The Alexa system was poorly attached to the room - it looked a bit shabby. The television in the room wasn't a smart TV - would have been nice to have a larger television with a smart capability. Really not much to be negative on though!

Breakfast is always delicious! The pool is so lovely and the pods above the pool are perfect for WFH in the most luxurious way! The staff couldn't be more attentive, they are excellent! Will be back again and again!

Stayed in March 2024

Nothing

Fantastic place to stay and relax, something different to do in Cape Town. Friendly staff, excellent rooms and delicious breakfast , views of the mountains are amazing, you can just stay at the retreat, spa and restaurant on site.

Stayed in March 2024

There was nothing we didn’t particularly like. There were a couple of times that staff got orders wrong or knocked on our door instead of next doors for room service but this isn’t much of an issue as when we paid the bill they took off the room service they had accidentally charged our room. We had chosen to upgrade our room a couple of months before coming via booking.com but we did not receive the upgraded room. We didn’t notice this until a few days jn and so by that point we were settled and as we were happy with our room we though there was no point in changing. We did not get charged for this so unsure as to whether there is a lack of communication from booking.com to the hotel maybe? Either way it didn’t really matter and we were still happy with our room.

The staff were all so friendly and helpful. Who we think was the owner/manager was also really friendly always saying hello too. The pool area was lovely and the time that we stayed it was never too busy which was nice. The whole hotel felt quite private and peaceful which meant a lot. The grounds of the hotel are kept beautifully. Our room was very comfortable and we loved having a hot tub. It felt very safe and I think the staff and surroundings created a friendly and peaceful atmosphere.

Stayed in March 2024

Nothing to dislike

Excellent staff

Stayed in March 2024

Beautiful environment and peaceful place. We really enjoyed our time at this hotel. The staff were helpful and supportive at any time. We felt like we stayed together with friends. The closeness to nature and all beautiful wine yards is an extra plus. We strongly recommend this place!

Stayed in February 2024

Absolutely nothing that we didn't love!

Staff was super helpful and friendly. Rooms were beautiful and the private hot tubs were so nice. The outdoor area was beautiful as well.

Stayed in February 2024

Pools and gardens are great Pods are also awesome

Stayed in February 2024

Great location to visit the area. Lovely garden area and pool. Breakfast delicious. Staff are very helpful, and friendly. Would stay again.

Stayed in January 2024

relaxing atmosphere, the hotel is surrounded by the forest, really nice place worth visiting

Stayed in January 2024

Peaceful environment. Good restaurant. Helpful staff.

Stayed in January 2024

N/a

Everything from start to finish absolutely amazing staff beautiful hotel our too Was perfect and they accommodated every need

Stayed in January 2024

The internal processes at the hotel left much to be desired. We had booked a Deluxe Room through Booking.com, but to our surprise, the hotel had not registered our reservation in their system. Consequently, we were only able to stay in the Deluxe Room for the first night due to their booking error, and we had to switch rooms during our stay, causing delays. Our friends encountered a similar situation. On a positive note, the manager apologized for the inconvenience and kindly offered us complimentary breakfast as a gesture of goodwill. Despite the hiccup in the booking process, the overall charm of the hotel and the manager's effort to make amends contributed to a generally positive experience.

Our stay at this hotel was marked by its aesthetic appeal and a pleasant atmosphere. The à la carte breakfast was delightful, and the service provided was genuinely friendly.

Stayed in January 2024

Beautiful peaceful retreat set in lovely grounds and with the most amazing staff.

Stayed in January 2024

Rooms are small with minimal space for storage and a small and busy pool area

Stunning property with scenic views and beautiful surroundings

Stayed in January 2024

Two main things: 1.The jacuzzi in our room was smaller than what I thought but not all rooms are the same size as our friends jacuzzi was nice and big but everything else was too nice so it was something I could let it slide. But with that said the water was a perfect temperature in the jacuzzi. 2.Lastly is the gate situation, there is no security guard who can quickly open and close the gate for guests so when going in or coming back in to the property it’s the reception people who have to open and close it, there are some minor delays as they can’t always see the cars and this to me was a security problem as it’s inconvenient and no one wants to get robbed while waiting for the gate to be opened but apart from that nothing else.

Very clean, beds are nice and big and the staff is amazing! The staff really tries their best to assist. The breakfast was excellent! The food is great if one also wants to have dinner or lunch

Stayed in January 2024

N/A

The tranquility was amazing it was indeed a retreat setting

Stayed in January 2024

It was really great retreat. Great views, good food and very friendly staff. Thanks to George for making it extra special for my twin sister and I birthday :) Really loved the jacuzzi and room lighting!!! Will definitely be back when I’m back in Cape Town.

Stayed in December 2023

N/A

Great view. Clean. Beautiful garden

Stayed in December 2023

Rooms and bathrooms a bit dated but still nice.

The staff the breakfast the room size beds comfortable.

Stayed in December 2023

Nothing

Excellent service all round

Stayed in December 2023

Room 19 was bit noisy with traffic coming from a nearby road intersection. I would have booked on the other side of the hotel rather had I know this. The terrible blue light shining all night on the ceiling. They could have placed this Wi-Fi router a bit more discreetly in the corner or not so obvious causing so much light pollution on the roof.

The clean open spaces, the hidden away romantic separate dinning pod in the garden, the pretty gardens, use of products from the garden and veg garden. For dinner and breakfast, they were able to cater for my food allergies, gluten free, dairy fee and sugar free.

Stayed in November 2023

Loved it all.

What a glorious piece of heaven tucked away in the hills of Hout Bay. Restorative and relaxing environment , beautiful food, beautiful gardens, lovely swimming pools. Staff were so accomodating and kind.

Stayed in December 2023

Nothing

Very good location in a quiet area, the place itself had everything we needed. We stayed there for 2 weeks and during all this time the staff was super attentive to us and very friendly and helpful. All the food in restaurant was superb. If I good give this place 6 stars, I would. King George and Ant made our stay in Vida Nova extra special.

Stayed in November 2023

pool is quite small, a/c is very loud, especially at night

Super friendly staff, exceptional breakfast, nice restaurant

Stayed in November 2023