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Reviews of 1828 Smart Hotel Boutique 4 stars

Fray J.S.M De Oro 1828, Palermo, 1414 Buenos Aires, Argentina

#86 of 414 hotels in Buenos Aires

Guests' Choice

Review score

Based on 80 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Sleek boutique hotel near shopping, sights, and very affordable dining. Staff was extremely helpful and accommodating.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Unexpected comfort and elegance in a place that you might not recognize as a hotel from the street.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    The lower priced rooms are slightly cozy, but this was not that noticeable and they were very comfortable.

    The location was in a good part of Palermo for easy access to the hot spots. The breakfast was excellent. The staff helpful, and most importantly, the beds were extremely comfortable and the rooms quiet and peaceful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great hotel for a weekend in BA
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Everything is extra - some of the water for the room, bubbly with your breakfast, happy hour drinks. It was suggested initially that these were complimentary, so it was a bit of a surprise when we checked out. The amounts were small but still there - make sure you check

    Great location in Palermo, walking distance to everything in the area. The rooms were comfortable great shower and bed. Nice ambiance and good breakfast

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    A good experience spoiled a little by the hike in the room rate
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    When "paying at property" the price had gone up by around 23% from when I booked a year earlier apparently due to the exchange rates and it appears this is not uncommon. It would have been more if had not got a good exchange rate on my Wise card. Nice hotel but overpriced. Sorry but I felt cheated.

    Breakfast was very good and service impeccable. Staff were very helpful and friendly and the room very clean.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Very pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the actual street it was on. I found it a little dark but the location was great.

    Very clean, elegant decor, wonderful staff , excellent breakfast, breakfast time and checkout time.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    You Get What You Pay For
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Breakfast could be better, pastries were not that fresh, although fruits were tasty. The swimming pool is outdoor with a lot of vegetation around, so you could see a lot of dirt and leaves on the furniture, also ants on it which was a little bit unpleasant given that my friend has allergies so we could not enjoy the pool.

    The room was great, very comfy and clean! Hotel has a small number of rooms, so it is very quite and relaxing! Location was great, next to the top restaurants in Palermo, we felt very safe in the neighborhood and in the hotel.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The elevator is so slow!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights

    ONLY NEGATIVE WAS OUTSIDE BATH TUB NOT AS APPEALING AS WEB SITE PICS AND DEFINETLY NOY CLEAN

    We loved this hotel . STAFF WERE AMAZING SUITE WAS ABSOLUTELY WONDERFUL LOCATION WAS GREAT AS WELL

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Excellent spot to spend a night in BA
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator a bit slow.

    Location - right within a Stone’s throw from cafes and restaurants. Our suite had problems so they accommodated us in a double room qhich was Smaller but comfy. Gave me a discount for the inconvenience. Nice bed and nice to have a complimentary 5 oclock tea with cookies and a free drink. Breakfast was ok with hot dishes to order for free.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Fun Stay at Charming Hotel in a great Neighborhood
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The elevator is slow, this is a minor gripe, and the stairs are easily accessed. The front desk guys all speak good English, but for the rest of the staff you'll need your Google translate App handy. Mosquitos in Buenos Aires are numerous and vicious. Bring a strong repellant.

    1828 is a small well run hotel. The guys at the front desk; Horacio, Juan Pablo, Nicholas, were all very helpful and attentive. The restaurant service staff were great, the food selections were enjoyable. My wife an I really enjoyed staying there. The room was on the small side, but was very clean and well designed. The bed was superb. Our room overlooked the pool and dining area in the rear courtyard and was very quiet. The 1828 is in Paloma Soho which is a great neighborhood for restaurants, bars and shopping. Although priced higher than larger commercial hotels, the location and focus on customer service are worth the price.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was tiny. Small sink and shower.

    Nice decore. I like the room service. Though it was just one night. The gate was interesting; unlike other hotels, you ring the bell for them to open. It feels like residential building more than a typical hotel.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Lovely stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were attentive and the accommodations were comfortable

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Rather expensive for what you get.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    The breakfast is substandard, no fresh squeezed orange juice, no natural croissant, green tea latte on the menu costs extra, very few selection of hams and cheese. Not a good selection of fruits. Only a small bottle of water a day , no water cooker, but there is a common water dispenser. Room is on the darker side, window is. It transparent.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Overall a very nice experience
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    Staff was so nice and helpful, the room was clean and comfortable, breakfast was good and loved being so close to so many restaurants, bars and shopping. A little far from tourist attractions, but Ubers were easy to get and quite inexpensive.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was excellent

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Very nice small hotel, in a great location and excellent staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    We didn't have any issues, and absolutely no complaints.

    The staff was so friendly and helpful. The rooms are a nice size and very clean. The breakfast was very nice and the hours it was available was amazing (from 7:00am to noon). My husband and I traveled with our adult children, and we really loved being in the Palmero area. There are so many restaurants, bars and shops near the hotel.

    Stayed in November 2023

  • Reviewed: 29 August 2023

    9.0
    Clean, safe, comfy place to stay close to all the best restaurants and clubs in town.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    There was nobody to help us carry our luggage up. I liked everything.

    This is a nice stay, it was close to almost all the restaurants we went and bars/clubs. It isn't close to the touristic places, tho but uber is cheap so there was no problem.

    Stayed in August 2023

  • Reviewed: 28 May 2023

    8.0
    Nice boutique hotel in a good area of Buenos Aires
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Guy on the front desk was rude and unhelpful.

    Nice room and hotel decor

    Stayed in May 2023

  • Reviewed: 28 May 2023

    10
    great boutique hotel in good location in Palermo.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Great boutique hotel in Palermo easy walking distance to shops and restaurants. very friendly staff lovely extras like free bbq on a Sunday and nice petit fours delivered to your room each day, the best breakfast of our whole trip.

    Stayed in May 2023

  • Reviewed: 16 January 2023

    10
    Good location, great place and friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was good

    Stayed in January 2023

  • Reviewed: 15 January 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    we couldn’t use the bathtub because it wouldn’t drain. not a huge deal since it was separate from the indoor shower

    the staff were so nice and incredibly helpful!

    Stayed in December 2022

  • Reviewed: 3 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Only location bit away from everything

    Staff were excellent and property very clean

    Stayed in December 2022

  • Reviewed: 31 December 2022

    8.0
    relaxing and comfortable couple of days’ stay
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    small bathroom and very slow lift

    great location - well situated for us. small and intimate hotel

    Stayed in December 2022

  • Reviewed: 24 December 2022

    10
    great stay with lovely staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    lifts were very slow

    location and the staff were great, couldn’t do enough to help us out!

    Stayed in December 2022

Showing 1 – 25

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