Cnr of Beach & Lodge Rds Summerstrand , Summerstrand, 6013 Port Elizabeth, South Africa
#7 of 27 hotels in Port Elizabeth
Guests' ChoiceBased on 1927 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Luthando
South AfricaShower facility partially blocked, water not draining properly while showering.
Opted not to eat breakfast. Location is great.
Stayed in May 2024
Reviewed: 29 April 2024
John
South AfricaThe only visible plug in the room is under the dressing mirror, this makes it impossible to charge multiple items.
Stayed in April 2024
Reviewed: 29 April 2024
Trust
South AfricaThey could put some drinking water for guests, at least on bottle
Most things
Stayed in April 2024
Reviewed: 28 April 2024
Kharendiwe
South AfricaNothing
Clean, easy to excess
Stayed in April 2024
Reviewed: 27 April 2024
Musa
South AfricaAC is bad. Shows its not maintained.
Location
Stayed in March 2024
Reviewed: 22 April 2024
Nicola
South AfricaStaff were unaccommodating and unfriendly. It spoils a trip when the staff don’t care about the guests.
Very comfortable, prime location for what we came for.
Stayed in April 2024
Reviewed: 21 April 2024
Dester
South AfricaI didn't like it when I had to attend graduation without bathing or taking a shower because the lodge had no water on the 19th April 2024.
I like the fact that the stuff is good, they communicate well with customers. I love their cleanliness. I also love their breakfast. Food was delicious.
Stayed in April 2024
Reviewed: 14 April 2024
Monalisa
South AfricaThe fact that it had no fridge in the room
Nice and quite despite the hustle and bustle outside. It had no effect on my resting time.
Stayed in March 2024
Reviewed: 11 April 2024
Colin
South AfricaNothing really
Allowed me to check in earlier
Stayed in April 2024
Reviewed: 4 April 2024
Arie
South AfricaDuring our versy short stay there was really nothing negative the we can reposrt
After a long day we were very tired (old people). The efficiency of the lady at reception and the availability of the diningroom (close to closing time).
Stayed in March 2024
Reviewed: 3 April 2024
Spence
South AfricaNot included
Stayed in March 2024
Reviewed: 2 April 2024
Leta
South AfricaNo usb wall sockets
Stayed in March 2024
Reviewed: 1 April 2024
Konke
South AfricaThe staff is amazing they will go out of their way to ensure a great time
Stayed in March 2024
Reviewed: 30 March 2024
Darryl
South AfricaThe beds were too hard
Location was perfect
Stayed in March 2024
Reviewed: 28 March 2024
Shevonia
South AfricaThere was no fridge to keep the food in and no microwave.
I loved the comfort in the room. View was nice privacy etc
Stayed in March 2024
Reviewed: 20 March 2024
Lawrence
South AfricaNo toilet brush!!!!
Clean ... location great
Stayed in March 2024
Reviewed: 20 March 2024
Biseswar
South AfricaA room facing the ocean would have been better, but I requested a smoking room so I cannot complain.
Location was central and perfect for my needs.
Stayed in February 2024
Reviewed: 18 March 2024
Ntsundeni
South Africahe lack of a bar fridge in the room can be a bit of a letdown for those looking to store food and beverages, and the small windows are a missed opportunity for a hotel with sea-facing rooms.
Town Lodge Port Elizabeth offers a delightful stay with its prime location near the beach and Boldwalk Mall, boasting an array of dining options and shops. The beach amenities add to the convenience.
Stayed in March 2024
Reviewed: 17 March 2024
Patrick
ThailandGreat breakfast and room. Fantastic staff.
Stayed in March 2024
Reviewed: 11 March 2024
Razina
South AfricaBreakfast needed some work. My omelette was not fully done.
I thought the staff was extremely helpful and on the ball. Coffee was amazing.
Stayed in March 2024
Reviewed: 8 March 2024
Sandra
South AfricaI did not like that our kettle did not work. As I really needed coffee in the morning. I really felt we could have been compensated for that. It is a serious thing if you love your coffee when you wake up and the kettle does not work. Furthermore I am in my menopause and the aircon was also not working. The lady that checked us out just said I should have reported it. I did not like that. We came in late. Got up, had to get ready and wash and dry my hair, to go to the function. There was no time. IT SHOULD HAVE BEEN WORKING FULL STOP.
Breakfast was fantastic. Staff was exceptional and the sundowners were great on the patio
Stayed in March 2024
Reviewed: 3 March 2024
Dari
ZimbabweNo fridge in the room. No complimentary water
Food not very good
Stayed in March 2024
Reviewed: 1 March 2024
Christopher
South AfricaParking is secure and good
Location is good
Stayed in March 2024
Reviewed: 26 February 2024
Andiswa
South AfricaLocation
Location. It is near to restaurant and the beaches
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content