Bahnhofplatz 3, 9500 Villach, Austria
#10 of 14 hotels in Villach
Guests' ChoiceBased on 180 hotel reviews
8.4Cleanliness
9.0
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 March 2024
Christine
AustriaUnfortunately the SAUNA was under re-construction
Friendly stuff, good breakfast
Stayed in February 2024
Reviewed: 12 November 2023
Arman
SwedenNothing noticed during 2 days stay.
Location - Convenient location, just across the Central Station. Personnel - Friendly personnel. Check-in, check-out - Quick and easy check-in and check-out. Room - Economy Twin Room is spacious, with good quality furniture including minibar, quiet and with warm interior design. The room was facing Central Station and had a nice view over the mountain behind the station. Breakfast - Good breakfast in a nice relaxing atmosphere. Nice service personnel greet every guest. Other services - There is a lounge area on the 1st floor, where one can spend some time working or just read newspapers. There is also a vending machine there which is quite useful in the late evenings or on Sundays.
Stayed in November 2023
Reviewed: 30 October 2023
Andrej
MontenegroFast check in.
Stayed in October 2023
Reviewed: 21 October 2023
Alan
Germanynothing
great breakfast, nice friendly staff.
Stayed in September 2023
Reviewed: 10 October 2023
Štefan
SlovakiaCould be better pillows
Really nice staff, location. And surprisingly, really quiet room (opposite the railway and bus station), we didn’t hear anything in room. GREAT BREAKFAST
Stayed in October 2023
Reviewed: 2 October 2023
Simona
Czech RepublicThe rooms facing the square are a little noisy.
Breakfast was SUPERB.
Stayed in October 2023
Reviewed: 13 August 2023
Richard
AustraliaLocated across from the train station made it very easy for our one night stop over. The reception staff were very friendly and helpful. The city centre, restaurants and sights were all easy walking distance. The room was comfortable with good sized beds, a large bathroom and storage space. Breakfast had a large selection of choices. There is a small reading room/library also available for a quiet read or a place to rest after check out before heading to transport options.
Stayed in August 2023
Reviewed: 12 August 2023
Paolo
ItalyThe bathroom in the room is very very small
Breakfast very good. Location by the station and very close to the centre Parking lot in front of the hotel in reserved place
Stayed in August 2023
Reviewed: 8 August 2023
Brenda
United StatesWas not aware there was so many stairs
Centralized location
Stayed in July 2023
Reviewed: 6 August 2023
Rachel
United KingdomRoom and breakfast and the lovely glass elevator
Stayed in August 2023
Reviewed: 1 August 2023
Thomas
Austriathin bathroom door which doesn't close properly
the breakfast was very nice, many homemade products, large variety the staff was very friendly and competent, quick check-in and check-out
Stayed in July 2023
Reviewed: 25 June 2023
Sabine
Luxembourg-
Opposite the station (slightly noisy if facing the station), but close to the gorgeous city centre; great breakfast buffet; spatious room; staff was very kind and accommodating with my small requests
Stayed in June 2023
Reviewed: 17 May 2023
Michal
Czech Republicthe spirits offer in restaurant is not as good as used to be😉
Stayed in April 2023
Reviewed: 5 April 2023
Diego
ColombiaInternet access
Clean, great staff, view from my room, good breakfast.
Stayed in April 2023
Reviewed: 2 April 2023
Ian
United StatesBit of a weird smell in some parts of the building. For the cheapest accommodation I could find, it was still pretty expensive for my meager budget.
Good breakfast, glad it was included with the initial price. It was right next to the train station, so it was super convenient when I inevitably had to dip because of how expensive the area was.
Stayed in April 2023
Reviewed: 25 March 2023
Milan74
SlovakiaBed was too soft.
Staff was veru good and kind. Location excelent , clean room, Nice view.
Stayed in March 2023
Reviewed: 20 March 2023
Manchev
Bulgariaperfect location
Stayed in March 2023
Reviewed: 12 January 2023
Tt152
CroatiaUnfortunately there were no ski lockers.
Great position, free parking, free Erlebnis card with lot of offers, very good breakfast, good room, sauna.
Stayed in January 2023
Reviewed: 3 January 2023
Tibor
HungaryOur room was too warm and we found no way to control the heat (other than opening the window, which we did reluctantly). We came for several days and the space in the cupboard was simply not sufficient to fully unpack - so we had to dress from our suitcase, not a big deal, but less comfortable than expected. If you come by car, do not be put off by the No Entry traffic signs. The small letters beneath the signs say that you can enter if you go to the hotel. There should be clear info about this in the message sent by the hotel after booking, otherwise this is quite confusing. There is no gym :(
Exellent location, very close to the centre and 15 min drive from the nearest ski lift. Free parking, good sized room, nice breakfast, kind staff. We rented three rooms and all three were next to each other, which was really nice.
Stayed in December 2022
Reviewed: 29 November 2022
Baris
TurkeyA magnetic key card instead of a metal room key with a bulky tag would be more comfortable to carry along.
Central location, next to the main train station "Hauptbahnhof", 5 minutes walking distance to the main square. Available parking lots reserved for hotel customers. Clean room, good breakfast, nice staff.
Stayed in November 2022
Reviewed: 7 November 2022
Johnkehoe
United KingdomClose to rail station and all amenities. Friendly reception staff, clean comfortable room, slept well.
Stayed in November 2022
Reviewed: 7 November 2022
Andrew
United KingdomToo expensive
This is a good hotel, decent comfortable rooms and a good breakfast Facilities are fairly limited but it had everything I needed
Stayed in October 2022
Reviewed: 28 October 2022
Tack
United Statesfurniture bit dated
central location, very friendly and helpful staff
Stayed in October 2022
Reviewed: 25 October 2022
Anna
ItalyNo body lotion in the rooms, only thing one can complain of.
Excellent breakfast, comfortable rooms, friendly staff.
Stayed in October 2022
Bern, Switzerland
Phenix City, USA
Moena, Italy
Cenerente, Italy
Rotorua, New Zealand
Matarangi, New Zealand
Veľká Lomnica, Slovakia
Holmes Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content