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Reviews of uilenkrallmond resort-cabin

uilenkraalmondresort Franskraal lagoon cabin no 4, 7220 Franskraal, South Africa

#14 of 15 hotels in Franskraal

Guests' Choice

Review score

Based on 36 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    7.7

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 12 July 2023

    6.0
    Pleasant and good for my stay with my two boys.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights

    Double bunk bed - bottom bunk not correctly repaired. Bed very uncomfotable.

    Location on site as Franskraal - cabin is in the resort. Location good for resort goers.

    Stayed in July 2023

  • Reviewed: 18 August 2022

    6.0
    It was pleasant
    • Business trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    Less bulky furniture, it is a small space

    Braai area

    Stayed in August 2022

  • Reviewed: 14 January 2022

    7.0
    Stay was good in a lovely space. Appreciated Paul's check ins after our arrival.
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 3 nights

    Booking.com directions are incorrect to the unit. Host did not provide us with entry info to property prior to arrival Cleaning of unit was still in progress when we arrived at 15:00 Minor attention needs to be given to braai utensils, no braai container, blunt knives, broken braai grid

    Nicely appointed beach cottage, perfect for a summer holiday. Close proximity to beach and lagoon.

    Stayed in January 2022

  • Reviewed: 14 October 2021

    8.0
    Quiet refreshing bonding time
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    I think it was a bit too small. The sleeper couch is very low and could do with a cleaning.

    Location was great, accommodation was neat and well maintained.

    Stayed in October 2021

  • Reviewed: 2 April 2024

    5.0
    The weekend was lovely, but the cabin needs a lot of attention for the asking price.
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 2 nights

    The finish and attention to detail. Front door difficult. Shower head inadequate, Basin too small, Kitchen tap leaking badly, walls and paint work poorly done, the double bunk needs a safety rail on the top bunk, the price for what you get is out of order.

    Location, peace and quite

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    My holiday destination for a few years now absolutely love the place feels like home
    • Business trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything about the place the location is excellent

    Stayed in March 2024

  • Reviewed: 5 January 2024

    3.0
    Worst accommodation in all my stays
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Bunk bed frame broken unsafe for my children to sleep on. Matrasses on bunkbed thin and disgusting. Pull out couch disgusting could not sleep on it and we were 5 so sleeping was horrible. Washing mashine not working leaking. 2 dishwasher tablets for 5 people for 3 days very poor. Absolutely no pack space for food in cupboards and we were 5 for 3 days. Worst stay ever

    Braai area outside andlocation of cabin close to lagoon

    Stayed in January 2024

  • Reviewed: 30 December 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Unit 4 - not cleaned, linen smelt moldy, no mattress protector & plenty marks 🙈, kitchen utensils were nasty. Both bunk bed & main bed haf been repaired, both beds sink in the middle. Won't be going back!

    Close to the lagoon & the beach

    Stayed in December 2023

  • Reviewed: 27 December 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Prepaid meter ran out of units. Nobody could or wanted to assist us. Luckily we got a refund for one day. Shower Head needs to be replaced. Advertise that the unit has a washing machine and dishwasher but both does not work. Bunk bed for kids not comfortable at all. Not meant for a family but two people at most. Cramped and no space especially with the choice of furniture and broken appliances that just take up space.

    Nothing very bad. Not happy at all.

    Stayed in December 2023

  • Reviewed: 29 September 2023

    3.0
    Awful experience , can not recommend to anyone especially if they have young kids
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    First of all, there was no electricity (Zero units on the electrical DB board), we reached out to the gentlemen who gave us the keys to the cabin but without success. We then reached out to the owner who couldn’t really assist, he directed us to the resort manager's office located 400m to 600m from the cabin where we had to buy our own electricity and hope for the owner to refund us. To our surprise, the resort staff noted that this was not the first occurrence. The towels were not clean, the main bedroom had stains all over it. The bank bed in the kids' bedroom needs attention. The blue couch in the living room equally needs urgent attention. There were already complaints about these in the feedback book but the owner has never taken note. The staff who took us to the cabin was unprofessional and never responded to any of our calls after we got there. Our stay was so awful that we had to shorten it. We only stayed for one night instead of two. I cannot recommend it to anyone especially if they have young kids.

    At least there was a gas heater it was cold. It made a big difference.

    Stayed in September 2023

  • Reviewed: 3 January 2023

    4.0
    Not happy at all
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Wanted to change date, was still in time according to booking.com, but couldn't change, had to leave 1 day earlier for husband's work, lost that money. Problem with power, had no power first night, had to through meat away. Send owner whatsup to explain about our loss, but didn't reply

    Near lagune

    Stayed in January 2023

  • Reviewed: 27 March 2022

    10
    Beautiful place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    The quietness

    Stayed in March 2022

  • Reviewed: 8 March 2022

    10
    It was very nice a and secured area..the house was amazing..thank u
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing that I didn't like

    The house and the environment it was wow iam definitely gonna come again soon and we loved quintness

    Stayed in February 2022

  • Reviewed: 14 February 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The owner was incredibly helpful

    Stayed in February 2022

  • Reviewed: 24 January 2022

    10
    Lovely indeed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Advertise the cabin with washing machine and dishwasher but dishwaher was faulty and the washing machine cant me use only for use of the owner so please dont advertise it with all this but it cant be use people book their stay on what is advertise an their needs

    Very nice

    Stayed in January 2022

  • Reviewed: 5 January 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 7 nights
    • Submitted via mobile

    On 26 Dec we went to uillenkraalsmond for the week! The people at the gate did not know that we were coming. I contacted the manager and he also did not know anything about our arrival! I phoned the number on booking.com numerous times with no success. I tried to contact booking.com also with no success. I asked the manager to give me the owners number and he refused. We then thought the booking was a haux and started looking for another place to stay. We also went to the address on booking.com. That showed 22 Fourie Str. Outside the resort. On Tuesday the owner contacted me and asked me why we did not check in. I told him our situation and he was very understanding and accomadating. We want our money back from booking.com, because we did everything right and received no help from them.

    Stayed in January 2022

  • Reviewed: 27 November 2021

    10
    Exceptional
    • Business trip
    • People with friends
    • Two-Bedroom Chalet
    • Stayed 6 nights
    • Submitted via mobile

    Great very nice

    Stayed in October 2021

  • Reviewed: 19 September 2021

    1.0
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 15 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 6 January 2023

    8.0
    Very good
    • Couple
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 27 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 25

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