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  5. Reviews of WINK Aparthotel One Thibault

Reviews of WINK Aparthotel One Thibault

One Thibault Square, St Georges Mall, Hans Strijdom Avenue, Cape Town CBD, 8000 Cape Town, South Africa

#141 of 205 hotels in Cape Town

Guests' Choice

Review score

Based on 1834 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night

    More receptionists. They are always so busy with many waiting for assistance.

    I didn't have breakfast.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Worth it
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    The set up of the room and how neat everything was placed. The view was amazing and it felt like home. It was an amazing time and I will definitely be going back very soon

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Attitude of the front office staff Faulty tv remotes

    I loved everything about the accommodation and where it is situated

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Extra parking fee Air-conditioning is weak, not heating strong.

    Central location.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Professionalism received from Mr S Sipamla,great experience,Thank you
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 4 nights

    The fact that I paid very early for my stay to avoid inconvenience,and only to be informed two days before my arrival,that there's a maintenance,and I was relocated in a filthy place that is total beyond the standard of service I payed for.

    The breakfast was superb, friendly staff and neatness was amazing.The food was prepared as requested,and it took minimum time to prepare.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I did not like the lack of any facilities outside the rooms. The lack of any night activities nearby except for bars. The room is boring at night. Ladies and families should pay attention and be careful, as the windows are washed from the outside by people climbing with ropes, and you may be surprised when they look at you. I did not like the emphasis placed on the security staff as They are not allowed to sit

    The location is good, everything is close to you, but it is not a good choice for those who want accommodation close to the beaches, cleanliness, safety, and a room with a refrigerator and a small kitchen.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 5 nights

    Multiple issues with key card not working

    Good location with a nice view of the city and table mountain. Fantastic bathroom and shower. Good TV channels available

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The check-in system is really slow. My door access didn’t work

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Great views comfortable
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    They gave us a room which didn't match the the images for the room we had booked, also I don't understand why the windows don't open

    The place was comfortable and had nice views

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Absolutely Amazing!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    That there’s no parking.

    Loved that the staff was so friendly and welcoming, the property is in the centre of where it’s all happening, the place to be, CPT!

    Stayed in March 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was a weird smell coming from the bathroom. My room was entered into while I was away despite the "do not disturb sign" as I had confidential documents.

    The cleanliness, the breakfast, the view, the quality wifi.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    The stay was safe and peacefully. Friendly staff and good breakfasts
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Visitors who smoke in the rooms k owing very well is not allowed

    Friendly staff and breakfast was the best. We need wardrobes for our clothes and luggage.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    It wasn't the hotel I booked and had to change to this hotel. It is an old establishment.
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights

    The breakfast was scrumptious and fresh and the portion was incredible. Nice and convenient location.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Great Experience. Beautiful view.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Location was great. Fantastic view. Design and layout was really nice. Staff was very friendly and helpful. Was a great experience. Will book again.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Amazing view but was obstructed by dirty windows

    Amazing view and location. I wish there were twin beds in the second room

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Leaking shower through silicons . we had small kitchen but without mugs (only one for 2 people). No sponge for sink. No pot to boil something only pan.

    They change our accommodation to sister hotel called Wink Foreshore. So my opinion here is not about Wink one. Very good breakfast 3 or 4 choice (eggs omlette, becon, sausage,mushrooms ,toasts) + very tasty coffee or juice.I dont like sweet breakfast, so for me it was Perfect. We had this in Wink coffee near to Wink foreshore. Recommend to others , to take Uber or bolt to watefront or other sights. But we felt safe for total time our being on Cape town . Try ostrich steak in watefront restaurants.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Comfortable stay & amazing service
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Although conveniently located in the city center, the property's exterior didn't match the advertised images, which was disappointing. Additionally, while easily accessible, the immediate surroundings lacked the desired ambiance.

    The property offered a comfortable and clean interior, providing a cozy retreat during my stay. The staff's exceptional service truly stood out, making me feel welcomed and valued throughout my visit.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    It was a good short stay and convenient location
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Passages look dodgy and dark

    Location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    The wifi in the room was a bit weak, and kept disconnecting. I couldn't watch Netflix or make wifi calls

    The apartment was lovely to stay at. Very homely and comfortable. The staff was also extremely helpful, and the room was cleaned daily.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    It was outstanding
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    I didn't like the fact that I had to pay extra for parking and that on Friday there was no parking available at the hotel

    I didn't have breakfast at the hotel

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    There was no breakfast at Wink Thibault. But when i was bookinh you mentioned that the price included breakfast. I had to downgrade to Wink at Foreshore and the view differs

    We only got breakfast when we switched to Wink at foreshore

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    To be frank, it was a nice place and I enjoyed my stay overall.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like that there was no socket by the mirror or by the bathroom mirror so I could curl my wigs or hair, I didn't think it was women friendly nor even gender friendly I think there should be a socket for hair devices, so you can you flatten your hair or curl it while looking at the mirror, the sockets where just in the room and was even far from the main mirror. I also wanted to state the apartment does not collect cash payment but card payment, yet it was not indicated when I reserved the apartment, in fact, most apartments, if not all collect only card payment, so as a tourist you might want to change limited cash at the airport bureau de change. I am not sure if I was bitten by bed bugs, I can't say for sure, to be honest, I had an itch on my hand, which happened when I woke up one morning, so I think provision for fumigating the bedding or matters should be made. Again there was no potter to help with carrying your travel boxes, I wasn't a light traveller so It was difficult for me to carry my boxes, although a staff assisted me a bit, but having a potter to do that job would be nice.

    The location was nice and close to town, so it was accessible easily to uber and Bolt rides, I also liked the room and it had the mountain view. I liked it had basic things to help me feel at home such as plates, forks, spoons, and even pots everything was there, there was also a mirror to help with content creation and all. The internet was excellent it never lagged and never buffered. Loved that I could access hot water anytime since Capetown was cold. There was even a jug to boil water for tea or whatever I wanted. The back of the apartment was also close to some nice area or rather market I didn't explore that place till the last day, it also had a pharmacy close to the place, as I fell ill, it was easy to access medication. Also there were clean towels all the time. I liked the security it seemed really tight especially because I thought the place was quite busy. I stayed for 7 nights not 4

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Lack of signage to entrance

    Good facilities

    Stayed in February 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Views

    Stayed in April 2024

Showing 1 – 25

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