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Reviews of Urban Oasis Aparthotel

91 Plein Street, Cape Town CBD, 8000 Cape Town, South Africa

#480 of 1,995 Holiday rentals in Cape Town

Guests' Choice

Review score

Based on 1663 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 27 December 2023

    9.0
    City Centre Gem
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bar and pool entertainment area closed too early for our liking (20h00), and so did the restaurant (20h30). We found the rooftop entertainment area rather tiny for the size of the establishment. We waited too long for breakfast on the first day (about 35 mins), and some orders were mixed up. Meluleki seemed to be having a bad morning and appeared somewhat not attuned or overwhelmed by our frustration. However, he redeemed himself for the remainder of our stay, and we received our meals promptly with no complaints.

    The apartment was clean, beautiful, comfortable with modern finishes. The kitchen and lounge areas were fully equipped. Everything was as advertised. We were blown away by the quality of the food and coffee from the restaurant, we had all our meals from there as a result (except for the first day when we found out the restaurant closed earlier than we had assumed). The views from the rooftop entertainment area were amazing. The friendliness of staff was evident and appreciated.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 4 nights

    Lack of parking

    Didn't eat breakfast

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Perfect location, great restaurant with a nice weekend vibe!
    • Leisure trip
    • Couple
    • Loft
    • Stayed 3 nights

    Their restaurant closes early for dinner on weekdays (8 pm) and we struggled a little on one of the days because we arrived at 8.15. Also, the bar closes at 9 pm on weekdays. The streets aren't deemed safe for walking at night so your best bet is to take an Uber to V&A Waterfront where restaurants are open late or order food through UberEats.

    The location is perfect - we had a rental car so we were happy to be able to park right outside the hotel on the street, which was quite safe, due to the patroling cops and security people. The hotel has their own private parking too, for 100 RAND a day. The vibe on Saturday night was amazing at the hotel's resraurant, with live singers and music until midnight. We didn't feel the need to get out and go anywhere else. They also have a pool and poolside bar which we were unable to visit since we were out all day. The restaurant is great for food - even though our breakfast wasn't included in the package, to have easy access to a meal is really important.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was nice

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The apartment was excellent so clean and very homely. Staff were super friendly. Bar area nice and roof top terrace very comfortable with amazing views. Felt very safe. Would highly recommend.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Loved it!
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    No phone to call reception when we ran out of milk and tea.

    Kids had a great time. Cleanliness was great. Had everything we needed at our finger tips. Staff was very helpful and friendly.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Good value if you are willing to make some compromises.
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night

    Serious lack of soundproofing - we could literally hear the couple on the other side of the wall having a muffled conversation while lying in bed. Street noise can also be quite hectic with the window open. Lack of parking is also not great, and parking on the street is super expensive. Kitchen came with plates, bowls, cups and drinking glasses, but no knives, forks or spoons! No cloths for washing up dishes either.

    The rooms were very spacious and comfortable, and the cafe downstairs makes excellent coffee. Great to have the option of opening a window for fresh air instead of only having air-conditioning, althought there is that too, should you prefer. Tons of storage space, good bathroom, and very large shower.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 8 nights

    The location is excellent, in the city centre close to several important museums, the Company Gardens, and the busy social world that is Long Street, with a comfy room ideal for a single traveller.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    A wonderful place to stay in Cape Town.
    • Leisure trip
    • People with friends
    • Loft
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine.

    It’s a great place to stay with a friendly staff and great facilities. The rooms are very spacious and well equipped. The location is close to the centre of town and it’s easy to walk to many of the sights. They have a bar restaurant where many locals drop in and regular entertainment.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    The bed was uncomfortable.

    Breakfast, closeness to the city center, friendly staff

    Stayed in November 2023

  • Reviewed: 10 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted via mobile

    Lift not working

    Stayed in November 2023

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Loft
    • Stayed 2 nights
    • Submitted via mobile

    Really enjoyed my stay here. The room was big and comfy. Everyone was very nice and helpful. I really enjoyed the restaurant as well, really good coffee.

    Stayed in November 2023

  • Reviewed: 8 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Loft
    • Stayed 4 nights
    • Submitted via mobile

    Although the room seemed to be cleaned well, there were lots of hairs that weren't mine, which made it feel less hygienic.

    The location is good, staff very friendly and nice to be able to do some laundry in the room.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Loft
    • Stayed 3 nights
    • Submitted via mobile

    Small things/details like blow-dry didn't work an freezing department from fridge was not defrosted properly. Offered coffee (sticks) and water cooker at room but no tea bags?

    Breakfast was possible in restaurant downstairs. Friendly staff Google quality breakfast for reasonable price. Rooftop terrace very nice and possibility to have dinner there is a bonus.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Great stay in center of Cape Town
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Great aparthotel in the center of Cape Town, room very well equipped Amazing rooftop swimming pool with friendly staff at the bar

    Stayed in November 2023

  • Reviewed: 3 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    It is somewhat unsafe. People not staying there have easy access to the rooms which isn’t great. There was a band on one of the nights which we could hear from our room. Had we intended for a quiet night, this would have been a challenge especially because we were not given prior notice of the noise. The restaurant/bar also closed very early which forced us to go out to get food after 20h30.

    It is very centrally located which was great. The bar/restaurant downstairs was also great. The staff were also very friendly.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    It was great
    • Couple
    • Loft
    • Stayed 2 nights
    • Submitted via mobile

    It’s the bar on the pool areas, if there’s an event we are not allowed in the area even though booked for the stay. In all if the are people in the bar we are not allowed to swim in the pool which is very unfair

    Everything was fine

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Nothing not to like about the place. Excellent service on all levels.

    Clean, quite.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    Well located with everything you need for your home away from home.
    • Leisure trip
    • Couple
    • Loft
    • Stayed 3 nights

    The lift was out of order and we were on the 2nd floor. We are luckily fit active people, so it did not bother us too much.

    I liked that it was an apartment, which meant we could self cater. But the on site restaurant was also a good option. The facility was really clean and neat. We had good Wi-Fi and I was impressed by the XL Smart TVs already connected with internet. Air-conditioning also worked really well in the hot weather. Overall a very good experience. Thank you!

    Stayed in November 2023

  • Reviewed: 29 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Loft
    • Stayed 2 nights

    The elevator was out of order, staying on the 3rd floor was a hassle.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The modern set up of the beautiful and clean rooms. The comfy beds . The beautiful swimming pool at the roof top.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    I enjoyed my stay.
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The pool was too small and so I was unable to swim.

    The families and staff were accommodating.

    Stayed in October 2023

  • Reviewed: 21 November 2023

    8.0
    Good sized apartment within walking distance from the main streets.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 9 nights
    • Submitted via mobile

    Cleaning was a bit inconsistent.

    Good location, close to the main streets. Friendly and helpful staff. Good restaurant.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The fact that the lift stopped working from the night before we checked out up until we checked out. The shower drain took a bit long to drain out water during our showers

    Location, room facilities, and the food offered in the restaurant.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    wonderful hotel
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very neat and centrally located, the staff are really kind and we really enjoyed our stay

    Stayed in November 2023

Showing 76 – 100

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