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Reviews of d'primahotel Airport 1 2 stars

JL.Husein Sastranegara, Komplek Ruko Mahkota A2 / 21A - 23A Benda, 15125 Tangerang, Indonesia

#45 of 82 hotels in Tangerang

Guests' Choice

Review score

Based on 57 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.2

  • Location

    7.2

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    No comment

    Stayed in March 2024

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Please inform clearly about airport shuttle time schedule on booking.com . Drop off from the hotel to the airport only available from the morning until noon. Unlucky, we need the airport shuttle at night.

    Comfy room and bed. Large bathroom.

    Stayed in October 2023

  • Reviewed: 25 July 2023

    7.0
    For just an overnite stay (arrived airport past midnite) and leaving early next morning, it is tolerable. However, even
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No window. Small room.

    Good value.

    Stayed in July 2023

  • Reviewed: 13 February 2023

    7.0
    ok for transfer
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    shower didn’t work so had to ask 3 times for them to fix it. then it was cold.

    very average room. good for 1 night if you need to rest before or after flying.

    Stayed in February 2023

  • Reviewed: 19 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is kinda smelly & humid. Doesn't feel fresh at all even if the AC already On. The Shuttle to Airport is not available anymore so I took a taxi that parked in the hotel. He asked me to wait meanwhile he talked to the male receptionist. Then he's back & told me 100k IDR to arrive Airport T3. I agreed with the price but after we arrived at the Airport he said NO he wanted more. It's 150k the minimum payment. But who decide the minimum payment? You?? Did it written somewhere? Scammer!! I hate these Jakarta people. I am also Indonesian but still ....i hate the way they made money from traveller. The coffee shop downstairs doesn't operate. SUCKS

    The staff are very friendly & polite, Hotel very close to Airport.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    PROS: convenient location for

    Stayed in August 2022

  • Reviewed: 4 October 2022

    7.0
    As a one night stopover between Bali and London it fulfilled our needs, despite a few challenges.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The actual airport seemed a lot futher away than the distance given in the on-line information and we encountered very heavy traffic on a number of occasions which extended journey times considerably. It seemed hard to get taxis in the Tangerang area without an app and we had some difficulties communicating our needs to the desk staff. The road outside the hotel in Tangerang, indeed the whole area, is never less than 'busy', though I appreciate this is not unusual in Jakarta away from the 5* zones.

    Room was fine for what we needed which was a stopover near the airport. The rooms were clean and had all the necessary facilities for a basic stay. Wi-Fi worked OK. The billed free 6 am airport shuttle took some time arriving in the morning, but the time was made up with some pretty hair raising driving, fortunately we weren't in too much of a hurry, but others were.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plenty of mosquitoes in the room including the toilet.

    Friendly reception staff.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is a place just to rest if you are flying,because they have free shuttle to the airport,there are different hotels with this name.Check you book a better one,at the reception they couldnt speak English at all,so they couldnt help me with anything,they were nice to me,but I wouldnt come again.Sorry

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    Fair
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise coming from outside

    Bed was comfortable

    Stayed in August 2022

  • Reviewed: 20 August 2022

    6.0
    Good for money value
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    about my room had no window , there was a very bad smell from the bathroom because it’s on the ground floor I really couldn’t sleep the whole night it was disgusting.there was no mirror in the room I have to use bathroom’s mirror where I couldn’t stay in it for long time because of the bad smell. a lot of mosquitoes were around the hotel gate but not in the room so be careful.they don’t accept cash at all only cards, so I had to m borrow one of the guest’s cards and paid cash to her to check in.

    I really liked the location of the hotel ,it’s close to the airport, the mattress and pillows were comfortable, the staff is very helpful, and definitely the pick up and drop off shuttle from and to the airport was free.it was good for the money value just for one night or a few hours it’s more than enough.

    Stayed in August 2022

  • Reviewed: 17 March 2024

    4.0
    Disappointing
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    i didn’t like the communication with the hotel before my stay. No one responder to my request for the airport transfer service that actually was included in my booking. also my booking said there was breakfast included, which i was told they don’t even have at the hotel.

    i liked the room

    Stayed in March 2024

  • Reviewed: 16 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is very small and wifi doesn't reach it No window or balacony Streets around the hotel are poor

    Stayed in November 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no windows in my room.

    High quality, very clean room. respectful staff..

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service was so nice, Hardi was so polite and helped us with everything!!

    Stayed in September 2023

  • Reviewed: 15 July 2023

    9.0
    Superb
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Staff was really friendly. Great hospitality! Room was really great too! Value for money especially I needed the room last minute.

    Stayed in July 2023

  • Reviewed: 8 June 2023

    4.0
    Not recommended
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Incompetent and unfriendly young woman at the reception. Waited 1 1/2 hours to check in. The bedsheets had been slept in and there was lipstick on them.

    Friendly young man at the reception.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    5.0
    Passable
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Unfortunately the young lady at the reception was totally overwhelmed, did not speak English and could not handle very well to book in people. She appeared overworked and her shift appeared to be very long. A young man, Hadid, handled the situation much better the next day. The bed sheets in the room had not been changed and there was lipstick on the sheets and it was visible that tehy had already been slept in.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no hair dryer

    Really nice room. So comfortable bed and pillow.

    Stayed in June 2023

  • Reviewed: 3 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is convenient if you need to stay for one night between flights, the airport is maybe 15 minute car ride away. There are two mini markets next to the hotel. Room was clean, bed was comfortable and there is free drinking water which is very nice. Wifi I thought was good too.

    Stayed in January 2023

  • Reviewed: 5 November 2022

    5.0
    Don’t go there if you don’t Have to
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi didn’t work well, a lot of mosqitos in the room. Bathroom needs renovation. Very noisy neighborhood. The receptionist wasn’t very helpfull and it was a little hard to communicate.

    Comfortable bed, long opened shop nearby.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ac was very dirty. Mosquitoes everywhere.

    Close to airport

    Stayed in October 2022

  • Reviewed: 5 October 2022

    5.0
    Airport layerover, cheap room, hotel could do with a revamp
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Tired and dated room and the window wouldn't shut, which meant bugs got in as we slept

    Close to the airport and arranged a fee airport shuttle bus the morning after our stay. Staff very helpful and friendly.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    3.0
    ¿Do you want to be transferred to airport in a motorcycle?
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad english speaking staff, transfer scam (they offer you a “free airport transfer” IN A MOTORCYCLE(!). cigarette smoke smell at all time, dirty shower, dirty walls, and full of mosquitoes. I’d killed almost 6, even when the room hasn’t got windows…summarizing: nice lobby, nice photoshopped room pictures but a bad place.

    Confortable Bed

    Stayed in September 2022

Showing 1 – 25

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