471 Squire Cummings Road, Victoria Falls, Zimbabwe
#21 of 40 hotels in Victoria Falls
Guests' ChoiceBased on 144 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 6 February 2022
Marinos
South AfricaN/A
Very African Feel, Great View of the Reserve, Safe and Well located near the Falls
Stayed in November 2021
Reviewed: 3 June 2024
Bridget
Zimbabweit could use an upgrade
great
Stayed in May 2024
Reviewed: 4 May 2024
Andreas
Switzerland- Unfriendly staff. According to our Booking.com reservation, checkout time was 11.00 am. The hotel staff insisted on 10.00 am, and only „generously allowed“ us to stay until 11.00 after we insisted on our customer rights. At 10.40 am we got a phone call that we should clear the room immediately in the rudest possible tone. I have nowhere else ever been treated like that. - Extremely slow waiting staff. Getting a simple cup of tea took twenty minutes at breakfast, and a simple omelette took three reminders and 30 minutes. And it was not even busy in the breakfast room. - Rooms not clean. Dirty bathroom in particular, gross …
The area and the views are exceptional. The rest is not.
Stayed in May 2024
Reviewed: 13 April 2024
Brent
South AfricaVery expensive. No bath.
Great location and great breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Noriko
Japaneven after 2pm, the room had cleaning staff and we were not able to enter the room.
Stayed in April 2024
Reviewed: 27 February 2024
Richard
United StatesPoor wifi and broken AC in the room.
Great location near the watering hole, a bit far from town but there is a free shuttle. Breakfast was great and the grounds were well kept.
Stayed in February 2024
Reviewed: 13 February 2024
Stanley
United KingdomThe restaurant was definitely overrated. Dinner was very average
Overlooked a watering hole where we were fortunate enough to see elephants
Stayed in February 2024
Reviewed: 13 December 2023
Devin
United StatesBugs everywhere. No TV. Wifi was terrible!
Staff
Stayed in December 2023
Reviewed: 12 October 2023
Helen
South AfricaThe breakfast The selection The service The variety. No cheese with the cold meat buffet. No variety with the cold meat. Just small wedges cut out of a piece of cold meat and all the same meat. Very disappointing The night before's left overs rehashed for breakfast The meal I ordered off the a la carte menu never arrived I paid R5500 pppn to stay and I thought the value would come with the breakfast. Very disappointing The pool was small and too crowded to be able to use it
The accomodation was clean, the room was wonderful. The aircon worked well and all night The view of the veldt and animals from my room was stunning The reception staff were very helpful and cheerful.
Stayed in October 2023
Reviewed: 4 October 2023
Debbie
AustraliaThe pillows were dreadful
Stayed in September 2023
Reviewed: 28 June 2023
Chris
United KingdomThe frequency that menu items were 'Out of Stock' Lunch and Evening meal Lack of action at the Waterhole - only a few monkeys
The Boma Dance and Drum Show Bathroom facilities - bath and shower Breakfast selection and service Friendly reception staff Little else
Stayed in June 2023
Reviewed: 29 May 2023
Tricia
United KingdomThe food was not great. Eat elsewhere if you can. Breakfast was chaotic in the morning. The lamps in my room didn't work, which meant I had to have the main light on, or darkness.
The view over the waterhole from the bar / pool was amazing. Elephants came each afternoon to drink. I had baboons on my balcony. Wart hogs by my door. You are really among the wildlife, which is such a treat. The Spa is also very much worth a visit. So tranquil.
Stayed in May 2023
Reviewed: 14 November 2022
Anne
Irelandwe were given different accommodation to what we booked and extremely overpriced for what you got. A 4 star experience for a 5 star price also food menu could be improved
liked the view of the waterhole
Stayed in November 2022
Reviewed: 1 September 2022
Kamal
IndiaNeeds better upkeep. Restaurant staff not trained enough. Food came cold and after several reminders. Housekeeping not upto required standard.
V. helpful reception staff and good location.
Stayed in August 2022
Reviewed: 29 August 2022
Carlo
South AfricaFood was disappointing and a letdown. Breakfast was below average for the price. Extremely expensive
Staff were friendly and helpful. Beautiful view of the watering hole. Pool side was great
Stayed in August 2022
Reviewed: 29 March 2022
Kathia
HaitiThe pool was too small.
The view from the bedroom and the dinning was amazing.
Stayed in March 2022
Reviewed: 4 June 2024
Jonathan
MalaysiaThere are no comments available for this review
Stayed in June 2024
Reviewed: 18 May 2024
Neil
South AfricaThere are no comments available for this review
Stayed in May 2024
Reviewed: 4 May 2024
Rakotomamonjy
BotswanaThere are no comments available for this review
Stayed in May 2024
Reviewed: 3 May 2024
Larry
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 May 2024
Heather
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 12 April 2024
Ann
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 March 2024
Anthony
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Shane
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Ritesh
AustraliaThere are no comments available for this review
Stayed in December 2023
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