Kerk Street Damsite, 2380 Piet Retief, South Africa
#17 of 20 hotels in Piet Retief
Guests' ChoiceBased on 448 hotel reviews
6.7Cleanliness
7.5
Comfort
7.3
Location
7.8
Facilities
7.0
Staff
8.2
Value for money
7.4
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2021
Mickey
South AfricaAircon doesn't work Geyser overflow has not stopped wasting water in all my stay
A facility to warm up some food, travelling for business often requires bus to eat from supermarkets rather than restaurants A small something to fry a egg or warm my Chakalaka would be great
Stayed in September 2021
Reviewed: 27 May 2024
Ntuli
Abkhazia, GeorgiaNothing everything was perfect 👌
Environment and staff a so humble
Stayed in May 2024
Reviewed: 20 May 2024
Skosana
South AfricaWhat I didn't like it was the cockroach in the room
I like the services it was an excellent one Also they always keep the room clean
Stayed in April 2024
Reviewed: 18 May 2024
Shareen
South AfricaNo sponge to wash dishes with. Disinfectant smell in room was overpowering. Bathroom could use towel racks and bath mat.
Comfortable beds. Spacious rooms
Stayed in May 2024
Reviewed: 22 April 2024
Thabisile
South AfricaThe place is perfect although there's no wifi available which makes it difficult to do office work while staying there
Location is perfect,2mins drive to the mall
Stayed in April 2024
Reviewed: 3 April 2024
Sibangani
South AfricaThere was some humming noise of some machine throughout the night. There was also not enough towels, no air freshener for toilet. No news channel on TV.. I've used this place before it has other better rooms but this section is really bad.
Check in and check out times are okay.
Stayed in April 2024
Reviewed: 22 March 2024
Jegatheesan
South AfricaSteps to the rooms, Aircon leaked and made a large noise, shower bathroom is designed that it floods the rooms, wash basin in the bathroom very impractical, cannot park at the restaurant , must walk from the hotel, beds very uncomfortable, they use blankets and not duvets, offer the most basic TV system - Openview, Aircon very poor in quality in that does not cool the room, there is a step from the one room to the main room and can easily hurt your toes in the middle of the night, load shedding only 1 emergency light in the room otherwise complete darkness and sliding door entrance to the room has a broken curtain rail.
Location , was secure and off the main highway. Excellent road signage to be able to find the property.
Stayed in March 2024
Reviewed: 16 March 2024
Sonja
South AfricaThe bathroom is a bit small. The view from the room is the parking lot. You could hear people moving up and down the passage outside the room.
Friendly staff, room and bed was comfy. Lovely view of the little dam in the back of the property.
Stayed in March 2024
Reviewed: 10 March 2024
Selemagae
South AfricaCouldn’t reach the people from the lodge cc on their phones,their numbers don’t work.
Stayed in February 2024
Reviewed: 25 February 2024
Nkosinathi
South AfricaWe would like to have the shower mat/ towel.
I like the whole place...nice rooms, location.
Stayed in February 2024
Reviewed: 12 February 2024
Nompumelelo
South AfricaThe guy at reception on the night of check-in treated us like we bothering him, and he actually doesn't want to help us but had no choice. Not welcoming at all. The bathroom taps were closed very tight, and when we eventually got them to work, they continuously leaked, which was an irritation.
The room was clean, and the bed was comfortable
Stayed in February 2024
Reviewed: 10 February 2024
Kirti
South AfricaBedbugs no hot water dirty toilet n sheets
That atheist I had a space to 😴
Stayed in February 2024
Reviewed: 8 February 2024
Darshana
South Africano wifi , no backup generators
location
Stayed in February 2024
Reviewed: 6 February 2024
Mariana
South AfricaCan't find fault
The senary, friendly staff, and very clean units
Stayed in February 2024
Reviewed: 4 February 2024
Sibusiso
South AfricaSome neighbors make some noise with a speaker radio, no toilet sprays, no toilet carpets and bed sides, no place to put a soap in a shower, spider webs on the corner ceilings, bed is too high.
Ahhhh I don't remember
Stayed in January 2024
Reviewed: 14 January 2024
Kobus
South AfricaNothing
Clean, everything in order, good service, value for money
Stayed in January 2024
Reviewed: 7 January 2024
Vuyisile
South AfricaDirty sheets with blood stains
Admin service
Stayed in December 2023
Reviewed: 1 January 2024
Khumalo
South AfricaI didn't get what I was booked for and even the is alot of relus and the room we where given didn't have what we asked for even if you asked for something they say you must come to the reception we booked self catering but it's was not what they gave us worse close which colour are
Stayed in December 2023
Reviewed: 30 December 2023
Sthembiso
South AfricaI couldn't watch TV channels were not playing
The room is big enough, nice and clean.
Stayed in December 2023
Reviewed: 30 December 2023
Gcinile
EswatiniNo wifi, no tv no in house telephone pls improve
Why is the restuarant closed on holidays we were not prepared to buy food in town
Stayed in December 2023
Reviewed: 28 December 2023
Neliswa
South AfricaThe staff were lovely and did everything to assist when i needed assistance
Stayed in December 2023
Reviewed: 22 December 2023
Ackerman
South AfricaStoep light was on the whole night, disturbed the sleep
Room was clean and neat.
Stayed in December 2023
Reviewed: 21 December 2023
Fikile
South AfricaThe room was smelly, like a smoking zone and linen felt wet
Staff is friendly
Stayed in December 2023
Reviewed: 10 December 2023
Julius
South AfricaCleanliness, accesibility
Stayed in December 2023
Reviewed: 25 November 2023
Sihle
South AfricaThere was a foul smell in room c10. It was unbearable and couldn't sleep. Kindly check your sewer piping
Location. Easily accessible
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content