everything was okay, I didnt dislike anything

was good cause it was close to the metro station

Stayed in May 2024

Convenient location

Stayed in April 2024

Everything was fine.

The apartment was nice and big. And the balcony was spacious.

Stayed in May 2024

It’s so old. Everything smelled like smoke, the shower head needs descaling as there was water going everywhere. Disappointed with the quality of the building but cleaning was good and central location was perfect

The apartment I rented was very spacious and location was amazing.

Stayed in April 2024

The swimming pool and the gym in other building

Everything

Stayed in May 2024

staff internal communication

location

Stayed in May 2024

Nothing

Good to stay with family

Stayed in May 2024

Rooms need maintenance and upgrades specially bathrooms

Location

Stayed in April 2024

Quite old and needs refreshment. Room and balcony needs a proper, deep cleaning. Impossible to open windows because of constant noize coming from the main road.

The room size was great. Two toilets, big kitchen, washing machine, nice pool, huge balcony.

Stayed in April 2024

Location is good ,supermarkrt pharmacy nearby

Stayed in April 2024

staff should memorizr their clients as I was stopped each time at the reception to check if I'm registered as a guest, although I stayed there for 1 week. In addition, late checkout is normally given for more than 1 or 2 hours.

Overall very good experience

Stayed in April 2024

Not clean

Staff

Stayed in April 2024

nothing special

the location is good, the staff are incredible I enjoyed my stay and I will probably book there next time

Stayed in April 2024

Pool too small - traffic noise a little disturbing

Spacious and nice housekeeping staff staff

Stayed in March 2024

no breakfast offer for VIP Genious level 3.

location was good near Metro station. many super store and hotel around the place. some good coffee shops are on walking distance of 5 to 7 minutes.

Stayed in April 2024

I found that breakfast price was too high for the food we get. We paid like 75aed per person, and it doesn't include many things or fresh pastry. Although I understand that this is "All you can eat", I'd prefer to have something more on-demand, instead of paying for a buffet.

The apartment is huge, as well as the balcony. Staff is great - friendly and helpful. I loved the dinner, chef is very good, he prepared some good biryani for me :) I know there are pizzas etc but due to the storm, the restaurant was a bit limited, but in our experience, it was good. Room service is also excellent.

Stayed in April 2024

Equipment in kitchen, smell in kitchen

Big space in aparmant, lokation, nice view, valet parking free

Stayed in April 2024

The personal at the front desk. They left us a bitter taste during hard times, especially for tourists trapped in Dubai amidst cancelled flights due to the bad floods. No communication at all when we had questions through Booking. After checking out and canceling the room within the time frame, suddenly messages came from the hotel saying that the cancellation didn’t happen, although it was canceled 2 days a prior. Somehow a feeling of scamming… Fortunately Booking cleared the issue.

Reflecting on our stay at City Premiere Hotel Dubai, we found ourselves torn between the impressive facilities and the disappointing customer service experience. Despite the spacious and well-equipped apartments, our personal encounter with the reception left much to be desired. The mishap of not finding our booking confirmation, coupled with the unwarranted message regarding payment, created unnecessary stress during an already challenging time. The heavy rains in Dubai compounded the issue, leaving us without a room and forcing us to sleep in the lobby, because we already checked out, until we were able to secure alternative accommodation due to two canceled flights. The second accommodation in the hotel was more expensive than before. Definitely the apartment was bigger but the price was too high in comparison to the day before the rains. While the location near Business Bay metro station and the convenience of a nearby supermarket were notable highlights, the sudden price hike for a new booking dampened the overall experience. Despite these setbacks, we can’t deny the potential of City Premiere Hotel Dubai, which, with optimized professionalism at the reception desk, could easily earn a higher rating. We would consider returning for the excellent facilities and location, but only if management takes steps to improve customer treatment. For the hotel itself, we’d give it a solid 8-9/ 10, but with room for improvement in customer service.

Stayed in April 2024

The breakfast buffet is not bad. The attitude of the staff in the restaurant was a little rude.

We liked the location and spacious rooms

Stayed in April 2024

They need to upgrade their outlets to adapt to USB cables.

Was stuck in Dubai for a three days during the tornado. The hotel was great letting us book everyday for a day as our flight was being cancelled. We appreciate that from them. The hotel is very clean, staff is great and minutes away from downtown.

Stayed in April 2024

They need to upgrade some of the outlets to adapt to a USB cable

Clean and staff was great

Stayed in April 2024

A bit pricey the time we stayed and they should’ve included breakfast. They need to upgrade some of the outlets for USB cables.

Property is clean and the staff was great.

Stayed in April 2024

In the kitchen, there was no salt, pepper or oil to cook. Balcony was not clean. Some sign of wear and tear in the bathroom and kitchen.

Apartment was specious, with balcony to main road. 2 toilets were really nice. beds were comfy. 24hr super market, pharmacy and metro are very near by.

Stayed in March 2024

No dishwasher in the room and the staff cleaned the used plates and glasses with water only. The ironing tools were very outdated. The water pressure was weak epically in shatafa ,

Location Facilities near the location like supermarket , pharmacy, metro and laundry shop

Stayed in April 2024