Everything was fair enough.

Stayed in November 2023

The staff can be more friendly. The breakfast had a poor choice.

The room was clean ant tidy. The hotel is close to the metro which is very convenient.

Stayed in November 2023

Maybe update sone areas

Room very clean 👌 staff very helpful & friendly

Stayed in November 2023

The hotel is in a central location, within easy walking distance from an underground station. It's also easy to walk to restaurants, bars, markets, the Opera House, St Stephen's Cathedral and other attractions from the hotel. The staff, including the team on reception, at the bar and restaurant and the cleaners, were friendly, polite and helpful. The breakfast was good too. This hotel is great value for money.

Stayed in November 2023

In our room, the bathroom was very cold, no heating at all, and outside was extremely cold, that should be changed

Breakfast was great, but it could be more diverse to add more products, maybe more fruits or vegetables, salads are not that full, and yogurt as well. But the location is great, also very clean, staff extremely helpfull

Stayed in November 2023

The room is small for 3 people with large suitcases. the shower cubical is small and it is not easy to take a shower without hitting your elbow on the taps or its glass door. The reception staff were not friendly, except for one (Edward, I think was his name) he was very welcoming and helpful when talking to him.

Good location, near public transportation. clean room and comfortable beds.

Stayed in October 2023

WiFi works well only when guests are sleeping or are out. Bathroom is equipped for elderly people or guests with limited mobility, which is good of course, but not all rooms should be like that. The installations were too close to head and I also had to remove the special seat under shower to become able to take a shower standing. Noisy and not really warm heating system also needs improvement.

Always fresh breakfast and happy faces of elderly guests, as the hotel seems to be specialized for guests aged 65+. And also the hotel is very close to underground, which is very convenient. Shower was working properly.

Stayed in November 2023

Wifi not strong signal. and it was a construction.

Location

Stayed in October 2023

They did not changed the dirty cups in the room and they didn't complete the tea bags . At breakfast when was crowded the food that missing because of consumption was not substitute fast enough.

The room was clean , the bad and pillow was excellent. The breakfast was good.

Stayed in October 2023

The staff, night shift. The manager was very nice, very polite, very professional. Unfortunately, the girl that handled our booking was completely overwhelmed by a simple booking of two rooms. After answering twice to her question, rude and unappropriate, she still didn't have a clue of what to do. She called a collegue who merely spoke Romanian ( it was hard to get along with both of them, in English or Romanian). She threw to me the papers for accomodation and minutes later she called in the room asking for the payment. Completely rude and unprofessional, she should find another job! This morning, at the check out, the morning shift, a very nice girl, apologized for the fact that there were still 60 cents to be paid. Mind blowing and not in a good way! Refarding the room, it was big, quite clean, the matress was a bit soft. But the door to the bathroom, that waz the worst - it does not close completely, therefore you cannot use it in a normal way, you are seen and heard. Also, the sink was not in a very good shape. All in one, ok for one night, but not for a prolonged stay. It was my 4th time in Vienna and the worst accomodation so far.

The hotel has a garage, very important if you travel by car in Vienna. You have to pay for the parking (25 EUR/night), which I gladly did, knowing that the car is safe.

Stayed in November 2023

I have read so many reviews for this hotel, and some of them were not so positive, and I don’t understand why. The hotel room was just like in the pictures. Very comfortable beds and pillows. The room was clean, it smelled well, they changed the towels every day. The stuff was also very friendly and helpful. There are so many comments about the bathrooms. I do not agree with them. The shower is a bit smaller than usual, but nothing to complaint so much about. Overall, a great experiance. I will be staying here again.

Stayed in October 2023

There was some construction next to the hotel that we were not warned about that was starting at 6am and was a bit noisy.

The hotel has a great location, next to U4 metro station. Breakfast is fantastic and I recommend to take BB option only as those guests have breakfast in less busy area than the HB guests.

Stayed in November 2023

Subway under construction so noisy at times.

Great location - big breakfast buffet & nice bar area.

Stayed in October 2023

Na

I liked the location

Stayed in October 2023

Unfortunate that building for underground disguised entrance to hotel. Meant we had trouble locating hotel

Didn't have hotel breakfast. Found location was good for shops and Hop on Hop off bus route

Stayed in October 2023

The bathroom is very small.

Stayed in October 2023

The room or view we’re in but over all the room iw comfy and the clean the room everyday and change our towels :) thank you! ❤️

Close to the train station and close yo bakeries, some asian restaurants and pharmacy.

Stayed in October 2023

Internet connection was very very bad.

Room, staff. It was quite. We also had a kettle and tea in a room.

Stayed in October 2023

WiFi was malfunctioning, but not critical

Friendly staff, speak English well. The room is clean, cozy. there are instructions on how to fall asleep faster :) .

Stayed in October 2023

Options for vegetarians is limited.

Nice setting close to an underground station and a bus stop.

Stayed in September 2023

Not very convenient for my conference location

Good clean room and breakfast was great

Stayed in October 2023

Cannot think of anything.

The staff was quick, friendly and professional. Room was quiet and clean. Breakfast was varied and really tasty.

Stayed in October 2023

No coffee supply in the room

Location

Stayed in October 2023

Shower was very small. No soaps or toothpaste.

Helpful staff and it was very clean.

Stayed in October 2023

The furniture in the hotel is a bit older. Everything what we needed was in the room. But rooms could get a small refresh of the paint or the actual furtniture in some cases.

The staff were friendly, location of the hotel is really nice. It was everything we needed for a short stay in Vienna. Will be back again. Did not use breakfast at the hotel since we wanted to eat outside.

Stayed in July 2023