great - spacious and comfortable. Breakfast was also great, and the location (a block away from restaurants etc.) was most convenient. I was the only guest in the hotel for one of the nights (and there were two more guests in the other night) but even in higher occupancy I believe that the service would still be great

    Stayed in August 2022

  • Reviewed: 4 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Badly insulated in terms of noise from elements, cape town is windy so can get really loud at night

    Spacious room Reliable wifi

    Stayed in April 2022

  • Reviewed: 29 March 2022

    10
    Would definitely recommend staying here you will not be disappointed
    • Leisure trip
    • Group
    • Twin/Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Loved everything

    Staff were so helpful and accommodating and nothing was to much for them. They even drove us to town one day as we could not get an Uber so we would not miss our trip. They were very welcoming and always smiling. Perfect hosts we could not fault them

    Stayed in March 2022

  • Reviewed: 21 March 2022

    10
    Great stay , Value for money
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights

    Big rooms and comfortable bed, friendly staff

    Stayed in March 2022

  • Reviewed: 8 February 2022

    10
    Very comfy, safe, clean, central and fantastic hosts.
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, Tastefully furnished, airconditioned and super comfy . very central , we felt very safe. The hosts were super helpful and friendly , and went out of their way to make us comfortable. I honestly cannot fault them on anything.

    Stayed in February 2022

  • Reviewed: 7 February 2022

    10
    Hidden pearl
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights

    Superb place to stay in a great location. The service was very nice and responsive to all my little special requests. I felt like I was a really welcome guest. In addition, the whole guest house exceeded all my expectations with its comfort and beautiful interior design. I will definitely visit them again!

    Stayed in January 2022

  • Reviewed: 20 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The host was extremely accommodating. I had late changes to my booking and it was resolved without any issue. The rooms themselves were well equipped and very comfortable. I would definitely stay here again.

    Stayed in January 2022

  • Reviewed: 19 January 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely staff that was very friendly and helpful at all times

    Stayed in December 2021

  • Reviewed: 15 January 2022

    9.0
    good place to stay in town with spacious clean rooms and nice pool. good staff always there to help you out
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    good. nice large rooms. clean. good location. nice pool

    Stayed in January 2022

  • Reviewed: 2 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2021

  • Reviewed: 20 November 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely breakfast. Comfortable rooms. Very attentive and friendly staff.

    Stayed in November 2021

  • Reviewed: 13 March 2024

    7.0
    Decent for short stay in Cape Town
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 3 nights

    Shower gel in irritating little tube, half full and didnt last the visit. A lot of unlocking and then locking again the entrance, room and verandah doors irritating. Swimming pool not in action and this area not very inviting. Expensive mini bar drinks disappointing, not even a complimentary water!

    Pleasant spacious room and bathroom, comfortable bed. Decent enough desk space to work at. Position was good but on busy little road. Walk to good restaurants and shops. Thanks for getting up to let me out for early departure.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    7.0
    Nice, but.
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    No commercial gesture for 2 days without electricity, the pool is a little bit depressing, the rooms need a refreshment.

    The staff was incredibly professional and helpful. We had no electricty in the room during 2 hours but they were always there to help us charge our phones with a battery or making us a coffee.

    Stayed in January 2024

  • Reviewed: 25 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff seemed a bit timid . Answer to My questions generally was use gooogle . The first day breakfast was laid out at side but not from thereon . My milk in room was not refilled .

    Fantastic room very clean , nice place . Staff were great helping me with her

    Stayed in November 2023

  • Reviewed: 4 April 2023

    6.0
    n/a
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights

    The breakfast was extremely expensive for the tiny little portion that was given. Not up to par with any of the other accommodation offered around the same area including much higher rated b&b's, guesthouses and hotels. Not worth it at all.

    It was quaint and fair for the price paid.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very peaceful, not very professional. Got a message from management falsely accusing me of something, when I said they must be mistaking me for someone else, and the lady at reception correcting them, they did not apologize until after I checked out. There was clearly some internal communication issues, and they did not handle it very professionally or maturely, and made it my problem instead of sorting it out internally. Customers don’t want to know or be involved in internal issues. I will not stay here again because of this. But with the actual facilities there is nothing wrong.

    Clean, comfy bed, good location, good breakfast.

    Stayed in March 2023

  • Reviewed: 5 October 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Walden is poorly managed. Two young, inexperienced girls are left to cope with everything!! The room amenities are skimpy, the TV offered limited choices, (i had to register my own Netflix), the breakfast is poor quality. The previous rating of this place is misleading!! Never again will I book there No, Booking.com. no.

    Location

    Stayed in September 2022

  • Reviewed: 24 September 2022

    7.0
    Good
    • Business trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Expected a better view and the rooms are not sound proof.

    Friendly staff and nice breakfast.

    Stayed in September 2022

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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