471 Squire Cummings Road, Victoria Falls, Zimbabwe
#20 of 34 hotels in Victoria Falls
Guests' ChoiceBased on 129 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 21 April 2024
Peter
AustraliaI found it a little expensive Had a bad meal at the restaurant
The view is fantastic Comfortable beds
Stayed in April 2024
Reviewed: 19 April 2024
Annette
United KingdomFabulous location, watched elephants , kudu and water buffalo at the watering hole from the pool and bar area. Great breakfast again with a fantastic view.
Stayed in March 2024
Reviewed: 17 April 2024
Jonathan
BelgiumThe staff was very slow in the restaurants and bar
Amazing view, good food & clean
Stayed in April 2024
Reviewed: 12 April 2024
Kate
United KingdomRooms are small for the amount of money you pay but I figure it's the location.
Pool was fabulous. Breakfast good. Room comfortable. Nice shower. Good views.
Stayed in April 2024
Reviewed: 10 April 2024
Darelle
AustraliaNothing
The whole property was amazing especially our room and the waterhole
Stayed in April 2024
Reviewed: 9 April 2024
Hartnett
United KingdomThe pool and bar area can get a little overcrowded and noisy. Also some of the bar staff (not all - just a few) have attitudes - not nice and unusual as most of the people are so warm and friendly!
This is a fabulous hotel. Great staff, nice rooms, amazing views of the waterhole with so much game visiting. A very big thank you to Darlington, his service and attitude in sorting out a problem with our room was very professional and so patient, worked overtime for 2 hours sorting out the issue and never mentioned it. His service continued throughout our stay. He is a huge credit to the hotel. Also a mention to Victoria on reception she also stood out. A shout out to Parrot as well, very professional and helpful! The Spa is a real treat. From the second you arrive. Truly tranquil with amazing staff who do their best to ensure you have an amazing experience and treatments. The pool is also good, nice and quiet and they serve a nice light and healthy lunch.
Stayed in March 2024
Reviewed: 9 April 2024
Ian
United KingdomService was a little slow in the bar and room service missed top-up of the mini bar and the tea and coffee.
Great location, with a view of the waterhole, attracting game. Room was a good size and the bathroom was modified (good shower). Staff had good local knowledge. Restaurant was good, with a good menu. Breakfast was good, with a good selection of hot and cold food.
Stayed in April 2024
Reviewed: 28 March 2024
Benjamin
United KingdomNothing all fantastic
Truly fantastic will come back!!
Stayed in February 2024
Reviewed: 23 March 2024
Julie
CanadaNothing!
Everything! Amazing location, impressive architecture, friendly and efficient staff, excellent food, beautiful rooms, I could not have hoped for more!
Stayed in March 2024
Reviewed: 18 March 2024
Sonja
CanadaPlease have change available, wanted to tip more but only had a $100 bill, and neither the front desk or gift shop could really help.
I wish my room had a bathtub. That was really the only complaint. The room was advertised as "watering hole view" but it was really off to the side (room 46). Amazing though, I only stayed one night. I woke up to see the sunrise and saw families of pumbas, monkeys, etc. Magical!!!
Stayed in March 2024
Reviewed: 13 March 2024
Didier
Franceendroit typique
Stayed in March 2024
Reviewed: 11 March 2024
Jessica
MozambiqueNA
Very beautiful and comfortable accommodation. Great staff, always happy to help. Good value for money. Highly recommend
Stayed in March 2024
Reviewed: 11 March 2024
Lizmari
South AfricaThe light meals served in the Buffalo Bar were disappointing. (Fritto misto very dry, over fried, and tasteless.) (Five chicken wings @ $15 quite expensive.)
The regular shuttle service to town is very useful and eliminates the need for a rental car. The rooms are beautifully decorated, clean and one of the best showers I've had! Breakfast is great, a variety of fruit, pastries and hot dishes to satisfy anyone.
Stayed in March 2024
Reviewed: 23 February 2024
Debora
United StatesIt was unbelievably hot. We couldn’t increase the air conditioning and sleeping under the mosquito netting at night was sweltering.
The setting and decor are beautiful. We so enjoyed having a cocktail and watching the animals at the watering hole
Stayed in February 2024
Reviewed: 14 February 2024
Hao
TaiwanThe A/C on the upper deck is to hot
The view is perfect
Stayed in February 2024
Reviewed: 12 February 2024
Maria
United KingdomAll the staff were a joy, polite and attentive. The tours booked by the lodge were perfect and value for money. Highly recommended booking the tours with them. The setting of the Lodge is spectacular. On arrival there was a family of elephants at the water hole. Amazing.
Stayed in February 2024
Reviewed: 28 January 2024
Ying
Australiathe room was spacious, modern design. offered complimentary drinks, laundry services and had daily vulture feeding which was amazing to watch. even has complimentary shuttle service to vic falls
Stayed in January 2024
Reviewed: 5 January 2024
Emily
United KingdomThere was nothing to dislike .
The unique style of the hotel with thatched roofing.
Stayed in December 2023
Reviewed: 1 January 2024
Christiana
United StatesOverprice items. Everything at the lodge was overly expensive. The food at the lodge was not great
The property was really nice, I like the mosquitoes net and the AC unit as it was really hot. The property strive to give you an authentic African experience with a bit of luxury
Stayed in December 2023
Reviewed: 28 December 2023
Gray
United KingdomExcellent. The best
Stayed in December 2023
Reviewed: 21 December 2023
Maria
GermanyNothing
Very friendly and helpful staff, good breakfast, good quality of everything
Stayed in December 2023
Reviewed: 21 December 2023
Giusva
Switzerlandfood menu for dinner has not a big choise, if you want to dinner a little bit later, (exemple at 21.00) the staff at restaurant is... not so happy, the room is a little bit small
position on the waterhole, hall, swimming pool, garden and parking, staff at reception and at the activities, free transport service during day time
Stayed in December 2023
Reviewed: 19 December 2023
Corey
United Arab EmiratesFor the price I would expect a free shuttle to the airport and pickup
Stayed in December 2023
Reviewed: 15 December 2023
Semcgown
United KingdomThe only issue was the bath plug was a slow empty so we had to keep refilling - but it was a lovely bath it didn't bother us!
We had the best experience - we had a suite and the facilities were excellent, the bed was massive and very comfortable! The shower was amazing, the bath was huge and my daughter loved it and the extras like a loofah and bath salts were a great touch The view of the waterhole was incredible, the wifi was great The mosquito net around the bed is actually one of the best we have ever experienced, in terms of accessibility getting in and out of bed without getting tangled and keeping the bugs out. The staff were incredible, esp booking the activities of the bungee jump and zip line, the restaurant and bar staff went above and beyond, special mention to Phillip who was excellent interacting with our 2 year old. We will definitely come back and stay!
Stayed in December 2023
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