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  5. Reviews of JA The Resort - JA Palm Tree Court

Reviews of JA The Resort - JA Palm Tree Court 5 stars

Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates

#151 of 717 hotels in Dubai

Guests' Choice

Review score

Based on 1178 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 3 nights

    It is remote - some 15-20 km from Dubai, and no public transport. even to the last metro station, it would be a medium taxi ride. The beach is not particularly enticing.

    It is a beautiful big estate (a big park including the beach) and many things for kids with great big airy rooms and big balconies. My kids loved the splash pool.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Garden Terrace Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Slow response for buggy, we waited 30 min for a pickup from Sports cafe to return to our hotel.

    Great facilities, clean, comfy. This is a great place to spend a relaxed weekend with family.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great resort with very good facilities
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    The staff were not trained well. They couldn’t handle complexity

    The facilities

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Everything was amazing
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Some restaurant are far away we had to take a bus to go there

    Everything is close the pools the stuff very professional

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    All was perfect

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    I’m t was lovely and the staff was amazing
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Sea View Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 2 nights

    Only filtered water in the room as complementary. Otherwise, water bottles are sold at significant premium in a hot-weather country where all need to drink lots of water all the time.

    Hotel facilities with many entertainment options for the whole family. The room is spacious with large teracce and great view.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Very good ambiance
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Facilities

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Check in was slow The valet employees couldn't handle the amount of vehicles arrived at that time.

    Landscape, activities breakfast

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Garden Terrace Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beach is not great. Lots of plastic and dredged up strange things on the sand like shards of plastic and screws. Restaurants all serve similar versions of the same dishes.

    Kids LOVED the pools, the splash pad, rooms are huge in the Palm garden rooms and the resort feel is great for quick getaway.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Everything was good
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything it was good and room nice

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    relaxing
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    -

    the nature and the food also Men who drive Gulf Cars are very kind and happier. i will come to visit again

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Highly recommend and will go again
    • Leisure trip
    • Family with young children
    • Beachfront Residence One Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The f&B outlets could be better. Although there is a buggy for intra property which adds to the variety it doesn’t always suit families

    Exceeded our expectations really. Super friendly staff and they rooms were perfect for our family!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Dxb largest Hotel
    • Leisure trip
    • Family with young children
    • Sea View Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 2 nights
    • Submitted via mobile

    It was crowded from the companies who booked the outdoors areas for their employees for annual meetings as I saw in the white board. But honestly, this is not a negative point , this shown the hotel is ( on demand ) .

    Location the best , staff the most helpful, kids facilities are awesome. If I'm not wrong this the largest hotel ( area ) in Dubai , also has many swimming pools which I haven't seen such number! Special thanks to all staff in the ( breakfast time ) also to Madonna in the front desk and last to Asanti , golf car . Thank you

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Garden Terrace Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    A special mention to the chef that accommodated the needs for our daughter with food allergies.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Fab
    • Leisure trip
    • People with friends
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    The wellness pool was full of screaming children Need a adults only pool

    Everything was fantastic

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    We definitely loved the hotel and the surroundings, probably will be our favourite resort in Dubai.
    • Leisure trip
    • Couple
    • Premium Garden Terrace Junior Suite
    • Stayed 2 nights

    Peacocks are naturally beautiful, but we can not say the same thing for their sound. An application for the hotel with menus of restaurants would be good to have. Minigolf requires better care.

    Our room was Premium Garden Terrace Junior Suite and we loved having direct access to perfectly landscaped gardens. Room was huge with 2 TV's, and a great bathroom. If I am not wrong, there were 25 restaurants to choose from. Buffet breakfast was rich enough for everyone's different taste. Many different attractions available to keep you busy, but we liked mini golf especially.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Sea View Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 2 nights
    • Submitted via mobile

    I was really bothered with the bugs issue, I understand that the place is in middle of natural greenery and running water but there has to be measure to insolate the rooms to avoid bugs from coming in or reduce them, it was one kind like pill bug coming from sewers and corners behind the bed, and a lot of mosquitos also but the staff gave us the wall plug to repel them

    I loved everything about it, I've been coming to this place for over 10 years and I have to say the enhancement was dramatic, they created tamr and its facilities and the food quality is better and more variety of entertainment and the service was excellent by the staff at the check-in desk and the team were exceptionally understanding of my medical condition and therefore were very accommodating to my condition and were able to grant us what we had requested. Furthermore the beach cleanliness went up to excellent state, would recommend to stay in the palm tree court and try tamr with your family and friends. Peacocks were so cute!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Garden Terrace Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Beautiful space, staff and overall energy. The rooms are beautiful the peacocks roaming around just add a sense of magic all around. Would definitely book again next time and a huge thank you to the amazing staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    It was an nice vacation with the kids, they have enjoyed alot!!
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing ☺️

    Everything, big rooms, many pool, water park, serving, shuttles everywhere to service, small cute zoo nice for kids, a huge beach and always clean water, variety of food and restaurants.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Garden Terrace Junior Suite
    • Stayed 2 nights

    Staff were fantastic, travelled with 12 month twins and the staff made it so smooth for us

    Stayed in March 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Beachfront Terrace Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access
    • Stayed 1 night
    • Submitted via mobile

    Lovely resort and the facilities

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great hotel for sports lovers
    • Leisure trip
    • Family with young children
    • Garden View Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The beach, you couldn’t really swim in the sea because of the sea urchins and also very shallow, the pool was so full of children and all the sun loungers taken

    Lush gardens, loads of activities, good restaurants

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    A place that must visit
    • Leisure trip
    • Family with young children
    • Premium Garden Terrace Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Lunch buffet . exempt the roasted lamb leg ( as it was super ). behaviour of some F&B Staff. Actually i dont blam them . as they did not take enough training I guess . or they work hardly and looks tierd

    I like the breakfast buffet . Splash water park . Swimming pool . Aqua Gym with Coach Mousa . The peacooks . location of the room . amenities

    Stayed in April 2024

Showing 1 – 25

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