Kuwait Street, Bur Dubai, Dubai, United Arab Emirates
#237 of 717 hotels in Dubai
Guests' ChoiceBased on 3744 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 22 May 2024
Putu
United Arab EmiratesThe service of room service.. it will be great if they can knock the door nicely and have more selection of food
The room is big and nice and comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Edward
United Kingdombathroom.
The bedroom was large and also had a nice seating area. The bathroom let things down,the sink plug did not fit and let the water out so you had to keep the taps runnong to wash or shave. Taps on bidet turned completly round so could not use it. The reception manager was very good and would get problems solved. Location for us was good,ten mins walk to metro station so you could travel about cheaply and there were always staff there to help.
Stayed in May 2024
Reviewed: 19 May 2024
Asif
Pakistanthanks to Mr.Hanif
Stayed in May 2024
Reviewed: 19 May 2024
Clyde
United Arab EmiratesN/A
It was a very clean room, spacious with an amazing view. All the facilities were readily available 😃 The staff were very pleasant and inviting too!
Stayed in May 2024
Reviewed: 19 May 2024
Pulkit
IndiaIndian breakfast service is not good and preperation also can be significantly better. Tea is pathetic. That is why I gave 8 nor 10.
Stayed in May 2024
Reviewed: 18 May 2024
Shahrukh
PakistanNothing
It was in a nice location and convenient to visit all attractions
Stayed in May 2024
Reviewed: 18 May 2024
Asif
PakistanHouse Keeping phone extension is unattended all the times u need to call reception..
Breakfast is average. Location is OK. Walking distance for ADCB Metro.Hotel is full of vibrant activities.
Stayed in May 2024
Reviewed: 10 May 2024
Merve
Turkey- the rooms and accomidations were old and it's more like a 3-star hotel overall - hair dryer wasn't working - the pool was heated but the sunbeds and sunshades were old and the pool area didn't seem that clean and inviting - towels in the room and the pool area had stains all over them - not that close to the city centre
- staff was really kind - market was near - bed was comfortable - breakfast variety was good
Stayed in May 2024
Reviewed: 4 May 2024
Andrei
RomaniaNot the best position
Friendly helpfull staff Absolutely delicious indian restaurant!
Stayed in April 2024
Reviewed: 4 May 2024
Blythe
ItalyA little bit far from the metro station
Good restaurant, very kind staff
Stayed in May 2024
Reviewed: 29 April 2024
Leslie
AustraliaThe hotel was dated and the room was smaller than expected and rather run down furniture with stained drapes.
Comfortable room with a good variety for breakfast. The location was within walking distance of metro station and Dubai creek. The staff were helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United KingdomHotel is a bit dated. Built before portable electronics. Had to unplug light or TV to use laptop and charge phone. Some old style sockets, but no USB points..
Very large suite at no extra cost. Friendly staff. Generally luxurious hotel. Location good for me,
Stayed in April 2024
Reviewed: 27 April 2024
Julie
United Arab EmiratesNeat
Its clean staff are very hospitable andnear to all
Stayed in March 2024
Reviewed: 26 April 2024
Walter
AustraliaSpecial Thank you to Mr Rey for his kind help
Stayed in April 2024
Reviewed: 23 April 2024
Mimi
United StatesThe bathroom needs updated and it’s not very clean.
The hotel staff are very nice and helpful. The room is clean and the bed is very comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Karrar
IraqThe location is near metro station , the staff is very kind and lovely . Room is very clean and all accommodations are available to make your journey and staying very awesome.
Stayed in April 2024
Reviewed: 20 April 2024
Craig
United KingdomGeneral area was a little run down hotel was great tho
Friendly good good nice room
Stayed in April 2024
Reviewed: 18 April 2024
Ravindra
ItalyThe hotel location is good.
Stayed in March 2024
Reviewed: 16 April 2024
Rafael
BrazilThe coffee on the breakfast was very hard to get... they have a machine that makes 1 coffee per minute. Sometimes, it was 10 minutes on the queue to get one cup! I also needed to wash some clothes but to wash it it cost around $7 per t-shirt... ridiculous!!! I had to do it in the laundry inside the market beside the hotel... it was around $1 per piece!
The hotel was beautiful, quite outdated, but still very nice. The breakfast and the dinner was amazing, the room was comfortable and the staff was really helpful!!!
Stayed in April 2024
Reviewed: 16 April 2024
Alpa
United Arab EmiratesEvery thing
Every thing
Stayed in April 2024
Reviewed: 15 April 2024
Donna
AustraliaThe staff were very helpful, Faisal was exceptional. He went out of his way to explain how to get to local attractions. He arranged a shuttle bus for us to the airport & then when we missed it, got us a taxi. Nothing was too much trouble for him. Will definitely go back.
Stayed in April 2024
Reviewed: 15 April 2024
Lawrence
CameroonI didn't like the fact that breakfast wasn't included in my charges
Stafs were welcoming and supportive The facilities were good
Stayed in April 2024
Reviewed: 13 April 2024
Тютюнник
UkraineOld carpet and furniture. Conditions not good and window doesn't open. Safe box doesn't worked like jacuzzi
Good service and personal, chip taxi
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United Arab EmiratesJacuzzi not working 😢
Location, cleanliness, helpful and professional staff
Stayed in April 2024
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