King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Umm Suqeim, Dubai, United Arab Emirates
#73 of 717 hotels in Dubai
Guests' ChoiceBased on 642 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 July 2023
Ahmed
United Arab EmiratesThe only issue I had was the lack of shataf in the bathrooms.
I loved the room and breakfast and the staff were truly above excellent.
Stayed in July 2023
Reviewed: 23 July 2023
Ahmed
Saudi ArabiaBeach, pools and facilities
Beach was great Breakfast was delicious
Stayed in July 2023
Reviewed: 22 July 2023
Umer
United KingdomLove this resort which is why we keep coming back every year
Stayed in July 2023
Reviewed: 21 July 2023
Mishari
KuwaitThe water sports activities on the beach like jetski’s are over priced!
Amazing hotel and well maintained! The breakfast is one of the best ever! A huge thank you for the duty mangers Yana and Mohammad! They are wonderful and professional! A big thank you for the club car stationed guy at the hotel and to house keeping Baroun who is always smiling and attentive! Will be back again for sure!
Stayed in July 2023
Reviewed: 21 July 2023
Mustafa
United KingdomRooms are lovely, really nicely decorated. Buggy ride to water park very convenient. One of the nicest hotels I've stayed in.
Stayed in July 2023
Reviewed: 19 July 2023
Dalal
United Arab EmiratesNothing
The place is amazing, the bed is so comfortable, the service is also excellent.
Stayed in July 2023
Reviewed: 18 July 2023
Stephanie
SwitzerlandThe bathroom lighting could be better.
Very nice resort, above expectations. We ended up having two rooms with sea view despite booking garden view. Helpful staff, great gym, very efficient buggy service. The Jumeirah complex comprises 4 hotels (or more) that are interconnected. There are plenty of exquisite restaurants and everything can be reached on foot (maybe not in summer, because is the heat).
Stayed in July 2023
Reviewed: 14 July 2023
T
KuwaitSome stuff need more to know how to be more flexible the check in staff
The manager she is morning shift amazing I face many issue and details for check in but I informed the manager she really deal immediately and upgrade me and let me check in she is amazing
Stayed in July 2023
Reviewed: 13 July 2023
Trity
United KingdomUnfortunately, they banned access to the beach and outdoor swimming pool after 7 pm. for kids. Actually, kids weren't able to get swimming before 5.30 pm , because of sun and hot weather .
Lovely swimming pool, unlimited access to water park, nice beach,
Stayed in July 2023
Reviewed: 13 July 2023
Elie
United Arab Emiratesexperience was amazing, nothing can be better than what the hotel staff has offered
Room, Restaurants, pool, water park
Stayed in July 2023
Reviewed: 12 July 2023
Susan
AustraliaQuite a few facilities shut off Not well explained
The look of it ( like a village , the waterways )
Stayed in July 2023
Reviewed: 11 July 2023
Xsa1amix
United Arab EmiratesEverything and stuff helpful Thanks amira at reception
Stayed in July 2023
Reviewed: 10 July 2023
Rana
United Arab Emiratesvery nice place and family friendly , the stuff are so professional and helpful . the place is suitable for families with kids . I enjoyed our getaway vacation , and definitely will visit this place again .
Stayed in July 2023
Reviewed: 3 July 2023
Bander
Saudi ArabiaThe drinking water in the room.
The bed
Stayed in July 2023
Reviewed: 2 July 2023
Umair
United Arab EmiratesEverything excellent
Stayed in July 2023
Reviewed: 2 July 2023
Lee
United KingdomWe waited a long time to check in so I would say more staff needed at peak times for checking in.
We love this complex. All the staff are amazing, always attentive, making the trip feel very special. The rooms are great, we really enjoyed our visit.
Stayed in July 2023
Reviewed: 29 June 2023
Razan
United Arab EmiratesFood very expensive. The rooms far from elevator,swimming pool small,checking in was not satisfied at all.and the bathroom there was no hose pipe.
Pillows
Stayed in June 2023
Reviewed: 27 June 2023
Hanif
United KingdomRoom location
Breakfast
Stayed in June 2023
Reviewed: 26 June 2023
Erik
RussiaService, food, welcoming of staff, entertainment, facilities. quality of rooms and amenities
Stayed in June 2023
Reviewed: 26 June 2023
Talatbek
KyrgyzstanThe view from my room
Comfort of the room
Stayed in June 2023
Reviewed: 25 June 2023
Tarek
United Arab EmiratesNothing.
One of the best Resorts you can ever visit having the option to use 4 other hotel facilities from beach's to pools . Everything is planned excellent from check in to check out . One of the places I did not want to leave ..
Stayed in June 2023
Reviewed: 25 June 2023
M
KuwaitSurprised by breakfast bill that had my name and room number with a different signature. The staff handled the situation well, but such incident must be carefully looked after.
The location is amazing, just a few minutes walk from Madinat Jumeirah. The facilities are excellent and the room is spacious. The beach is by far my favorite in Dubai, it was big and very clean.
Stayed in June 2023
Reviewed: 25 June 2023
Diana
United Arab EmiratesFrom arrival to departure everything was perfect. I really felt the attention to detail everywhere, from welcome drink to gesture of chocolates, dates and fruits in the room, to attentive service by housekeeping, water served in cooling bags in the pool and beach area, and and and… I booked Mina A’Salam to relax after busy time at work and it served the purpose very well. Breakfast choice is exceptionally good!
Stayed in June 2023
Reviewed: 23 June 2023
Shiela
United Arab EmiratesAmazing! All the staff are great. I will definitely gonna come back
Stayed in June 2023
Reviewed: 20 June 2023
Tariq
United Arab Emirateseverything
great In everything
Stayed in June 2023
Ostuni, Italy
Rakek, Slovenia
San Andrés, Spain
Oostkapelle, Netherlands
Bad Hofgastein, Austria
Funchal, Portugal
Siem Reap, Cambodia
Minsk, Belarus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content