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Reviews of Valley Lakes CHALETS

R617, 3257 Underberg, South Africa

#8 of 37 Holiday rentals in Underberg

Guests' Choice

Review score

Based on 124 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    9.1

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Showing 1 – 25

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    WiFi didn't work

    We loved that it was so peaceful, the chalet was very clean and Farouk very hands on. Perfect place for a quiet getaway.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    Really amazing, the best service and Farouk was the best. Really accommodating.
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The braai place was outside and there wasn’t any shade as it was raining

    Very quite, lovely place, amazing staff overall the best night out we had

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Relaxing, comfortable, adventurous stay
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Just bring peaceful sleep. Fans in the bedrooms would be a bonus.

    Such a beautiful, big, cozy chalet in the most tranquil and serene location. Excellent birding, the river and lake were such a fun treat and relaxing at the outdoor boma watching the ever changing weather creep in. My family of 4 enjoyed our 5 night stay so much that we extended our stay by 1 more night. Truly can't recommend this place enough! And Faruk and his colleague were top notch 👏

    Stayed in January 2024

  • Reviewed: 5 February 2024

    8.0
    Its great
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Well it would have been nice to be made aware of the load shedding schedule because to our dismay we didnt have electricity in the morning.

    I loved the scenery, and the cottage-feel to it, Mr Farouk went out of his way to make sure we didnt havw a problem, the place is just the best.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Best gem of Underberg accommodation
    • Leisure trip
    • Group
    • Chalet
    • Stayed 1 night

    Absolutely nothing bad. Can't remember when last I wrote this for a review.

    We expected just a bed to sleep in for a night on our road trip, but found so much more. For a start, the beds in the two bottom bedrooms are extra large, and all beds have such soft linen. The house is comfortable and large. Loft bedroom is huge with several beds far apart and beautiful view. Everything is tiptop and comfortable, we could purchase wood, there are good blankets and an indoor fireplace for use in winter. Couches are super comfortable. Bathroom has lovely antique style bath. Separate large shower. Separate extra toilet. There is a stoep on either side of the house. Back one gives onto the lakes and the river, where one can swim and drift down-river. It's a very peaceful place, and even with 2 other houses nearby, we never heard a voice. Solitude. We had a starry night like we have not had for years, despite many travels in nature. Extra touches - flowers in bedrooms and in on kitchen table.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Farouk was professional, friendly, easily contactable and attentive.
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The sliding toilet door came unstuck at the furtherest end each time the door was closed No pillow slips on the bottom pillows - the top pillows had , but not the second set of pillows in the main bedroom . I would suggest a sign on the fence gate to alert guests that they should actually open the fence to go through to get to valley lake chalets - there’s a sign saying ‘trespasses with be prosecuted’etc - no welcoming sign for valley lake guests

    Spacious and well appointed The supply of wood for the brass and the hearth was a great gesture

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Exactly as described. It's very spacious and scenic. Wish we could have stayed longer.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    My family and I would like to return and stay longer to enjoy the beauty of the place.
    • Leisure trip
    • Group
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful and tranquil location. I enjoyed very much using the fireplace during a stormy evening. Cozy chalet with a great view. Very attentive host! We really appreciated his service.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Always a lovely stay and Farouk is an awesome host

    Stayed in November 2023

  • Reviewed: 11 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 5 nights
    • Submitted via mobile

    Was absolutely fabulous. Farouk an excellent host. Will gladly go back for another holiday

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Fantastic get away
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The place was clean and very comfortable, the host Farouk was very informative and helpful

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Exceptional
    • Business trip
    • Group
    • Chalet
    • Stayed 2 nights

    I would suggest to add a TV in the lounge

    Farouk is a very friendly and helpful person - He really looks after his guest to see if they are ok all the time. I will definitely go back.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    10
    A hidden gem of tranquility
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The perfect spot to get away from the city and soak in some nature! It is perfectly located for the hikes in the region but beautiful enough that you dont need to leave the property to experience the Berg. The chalet was fully equipped and we will definitely be coming back soon!

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Charming Rustic Farmhouse Getaway
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Shower drain was blocked and water was leaking out the bathroom.

    A charming rustic farmhouse getaway with all the essentials to make your stay that much more comfortable. Farouk is very attentive and always makes sure you have enough wood for the fire place and if you need any toiletries etc. Always clean and neat. We will definitely be staying at the lodge next time we go! Perfect for big family holidays, we will definitely be staying there again 😊

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    Fabulous
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Valley Lake Stay.
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Just maybe add a rack in the shower area for clothes

    Thank you to Farouk for assiting us. Value for money and comfortable. it was very tranquil and enjoyed the Boat Ride.

    Stayed in July 2023

  • Reviewed: 1 June 2023

    8.0
    beautiful,peaceful and restful
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights

    the experience and the food

    we went to the bushmen nek trout restuarant was not good at all.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    10
    Valley Lakes delight
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The toilet door is a sliding door and kept slipping off the rail.

    Everything..... will definitely go back again for a longer stay. The warmth of the place, the setting, the fly fishing, the excellent hospitality shown by Farouk, is a definite draw card. There's also WiFi which is necessary for business trips.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Absolutely loved our stay.
    • Leisure trip
    • Group
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Only 1x shower

    A very clean and cosy unit. Well priced.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Farouk was just amazing. So helpful and friendly. Such a wonderful person.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    The perfect place to get away from it and just relax! kids loved the canoes. perfect stopover to Umngazi / Transke
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    wonderful view and location!

    Stayed in April 2023

  • Reviewed: 6 April 2023

    10
    Lovely
    • Leisure trip
    • Group
    • Chalet
    • Stayed 2 nights

    Not Applicable.

    The location wa great, house was well positioned for beautiful views / landscaping.

    Stayed in March 2023

  • Reviewed: 30 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Amazing location Host was exceptional

    Stayed in January 2023

  • Reviewed: 17 January 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely peaceful with serene views of the mountains and the lake. The kids enjoyed the loft and fishing at the river. A very relaxing and memorable stay. Thank you to the helpful staff. Will definitely go back Insha Allah (god willing)

    Stayed in January 2023

Showing 1 – 25

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