165 Neptune Street, 0181 Pretoria, South Africa
#64 of 78 hotels in Pretoria
Guests' ChoiceBased on 57 hotel reviews
7.1Cleanliness
7.3
Comfort
7.7
Location
8.6
Facilities
7.3
Staff
8.1
Value for money
7.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 22 March 2024
Maya
South Africaload shedding
The pool side
Stayed in March 2024
Reviewed: 19 February 2024
Loots
South AfricaNo breakfast, not even a small milk or water in the fridge. Very unprofessional staff. No reception, no warm welcome. No facilities explained. No remote for guests. Always stand before the gate, especially at night women alone waiting for someone to open.
Stayed in February 2024
Reviewed: 9 February 2024
Jacques
South AfricaThe wife must at lease get battery backup we can live without power but most people work from laptops and phone so the ups are not expensive
I HAVE OCD ON HIGENE SO IT'S SUPPER CLEAN and are always asking if you okay
Stayed in February 2024
Reviewed: 4 February 2024
Virginia
South AfricaThe pool wasn't as clean as we would have liked, we had to ask for things that were supposed to already be in the room.
Liked the privacy, isn't in a busy area.
Stayed in February 2024
Reviewed: 29 August 2023
Lucas
South AfricaBathroom window in the room I stayed in needed a curtain, a configured showerhead would be nice too. (The diff spray settings were nice, but water flow was a little weird). Overall, only minor issues here.
The House and surrounding area is beautiful, pretty well removed from everything, so, good as a getaway spot. Really enjoyed the peace and atmosphere of it.
Stayed in August 2023
Reviewed: 3 May 2024
Mofokeng
South AfricaThey had a bath that did not have a stopper, so you couldn't take a bath but only use a shower which was small. There were no glasses to drink with and they had a kettle but no coffe cups or even coffee.
The location was ideal though
Stayed in May 2024
Reviewed: 14 April 2024
Kennedy
South AfricaThe location is so beautiful lovely 😍,
Stayed in April 2024
Reviewed: 10 April 2024
Mpho
South AfricaNo hot water
Location
Stayed in April 2024
Reviewed: 8 April 2024
Willem
South AfricaThe room was not up to standard. No toilet paper. One towel between 2 guests . No coffee. Bathroom was not clean. Beard stubbles on the sink, black mold on the shower doors. Windows dirty and full of cobwebs. Pillows on the bed need replacing.
We were able to watch TV, however Netflix had no sound, could only watch YouTube
Stayed in April 2024
Reviewed: 21 March 2024
Macfarlane
South AfricaThe wifi is unstable. The rooms don't smell fresh. The water is cold.
The location is very nice. There are many uber eats options. And the deliveries are fast.
Stayed in March 2024
Reviewed: 18 March 2024
Shabalala
South AfricaNone
Great experience
Stayed in March 2024
Reviewed: 10 March 2024
Thabo
South AfricaThe TV didn't work on our first day, there are no keys and one has to call to be let in and out, found dirty towels on our first day, the noisy neighbours. There room had no door to the bathroom, which make it awkward for those that like their privacy in loo.
Pool area
Stayed in March 2024
Reviewed: 5 March 2024
Sifumba
South AfricaNothing
Clean. Everything that should be there is there.
Stayed in March 2024
Reviewed: 28 February 2024
Van
South AfricaThe bedding smells like cooking oil, which means it wasn't cleaned properly before use. Must have been in a closet for a while? Couldn't bath as the taps didn't work and shower pressure is terrible.
Beautiful and spacious room, very quiet. Had an amazing rest.
Stayed in February 2024
Reviewed: 22 February 2024
Nonhlanhla
South AfricaThere was no air-conditioner, the pool was very dirty, the room was dusty, lack of hot water we couldn’t use the bathtub.
The treatment Eric gave us on our second day was exquisite.
Stayed in February 2024
Reviewed: 22 February 2024
Suzan
South AfricaThere's nothing I didn't like
Everything was perfect. The rooms were clean. The pool was clean.
Stayed in February 2024
Reviewed: 19 February 2024
Kgaogelo
South AfricaThe sheets were dirty,we bathed with cold water the room was not clean,we had to ask for things that were supposed to be at the room,I don't recommend it at all.
Stayed in February 2024
Reviewed: 13 February 2024
Jacobs
South AfricaAir conditioning not working. No back up power during loadshedding. Not enough power points, 1 point for fridge, kettle and heater. Need to unplug the equipment to use the second one. Shower tap is leaking. Shower is dirty on the inside, scale is clogged on the inside of the shower. Almost no water in the shower and wash basin in the bathroom.
Close to where we need to be
Stayed in February 2024
Reviewed: 13 February 2024
Jacques
South AfricaN/A
It's a nice place everything clean ND the staff is helpful were they can help.
Stayed in February 2024
Reviewed: 12 February 2024
Diana
South AfricaWhen we arrived there at the guest house, there was a party going on...cars parked everywhere... guest using alcohol and smoking even inside. It was not safe for a women and child at the guest house...even our car was at risk. We had to leave and search for alternative accommodation. The manager was nowhere in sight. The garden worker had to open the gate for us, and show us to our room. I went into the guesthouse, and walked right out again...we couldn't stay there. I called the manager Lebo, and she said she will forward some other options for us.. nothing was send. She didn't even know which guesthouse is was staying in at the moment..so she was not on the premises. And now...no refund because of the booking policies...
Nothing
Stayed in February 2024
Reviewed: 11 February 2024
Gcaza
South AfricaThe rooms are not soundproof you can literally hear everything that's going on in the other room
Stayed in February 2024
Reviewed: 1 February 2024
Marunyane
South AfricaThe sheets are not washed,cold water..untidy
nothing that thing should never be advertised
Stayed in January 2024
Reviewed: 27 August 2023
Vuyo
South AfricaThere's no remote access to the gate. You have to call the house keeper to get access.
The room is very spacious and clean.
Stayed in August 2023
Reviewed: 7 May 2024
Mutanha
South AfricaThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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