Stephansplatz 12, 01. Innere Stadt, 1010 Vienna, Austria
#193 of 383 hotels in Vienna
Guests' ChoiceBased on 516 hotel reviews
8.4Cleanliness
8.7
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 19 February 2023
Mohammed
United Arab Emiratesthe wasn’t prepared 100%
the view and the location
Stayed in February 2023
Reviewed: 18 February 2023
Christian
SwitzerlandStrong smell of fryer
Stayed in February 2023
Reviewed: 15 February 2023
Huda
Qatarthe room was hot and cannot open the window because it’s noises
Perfect location and everything walking distance
Stayed in February 2023
Reviewed: 14 February 2023
Carey
Irelandgreat location , great Restaurante , staff were friendly mostly , the restaurant staff were exceptional
Stayed in February 2023
Reviewed: 13 February 2023
Frédéric
SwitzerlandLocation is perfect in fron of the dome. Nice Japanese restaurant. The mayor problem was the temperature in the room. The first one I was shown had 30°C, the others were hardly better. The "coolest" I found was 27°C. Obviously the heating was turned off. Unbearable, I could hardly sleep during my three days stay.
Stayed in February 2023
Reviewed: 30 January 2023
Carmen
Romaniafood smeel in the room
location
Stayed in January 2023
Reviewed: 15 January 2023
Mohamed
United Arab EmiratesIf you have a car you should know where to stopp your car for the pick-up before you stay in the hotel.
The location is in the shopping area.
Stayed in January 2023
Reviewed: 8 January 2023
Marina
United Kingdoma good 4 star hotel, definitely not 5 stars. the rooms are outdated. we had a sofa in the room that had a hole that was stitched.
Great location
Stayed in January 2023
Reviewed: 31 December 2022
Sharini
Australiano pool spa gym in the premise rooms are small Taxie s having to walk
Location
Stayed in December 2022
Reviewed: 30 December 2022
Jason
Polandit’s a personal view and others may like the noise and busyness, but it was too much for us. you can’t drive up to the hotel and must park remotely. checking in is on the 6th floor next to the restaurant which is busy and noisy. expensive for the value in all honesty.
extremely good location for a tourist. the restaurant is outstanding!!! the bed is very comfortable.
Stayed in December 2022
Reviewed: 28 December 2022
Sašika
SloveniaThe hotel room was really hot. We turned the air conditioning down and had to sleep with the windows open (in December)...I was also dissapointed that the hotel didn't have at least one table for the hotel guests, which we could get for a quick lunch or dinner (in the period from 24th till 26th December). We wanted to make a small celebration for a birthday, but were unlucky.
The hotel is situated right in the city centre, which is perfect for sightseeing, shopping and dining or visiting a classical concert. The hotel serves a good, but expensive breakfast. I can't say anything about the lunch or dinner, since their restaurant was constantly fully booked. We were staying here from the 24th till 27th December, which could be the reason.
Stayed in December 2022
Reviewed: 25 December 2022
Feride
Turkeythere wasn’t enough staff at the check in we waited too long
Stayed in December 2022
Reviewed: 21 December 2022
Roberto
United KingdomThe entrance is really a chaotic lobby for the restaurant.
A perfect central location with wonderful views over Stephansplatz.
Stayed in December 2022
Reviewed: 14 December 2022
Tali
IsraelWe got a great room, very comfortable and clean
Stayed in December 2022
Reviewed: 4 December 2022
Richard
United KingdomEntrance is uninspiring. No lounge area and bar has been converted to a second restaurant. Reception on 6th floor means there is no central hub to the hotel.
Very good central location
Stayed in December 2022
Reviewed: 3 December 2022
Keith
United KingdomThere was no "lounge" or communal area so it felt more like a serviced apartment. Reception was in the restaurant which made it noisy and a bit off-putting. The only English language TV channels were world news sites so no entertainment, added to this there was no pay-to-view video offering. The English language radio channels were rather a strange mix - "black country radio"??
The room was quiet, clean and warm. The bed linin and towels were clean and of good quality. We liked the turndown service and extra towels.
Stayed in November 2022
Reviewed: 16 November 2022
Leung
United Kingdomno private car park lot! need to have valet parking £45
location & room interior design
Stayed in November 2022
Reviewed: 11 November 2022
Ivana
BulgariaThe rooms need a serious refresh.
Location is amazing. The bed was comfortable.
Stayed in November 2022
Reviewed: 31 October 2022
João
SwitzerlandLocation, location!
Stayed in October 2022
Reviewed: 20 October 2022
Beth
Australiaroom needs a maintenance check - some lights didn’t work; dressing gown had holes and was very worn; no choice of pillows (too soft for my needs)
location cleaning staff quietness of room (facing courtyard) restaurant meals
Stayed in October 2022
Reviewed: 14 October 2022
Mr
IranEvery one needs a coffee or tea maker in the room. Thats the only negative point.
Location is perfect. The hotel did the best and gave us a cathedral view room for my wifes birthday which meant alot to us. A lot of drinks is available in the room to party with so many people😁 Room was well furnished and super quiet although we were in the middle of Viennas bussiest place. Thanks to the Do&Co kind and friendly staff🙏
Stayed in October 2022
Reviewed: 28 September 2022
Abdulaziz
Saudi Arabia1-the door between room and bathroom noisy. 2-no coffee machine 3-the furniture, not for five-star hotel.
location
Stayed in September 2022
Reviewed: 7 September 2022
Dukhayyl
Saudi ArabiaAir conditioner was very hot
everything is good
Stayed in September 2022
Reviewed: 4 September 2022
Charlene
United StatesIn the 80s or 90s there was a tendency toward dim, nightclub like hotels, hated it then and hate it now. Corridors are gloomy and I would have preferred brighter lighting in the room. I also didn’t like two minbars in the room and rows of alcohol as a wall feature. No recovering alcoholic could stay here and I felt it detracted from an otherwise very nice room and good hotel experience.
Superb location, right over the road from St. Stephens and the main shopping street of Vienna, yet the room was quiet. Good mattress and bedclothes. Wonderful staff, two excellent restaurants with wonderful views. Step out of hotel and turn left into elevators going into subway.
Stayed in August 2022
Reviewed: 30 August 2022
Ioana-catalina
CyprusBed wasn’t very comfortable and there was no coffee machine in the room…. For early check out can be essential ..
Location was so convenient, we didn’t loose time at all, most of things are right next door, room was quite spacious, beautiful city view, excellent restaurant, beautiful terrace facing the iconic St.Sthepen’s Cathedral, competitive prices
Stayed in August 2022
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