445 Albert Road, Salt River, 7915 Cape Town, South Africa
#199 of 205 hotels in Cape Town
Guests' ChoiceBased on 987 hotel reviews
4.8Cleanliness
6.0
Comfort
6.0
Location
6.0
Facilities
5.4
Staff
6.3
Value for money
6.0
Free WiFi
7.7
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End of dialog contentReviewed: 25 April 2024
Candy
South AfricaI didn't like the fact that it was not mentioned that you need to go somewhere to check in we had to stand outside the building for a while before another guest helped, it would be nice if there was a person to help in the front desk Also we were given utensils and coffee sachets but there was no where we could boil water
I liked that it being an old building didn't hinder it from being clean and we felt really safe
Stayed in April 2024
Reviewed: 15 April 2024
Myeni
South AfricaSignage is very poor.
No wifi, the place is harder to see. Check in is 500m away from the place.
Stayed in April 2024
Reviewed: 2 April 2024
Nthabiseng
LesothoTVs did not work, doors did not close properly, no mirrors, leaking shower heads, no aircon remote, cold breeze coming through doors. Staff were not friendly. We were told to pick keys at 11 and we only got them at 3:30pm.
The location and spacious rooms.
Stayed in March 2024
Reviewed: 25 February 2024
Aaqilah
South Africathe wifi was not working with the password that was provided . No tv in the room? I think that could at least be added
the balcony was cool it’s perfect for a couple.
Stayed in February 2024
Reviewed: 23 January 2024
Vilane
South AfricaThe no refrigerator
Stayed in January 2024
Reviewed: 11 January 2024
Samantha
South AfricaThe tv in our room was broken, staff were unaware that someone smashed the tv. There was a hole in the ceiling, doors couldn’t lock properly, gave our room to someone else and then couldn’t get the key for our room and was told to put a chair infront of the door. Wasn’t clean at all.
Nothing much.
Stayed in January 2024
Reviewed: 30 December 2023
Glyn
The bed was uncomfortable, there was no remote for the TV
Location
Stayed in December 2023
Reviewed: 3 December 2023
Sandile
South AfricaFirst they don't have enough plugs to charge our appliances, iron not working, shower head licking, they don't change the sheets, no clean towels the tissues was only one roll I had to buy my self, stuff knocking on palcony windows unexpectedly.
The location is good because you can access transport if you not driving your car
Stayed in December 2023
Reviewed: 1 December 2023
Minister
South AfricaThe owners are not accessible. The phone number on Booking.com is wrong. They nearly assaulted my son because they failed to respond to my messages to extend for 2 days. They were very violent and took his valuables 😢. He was very traumatised.
The place is okay
Stayed in November 2023
Reviewed: 8 November 2023
Nadiya
South AfricaI didn't like that we had to check in at the reception which was not where we our room was for the night.. So my partner and I had to walk down the road to check in and walk back to where our room was! Which is extremely unnecessary and very inconvenient. I suggest this change because ratings will drop and it's not the safest place to walk around especially at night.
It was clean and tidy and there was a balcony which I personally always like when booking a place! I'd definitely book again
Stayed in October 2023
Reviewed: 23 October 2023
Henriette
South AfricaI specifically booked there for the room with the boat and when we got there somebody else was in our room and I had to go fetch a different key and the room we got was rather small compared to what we booked. I am not happy with the fact that no explanation was given as to why there was somebody else in the room we booked. My friend booked the deluxe double room and it was nice and spacious with the nice freestanding bath that was also in the room we originally booked. I think the rooms can easily be upgraded by adding mirrors and some hooks on the walls to hang your stuff from or cupboards. The parking area is rather rough.
When I read the reviews I contacted Booking.com to change my booking to a different place, and they told me to give Wish you were here a chance first, and it turned out to be so much better than we expected. The rooms were clean and the bathrooms were clean and fine and our shower was actually very nice. Bedding was clean. The furniture was comfortable. There is a nice little bar in the middle. We did not go to the communal kitchen. There was safe parking. It is an old building so it can be expected that floors will creak but we definitely did not see any insects of any kind. It can do with a liitle paint here and there though. It is very central and Uber picked us up at the door and dropped us there which made us feel safe at night. During the day the Biscuit Mill is very close, within walking distance with lovely food at the market and lovely little restaurants and curio shops. And Wish you were here is a R30.00 Uber ride away from the Waterfront or Cape Town Central. The staff were all really friendly. I think they are trying to upgrade the place to be what it was when it opened. It certainly has huge potential.
Stayed in October 2023
Reviewed: 21 October 2023
Rajen
South AfricaAfter booking details are not the same as advertised
Location
Stayed in October 2023
Reviewed: 20 October 2023
Stienie
South AfricaAll of it.
Room shower toilet was clean. No kitchen facilities. Only basin.. lock parking but poor..dissapointing.
Stayed in October 2023
Reviewed: 16 October 2023
Yvonne
South AfricaThe room was dirty, the kettle didn't work, the toilet had no seat. One of the Windows was Just a piece of cardboard. They had people working on the roof with no regard for the guests
The location was ok
Stayed in October 2023
Reviewed: 11 October 2023
Sodawe
South AfricaLinen not cleaned , not changed for long stays , no closet , no toilet papers or even brroms, no shower kirtans
Room was spacious
Stayed in October 2023
Reviewed: 13 September 2023
Abigail
South AfricaNo warm water
Stayed in September 2023
Reviewed: 6 September 2023
Candice
South AfricaThe toilet didn't have a seat on it actually has none of the amenities that's mentioned on Booking.com, the rooms was freezing cold and although there is a platform where you can communicate with the hotel ,they actually ignore you flat out , ask for an iron which was suppose to be in the room nothing ,the service is very bad,and they don't ever apologize for all the problems and I mean there is alot but it doesn't get fixed and you can't cancel so you need to stay and take whatever it is you getting .
The location and that is was affordable
Stayed in September 2023
Reviewed: 27 August 2023
Chante
South AfricaThe shower was not clean. The fridge did not work. The TV did not work. The room needs more light.
The room was spacious and the staff was helpful.
Stayed in August 2023
Reviewed: 21 August 2023
Toko
South AfricaThere was was no extra blanket even though it was cold.The TV had no remote control..No mirror and no heater or air conditioner.
The only nice thing here is warm water for shower 🚿
Stayed in August 2023
Reviewed: 17 August 2023
Cai
South AfricaThe staff was useless, couldn't use the tv & was not told about paying R100 extra for a remote to use tv, when extending another day we received no more toilet paper & coffee/ sugar. Room had no microwave and fridge, the communal microwave was filthy & saw rats in the kitchen area and parking area.
The bed was cosy & shower always had hot water.
Stayed in August 2023
Reviewed: 15 August 2023
Binek
PolandAt the beginning I didn't know how to get in, the gate was closed and there was no info that the reception is somewhere else. The lock at the door to the room was broken, fortunately it was fixed few hours later. The last thing I didn't like - there was no place to park car safely, the staff suggested parking on the street, though the area is not the safest one.
Private bathroom and good wi-fi.
Stayed in August 2023
Reviewed: 10 August 2023
Wilson
South AfricaThe was no microwave
The TV remote did not work
Stayed in August 2023
Reviewed: 22 July 2023
Makabekho
South AfricaNothing
No
Stayed in July 2023
Reviewed: 10 July 2023
Nicarlie
South AfricaPlace didn't look like it showed on the pictures. I got a moldy room broken door that couldn't lock roaches that were roaming around at night even got one in the shower which was so disgusting. I won't ever book there again
I just liked the fact that there were hot water and wifi that's all
Stayed in July 2023
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