R 57 Witsieshoek, 9870 Phuthaditjhaba, South Africa
#1 of 11 hotels in Phuthaditjhaba
Guests' ChoiceBased on 572 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
8.7
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2023
Pierre
FranceWe found that reception was not really welcoming and did not give info on the trails. If you don't question them you don't get info. It's a bit disappointing considering that we go there almost exclusively to hike so they should try to help us at best.
The location is perfect to explore the Drakensberg from the sentinel car park which is only 7kms away. Nevertheless you'll need shuttle to access or a 4x4 with off-road driving experience. The lodge is nice and restaurant very good. Waiters and guides are very friendly.
Stayed in May 2023
Reviewed: 3 May 2023
Tim
South AfricaThe accommodation was to our expectation
Excellent mountain retreat with very comfortable rooms and stunning views. Perfect location to start hiking into the beautiful Drakensberg. The Tagula Falls are reachable within a days hike.
Stayed in April 2023
Reviewed: 3 May 2023
Leslie
South AfricaThe rooms are comfortable but need a bit of maintenance.
It's the place for the hikers. Everything is well organized. The restaurant is good, the breakfast with a lot of choices and we can also order for picnics. Many hikes start from the Lodge and we can also book a driver to go to the Tugela falls and get the permits here. The view is beautiful obviously.
Stayed in April 2023
Reviewed: 24 April 2023
Thys
South AfricaThe road to the venue through the township is not all in good condition and clean from debris.
View from venue is breathtaking and the are is secluded.
Stayed in April 2023
Reviewed: 16 April 2023
Jolene
United KingdomNothing
Perfect location for those looking to do the Sentinel Peak hike. You can pay for shuttle service to the start of the hike and they offer packed lunches for your hike. Nice comfortable rooms with everything you need and a restaurant on site to have dinner.
Stayed in April 2023
Reviewed: 13 April 2023
Sion
United Kingdomn/a
stunning location - excellent staff - we were here for the hikes and it was worth every penny - clean room
Stayed in April 2023
Reviewed: 6 April 2023
Mnandie
South AfricaThe floor in our room had stains that need scrubbing.
The mountains, the view, breakfast was wonderful.
Stayed in April 2023
Reviewed: 2 April 2023
Murilo
GermanyBeds were two singles and not a double, for couples sometimes that's a bit annoying.
Amazing location at the foot of the mountains with access to nice little trails and waterfalls!
Stayed in March 2023
Reviewed: 30 March 2023
Susie
South AfricaA wonderful, cozy base for exploring the mountains. staff were friendly and helpful. the rooms were simply but nicely decorated. food was tasty.
Stayed in March 2023
Reviewed: 26 March 2023
Louise
United Kingdomnothing
Fantastic location
Stayed in March 2023
Reviewed: 20 March 2023
Slevin
South AfricaCould use a little “facelift” but very comfortable and clean.
The views are spectacular, the staff beyond helpful and so friendly and the food was great.
Stayed in March 2023
Reviewed: 14 March 2023
Ulli
GermanySmall technical issues like hanging door locks should be repaired.
My second stay there, this time in a chalet. Witsieshoek is always a great experience. Very nice restaurant, good breakfast and very friendly staff. The view as well as the surroundings are amazing.
Stayed in March 2023
Reviewed: 11 March 2023
Antoine
Belgiumtransfer to the chain ladder should be better organized (especially for the way back where we had to wait 1 hour before getting pick up)
great place to hike , especially for the chain ladder hike. food is really good
Stayed in March 2023
Reviewed: 11 March 2023
Serena
IrelandThe bathroom had an awful smell and the bedclothes had quite a few stains on them. Quite expensive for what it was.
Best location for the Tugela Falls hike. They provide a shuttle service to the start of the hike. Nice restaurant.
Stayed in March 2023
Reviewed: 4 March 2023
Pierre
NetherlandsThe location is very convenient for hikes in the area
Stayed in March 2023
Reviewed: 1 March 2023
Kristina
Germanybeds are laid through (you are sleeping in a hole) and no stable wifi in room
location and on-site restaurant
Stayed in February 2023
Reviewed: 26 February 2023
Kristina
Germanybeds were laid through as in you laid in a hole, wifi only in the restaurant/lounge
stunning views and perfect to start your Drakensberg adventure
Stayed in February 2023
Reviewed: 10 February 2023
Saar
NetherlandsCleanliness could be better
Location was great, located near the start of many beautiful hiking trails. Food in the restaurant was good. Beds were comfortable.
Stayed in February 2023
Reviewed: 7 February 2023
Online
South AfricaNumbering/name of the units, the names are too high and we tried opening another room. Thought the key was not working. Other people also tried to enter our room, so that is a problem.
We spent a night, to do the Tugela Falls hike. Everything was awesome.. staff are super friendly.
Stayed in February 2023
Reviewed: 5 February 2023
Eamon
United Kingdomsome of staff weren’t the most helpful, but others were.
if you want to the amphitheatre/chain ladder hike, this is the perfect spot. they also have access to a wealth of shorter, less intense hikes if you want to kill time. The views from the lodges are absolutely spectacular. The food is decent at the restaurant.
Stayed in December 2022
Reviewed: 4 February 2023
Mariette
South AfricaEverything worked for me as it was not my first time back.
Witsieshoek is perfectly situated to see the mountains even on your bed. Majestic!! Absolutely stunning.
Stayed in January 2023
Reviewed: 23 January 2023
Sabeeha
South AfricaThe bathroom
The view
Stayed in December 2022
Reviewed: 21 January 2023
Botsane
South Africawe were provided with a broken kettle
Stayed in December 2022
Reviewed: 7 January 2023
Andrew
AustraliaBottled water is a rip off - bring rather than buy
Good location, friendly staff and nice food
Stayed in January 2023
Reviewed: 2 January 2023
Claraworld
South AfricaThe location of Witsieshoek Mountain Lodge cannot be beaten - it has stunning views. I loved the old-style communal lounge and dining area where one can meet other hikers / travelers. The staff were helpful.
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content