uilenkraalmondresort Franskraal lagoon cabin no 4, 7220 Franskraal, South Africa
#14 of 15 hotels in Franskraal
Guests' ChoiceBased on 36 hotel reviews
6.7Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
7.1
Staff
7.7
Value for money
7.4
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Showing 1 – 25
Reviewed: 12 July 2023
George
South AfricaDouble bunk bed - bottom bunk not correctly repaired. Bed very uncomfotable.
Location on site as Franskraal - cabin is in the resort. Location good for resort goers.
Stayed in July 2023
Reviewed: 18 August 2022
Loretta
South AfricaLess bulky furniture, it is a small space
Braai area
Stayed in August 2022
Reviewed: 14 January 2022
Alet
South AfricaBooking.com directions are incorrect to the unit. Host did not provide us with entry info to property prior to arrival Cleaning of unit was still in progress when we arrived at 15:00 Minor attention needs to be given to braai utensils, no braai container, blunt knives, broken braai grid
Nicely appointed beach cottage, perfect for a summer holiday. Close proximity to beach and lagoon.
Stayed in January 2022
Reviewed: 14 October 2021
Abdullah
South AfricaI think it was a bit too small. The sleeper couch is very low and could do with a cleaning.
Location was great, accommodation was neat and well maintained.
Stayed in October 2021
Reviewed: 2 April 2024
Eric
South AfricaThe finish and attention to detail. Front door difficult. Shower head inadequate, Basin too small, Kitchen tap leaking badly, walls and paint work poorly done, the double bunk needs a safety rail on the top bunk, the price for what you get is out of order.
Location, peace and quite
Stayed in March 2024
Reviewed: 3 March 2024
Deidre
South AfricaNothing
Everything about the place the location is excellent
Stayed in March 2024
Reviewed: 5 January 2024
Van
South AfricaBunk bed frame broken unsafe for my children to sleep on. Matrasses on bunkbed thin and disgusting. Pull out couch disgusting could not sleep on it and we were 5 so sleeping was horrible. Washing mashine not working leaking. 2 dishwasher tablets for 5 people for 3 days very poor. Absolutely no pack space for food in cupboards and we were 5 for 3 days. Worst stay ever
Braai area outside andlocation of cabin close to lagoon
Stayed in January 2024
Reviewed: 30 December 2023
Michelle
South AfricaUnit 4 - not cleaned, linen smelt moldy, no mattress protector & plenty marks 🙈, kitchen utensils were nasty. Both bunk bed & main bed haf been repaired, both beds sink in the middle. Won't be going back!
Close to the lagoon & the beach
Stayed in December 2023
Reviewed: 27 December 2023
Andries
South AfricaPrepaid meter ran out of units. Nobody could or wanted to assist us. Luckily we got a refund for one day. Shower Head needs to be replaced. Advertise that the unit has a washing machine and dishwasher but both does not work. Bunk bed for kids not comfortable at all. Not meant for a family but two people at most. Cramped and no space especially with the choice of furniture and broken appliances that just take up space.
Nothing very bad. Not happy at all.
Stayed in December 2023
Reviewed: 29 September 2023
Kiama
South AfricaFirst of all, there was no electricity (Zero units on the electrical DB board), we reached out to the gentlemen who gave us the keys to the cabin but without success. We then reached out to the owner who couldn’t really assist, he directed us to the resort manager's office located 400m to 600m from the cabin where we had to buy our own electricity and hope for the owner to refund us. To our surprise, the resort staff noted that this was not the first occurrence. The towels were not clean, the main bedroom had stains all over it. The bank bed in the kids' bedroom needs attention. The blue couch in the living room equally needs urgent attention. There were already complaints about these in the feedback book but the owner has never taken note. The staff who took us to the cabin was unprofessional and never responded to any of our calls after we got there. Our stay was so awful that we had to shorten it. We only stayed for one night instead of two. I cannot recommend it to anyone especially if they have young kids.
At least there was a gas heater it was cold. It made a big difference.
Stayed in September 2023
Reviewed: 3 January 2023
Susan
South AfricaWanted to change date, was still in time according to booking.com, but couldn't change, had to leave 1 day earlier for husband's work, lost that money. Problem with power, had no power first night, had to through meat away. Send owner whatsup to explain about our loss, but didn't reply
Near lagune
Stayed in January 2023
Reviewed: 27 March 2022
Aaliyah
South AfricaNo complaints
The quietness
Stayed in March 2022
Reviewed: 8 March 2022
Jansen
South AfricaThere was nothing that I didn't like
The house and the environment it was wow iam definitely gonna come again soon and we loved quintness
Stayed in February 2022
Reviewed: 14 February 2022
Jeanne
South AfricaThe owner was incredibly helpful
Stayed in February 2022
Reviewed: 24 January 2022
Deidre
South AfricaAdvertise the cabin with washing machine and dishwasher but dishwaher was faulty and the washing machine cant me use only for use of the owner so please dont advertise it with all this but it cant be use people book their stay on what is advertise an their needs
Very nice
Stayed in January 2022
Reviewed: 5 January 2022
Petra
South AfricaOn 26 Dec we went to uillenkraalsmond for the week! The people at the gate did not know that we were coming. I contacted the manager and he also did not know anything about our arrival! I phoned the number on booking.com numerous times with no success. I tried to contact booking.com also with no success. I asked the manager to give me the owners number and he refused. We then thought the booking was a haux and started looking for another place to stay. We also went to the address on booking.com. That showed 22 Fourie Str. Outside the resort. On Tuesday the owner contacted me and asked me why we did not check in. I told him our situation and he was very understanding and accomadating. We want our money back from booking.com, because we did everything right and received no help from them.
Stayed in January 2022
Reviewed: 27 November 2021
Anton
South AfricaGreat very nice
Stayed in October 2021
Reviewed: 19 September 2021
Meer
South AfricaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 March 2024
Cindy
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Engela
South AfricaThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 January 2024
Abrahamse
South AfricaThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 January 2024
Nicholas
South AfricaThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 January 2023
Marilize
South AfricaThere are no comments available for this review
Stayed in January 2023
Reviewed: 27 December 2022
Diana
South AfricaThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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