No safe in the room

Ski in ski out excellent

Stayed in April 2024

They charged even the coffee pods. Although that was cheap, I found not a good strategy of the hotel considering that it is a very expensive hotel. I have been there with my partner for 3 overnights and we got 4 coffee pods for free.

It was great. The hotel is very well located.

Stayed in April 2024

Ski in/Ski out in top Lage.

Stayed in March 2024

The apes ski terrace could be a bit more fun and not close so early. We have stayed here before and recognise that the Piste side rooms get more sun and a better balcony.

Great modern hotel with good facilities and ski room. Food is good but not special. We had to get our Dinner/breakfast table moved as we were put in a poor spot originally but thereafter all was good. On the last day we noticed you could request different eggs. If we had known this was on offer we would have made use. Thomaz behind the bar needs a special mention. He looked after us very well indeed.

Stayed in March 2024

Main issue as a coeliac was that dinner/ breakfast is primarily buffet and whilst there was the usual ‘gf’ corner nothing on the buffet was marked so it was a total lottery as to whether items were GF or not.. which I found out to my cost! Main/desert was served at the table so that was ok but there were never any gf desert options apart from cheese. Food overall was average and if there was one thing that would stop me returning it would be the food.

Ski in/out was excellent. Ski/boot room directly accessed the slopes. Spa was totally amazing, extensive facilities and beautifully equipped. One of the best ever! The rooms were really comfortable and beds excellent

Stayed in March 2024

A bit overpriced. Waitress was not educated about the wines, and the availability at all.

Perfect location for skiing, great spa area.

Stayed in February 2024

The view from our room was into the street and parking lot.

Very nice hotel and spa. The ski resort is a little bit small but the ski tracks are very good so you can do them several times.

Stayed in January 2024

It's only really ski in ski out if all the lifts are operational which they often weren't due to wind. Not the hotels fault but it's buses or a hike if the weather is bad.

The facilities are excellent. The staff were smartly dressed and very professional. Nothing was too much trouble. Reception staff are some of the best I've seen. And I've worked in the industry for over 30 years. The restaurant team were all very professional. Particularly the manager who's name escapes me but she was fantastic VAYA has assembled a really good team here. Well done.

Stayed in January 2024

I never do reviews but this hotel definitely deserves a 10 mark rating. This is not my first holiday but this is the best one made by hotel. Everything was just amazing, every single detail was well thought for your comfort . The food was the freshest food I ever saw , staff was very friendly , polite , kind. I would recommend this hotel to everyone and we will return here with our son .

Stayed in December 2023

The ventillator of the bathroom was noisy and it did not stop for about an hour after switching off the light.

Excellent design, beautiful views, superb wellness facility. Wonderful access to the ski slopes. Friendly young staff. Very well equipped ski room. Good food.

Stayed in December 2023

the breakfast and dinner was amazing - good food and lots of variety

Stayed in December 2023

Great place and close to nature and trekking possibilities . Great wellness area, great breakfast and restaurant. Great indoor parking.......

Stayed in August 2023

I’m particularly impressed for the new environment of the hotel and also the friendliness of the staff. The staff team is highly professional, the welcome drinks are nice and the hotel is generous. I would like to highlight to the hotel management for a staff serving at the dinner called Alexander who is a young officer. He is very cheerful, professional and patient while serving all the tables as my friends and I observe. He is natural and knowledgable while introducing the wines and dishes to the patrons. He chatted with the patrons with smiles and as friends with them. He worths to be trained with extra efforts for the future of the hotel.

Stayed in March 2023

Restaurant was good, but not really an initiate dining experience.

great location and staff. Sauna and pool was very good.

Stayed in February 2023

Fantastic location to ski directly to and from the hotel. Excellent breakfast and dinner, comfy quiet room and great wellness area. Nothing one could complain about. Absolutely perfect.

Stayed in February 2023

In the evening after dinner there is only little space to have a drink, so all was full which was a shame. if you need to complain about anything, wine selection not the greatest and at breakfast no fresh eggs- or at least it wasn’t shown that we could order.

very nice spacious rooms - modern and very clean. great spa area, lockers for ski’s and easy access to the piste.

Stayed in February 2023

Amazing breakfast. Great variety. The kids loved it.

Stayed in February 2023

One hotel lift failed on Friday night and was still out of service when we left on Monday. Nice room decor but some details were "off" e.g. glass screen for the over-bath shower prevented operating the bath plug without climbing into the bath!

Nicely upgraded hotel with good service and spectacular access from ski room (secure ski and heated boot storage) to and from ski pistes right alongside. Superior restaurant, good but not spectacular wine list. Friendly and attentive staff. Extensive spa with an impressive range of facilities (pool, saunas, steam room, infra-red room, ice pool...). Comfortable rooms with "alpine timber" decor. Nice public spaces.

Stayed in January 2023

the room was very well decorated and modern. location was great

great location, great service and food. Room was lovely too

Stayed in January 2023

I booked a Grande deluxe room (room 311) Despite having an excellent view it was rather compact and also had a shared balcony which compromised my privacy I felt . No Water Bottles provided in room fridge. I could only purchase from bar or from local shop 300m away .

Location Excellent . True Ski in Ski out on the edge of the piste 6 . Fabulous Ski room with heated lockers . Lovely Terrace Bar . Excellent wellness centre ,sauna and pool . Buffet breakfast excellent . Evening meals excellent with varied menu . Beds and pillows very comfy . Housekeeping staff excellent . Resturant staff very attentive as were reception staff . Beautiful clean modern hotel .

Stayed in January 2023

This hotel clearly has a challenge with restaurant staff. The evening dinner servings were so bad it was comical. I would not say the staff were rude and they did try their best. However, at dinner service you could see most tables experience wrong food, wrong quantities, delays between courses. My guess is the staff are new and will get better over time. Most dtaff do not speak German/Austrian which was not an issue for us but a surprise for many That said, for the price I think they need to do more. staff need better training and they need better ways of working.

perfect location. really well designed and very stylish interior.

Stayed in January 2023

Very beautiful hotel with amazing views even in the summer. The room with balcony was good, although because there is not really a badroom space there is not enough space for towels and other stuff to hang. The bed was amazing! Breakfast and dinner were both available from a buffet, which made it a little less good than when I would be served in my opinion.

Stayed in September 2022

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Very beautiful hotel, very clean, Fitness, Swimming pool and Spa are wonderful. Beautiful view point on the mountains

Stayed in September 2022

A window in the fitness room wich you can open would be nice, to get fresh air.

The first impression was awesome. Everything was nicely decorated, clean and we felt very welcome. Also the stuff was super nice. Our room was amazing. Nicely furnished, clean and we also had a wonderful view on the mountains. Breakfast was great. A lot of options and it was very yummy. Fitness was well fitted with a great view.

Stayed in September 2022