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Reviews of White Mountain Resort

GIANTS CASTLE ROAD, 3310 Emhubeni, South Africa

#2 of 2 hotels in Emhubeni

Guests' Choice

Review score

Based on 47 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.8

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    8.0

  • Value for money

    6.6

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Showing 1 – 25

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    Fishing, boats on the lake, archery and braai area at the thatch roof cottage and pool side. The place is quiet and serene

    Stayed in December 2023

  • Reviewed: 26 June 2023

    6.0
    It was a pleasant experience, as I only stayed for one night.
    • Business trip
    • Solo traveller
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There was no TV in the Chalet.

    The place was tranquil and peaceful with stunning views of the mountain and lake.

    Stayed in June 2023

  • Reviewed: 3 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    The shower was not working, the place needs a bit tlc. There was no power so the host has a generator to power up the place but for limited times..... considering all the downs i think it was over priced.

    The host was very friendly and helpful. Many activities to do like fishing at the lake, bow and arrow, pool table tennis etc. Stunning view. Peace and quiet.

    Stayed in January 2022

  • Reviewed: 28 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Rooms could do with an update and thorough clean, found a lot of insects and cobwebs in the corners. Porch could use better lighting. Children's play area could be revamped, some of the jungle gym equipment is not safe. Pool could have a safety gate around the perimeter to safeguard against accidents.

    Lots of activities to do on site. Beautiful scenery. Exceptional garden and plants around the vacinity. Children loved the open areas. Very friendly and helpful staff.x

    Stayed in December 2021

  • Reviewed: 5 May 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    could me more clean

    location

    Stayed in April 2021

  • Reviewed: 17 January 2024

    3.0
    It wasn’t pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in December 2023

  • Reviewed: 10 May 2023

    8.0
    We were travelling to a funeral. We arrived late & the manager waited. Well-accommodated👌🏽
    • Leisure trip
    • Solo traveller
    • Three-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was well prepared. The staff was helpful and kind.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    10
    Exceptional
    • Solo traveller
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There was no.network I can't.keep in touch.with my children at home.

    The owner he is very kind. He welcomed us so nicely and help us in the morning preparing breakfast

    Stayed in April 2023

  • Reviewed: 5 April 2023

    8.0
    Green meadows & waters of peace
    • Business trip
    • Solo traveller
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    What was supposed to be only a pitstop turned out to be a weeklong Halt in Green meadows & waters where I truly have found rest. Upon arrival at White Mountain Resort, with your first standing still moment, there is the greeting of a picturesque Mountain that flaunts high above the mirrored fish waters, which befriends you the moment you lay eyes on it. This scene constantly forces you to take a deep breath, to take in everything. Then there is also the friendly greeting of White Mountain's dogs, - no, "kids": Pirot, Blondy and Buxy, the 3 musketeers. Just like their boss, Ken, the host, they make sure you are satisfied throughout your stay, cared for and calm. On the widespread acres of land, inside every beautiful, tastefully and spaciously designed building, chalet/rondavel, are fingerprints of love & personal touch. It is a place of giving unto its guests & its community, a place of heart and your heart & mind will receive & be refreshed. White Mountain resort with its people, dogs, visiting cows, cats & kittens, workers, braai fires & born fires, chats, laughter & nostalgia, friendly good morning greetings, the sound of jackals & -geese honking at night, the beautiful scenery & warm personal touch, reinvites another appreciation for life in you. Thank you, Ken, for your kindness & hospitality. And Trevor, who also resides there looking after the security & safety of everyone, thank you for the soul & humour. I surely will revisit again.    

    Stayed in March 2023

  • Reviewed: 31 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    These nothing nice there very bad dirty place and I hate dogs too much of dogs

    Stayed in March 2023

  • Reviewed: 29 January 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in January 2023

  • Reviewed: 9 January 2023

    1.0
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 1 January 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Three-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Almost everything about the chalet , poor plumbing system Water every where in the kitchen and Bathroom No towels provided, i ended up checking out the following day because the place was unbearable to be at . I would not refer a person to it , it was a torture to me and my kids

    The host (ken ) has energy and friendly . The hot water

    Stayed in December 2022

  • Reviewed: 31 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    The 4 sleeper units are not up to scratch. Best opt for a 5 sleeper. Well worth the price

    The owner is very accommodating and pleasant. Often misunderstood. The place is rustic and "authentically rustic". Proper old school Drakensburg.

    Stayed in December 2022

  • Reviewed: 19 December 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Three-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The main promblem that we were facing during our stay was the load shedding, but we understand that it is an issue that is affecting the whole country, but ithink they must buy generetor so that they will manage this issue, but the owner did proveded us with some lighters at night we highly thank him for that.

    The breakfast was so delicious it came at a cheap price also the chefs who was serving us was so freindly, even their activities that they're offering we enjoyed them so much, especial the swimming and floating in a dam, indees it was a lifetime expirience, The owner was so freindly we felt so safe arround his property. I will definetely recommend this accomodations to my neloved.

    Stayed in December 2022

  • Reviewed: 22 February 2022

    1.0
    We will definitely not go there again.
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights

    Was told there was no power after we had left. The generator was put on for a few hours in the afternoon. Milk & meat got spoiled . Had to leave the second day. The numerous cats & dogs was a pain. Could not leave doors & windows open the cats got in . Bookings . com did not deduct the payment we had to find cash to pay for accom. There was no mtn or cell c network to do the transfer. The roads to the premises was a nightmare ( plenty of potholes). The unit was not cleaned has it had a lot of spiders & cobwebs. No staff on premises besides the manager. The grass was not cut & there was a lot of cow dung & dog mess every where. Will not recommend this place as it needs to be renovated.

    no power - kitchen closed

    Stayed in February 2022

  • Reviewed: 1 January 2022

    9.0
    Themed resort like an era gone by - King Arthur
    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about , I wanted a secluded spot and I found it

    This place was meant to be like a off the grid living with a beautiful lake with boating and fishing is it indeed was ! For ones who are looking for time off from the busy city life this is the place. We did archery’s, pool game, table tennis, dart, zip lining etc., It was a complete rewind ! Please don’t go there if you’re expecting luxurious living! Ken and Martin were beautiful hosts

    Stayed in December 2021

  • Reviewed: 24 December 2021

    1.0
    I didn't enjoy nothing, horrible place ever. They use old gallerie for booking.com.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights

    I didn't like anything about the place, we were too disappointed nothing worked there everything was broken, the charlet we stayed in was filthy, the toilet was broken, we had no electricity. I had booked for 4 nights but we only stayed 2 nights and we left. We couldn't risk with our health, we got sick there, they don't change the bedding when a person checks out, our bedding was dirty when we got there the place was smelling bathroom was too dirty. Most of all their attitude stinks they are very rude. I regret booking there, total waste of my time and money I don't know Why Booking.com still advertise this place cos this is day light robbery. White mountain Resort needs to shut down immediately and health inspectors needs to visit this place. When we were there we couldn't breathe, coughing, continously sneezing but since we are home we are feeling fine. If I can just get my full refund I will be so happy because white mountain Resort are crooks they don't tell you about this issue of not having electricity while booking, you are only told when u are there we suffered alot. The place is full of cats and dogs the smell of dirty animals when opening the door 🤢our food got spoiled coz of not having electricity. We were traumatized I will never book there again, please good people cancel your booking if you know what is good for you, worse stay ever.

    The location was good.

    Stayed in December 2021

  • Reviewed: 21 December 2021

    9.0
    if you love nature, it’s a place to be. the view is beautiful
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    the owner was very welcoming. such a great man, who has people’s skills.

    Stayed in December 2021

  • Reviewed: 21 December 2021

    1.0
    Horrible bad experience.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Chalet
    • Stayed 1 night

    we arrived at the cottage there was no lights for over a week as the owner explained. we travelled for 8 hours to get there and we were cold and it was rainy we were told to wait till 6pm till they can put the generator on and then they will switch it off at 12 midnight. the place did not look safe we packed our car with our kids and left. the owner should have disclosed that there was no light and the from our room we had a path way leading to the township and back it was no a safe environment for me and my 3 kids to stay with my husband. the place was dull and horrible. we left and went to Escourt and we paid in advance so therefore we lost out on our accommodation money and had to in cure more cost.

    nothing

    Stayed in December 2021

  • Reviewed: 30 June 2021

    1.0
    Not very pleasant.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    I honestly thought I’d been scammed. I was asked to pay the full amount before I got there. When we arrived the place looked derelict and was deserted. We located the owner and because we’d paid we decided to stay 1 night. We checked out the next day.

    Not much....!

    Stayed in June 2021

  • Reviewed: 22 June 2021

    1.0
    Left after first night, didn't last three days should have died there horrible place
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness is not in their vocab.

    Horrible

    Stayed in June 2021

  • Reviewed: 30 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There were lot of spiders inside and the water was not hot enough

    It is good the atmosphere and the view was perfect

    Stayed in September 2021

  • Reviewed: 29 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    We finally saw the snow !!

    Stayed in August 2021

Showing 1 – 25

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