Only complaint not directly at hotel. Very obnoxious family with young children banging knives and forks on table during dinner and breakfast, screaming heads off and running around like a playground. Hotel staff did nothing to deter them despite complaints. 20-25 other diners annoyed every day.

Wellness centre very well equipped. Ski boot storage room was good to dry boots etc. Room was spacious and balcony has views of mountain areas. Good varied choice of evening meals. Bar prices ok. Plenty of car parking space.

Stayed in February 2024

Clean, convenient, friendly staff and lovely afternoon teas!

Stayed in January 2024

None

- Every member of the hotel was friendly and helpful. Always smiling! - The most clean hotel We have ever been. - Wellnes area is amazing. - The food is extraordinary.

Stayed in January 2024

No kettle in the room to make tea in the morning.

Amazing, cosy and warm hotel in the Alps. Close to lots of great hikes and not far from a fantastic golf course. The room was spacious and had well appointed. The restaurant was lovely, clean and the food was delicious. When we come back to western Austria we will definitely come back to this lovely place.

Stayed in October 2023

The Spa, food, rooms, staff

Stayed in August 2023

It was one of the best stays in the last 20 years in Tyrol.

Stayed in July 2023

Wellness!!! Cuisine!!! View!!!

Stayed in April 2023

soft matraces, used bedding was not cotton

rooms, bathrooms, breakfast and dinners, very attentive staff

Stayed in March 2023

everything

Stayed in February 2023

Nice hotel on quiet location. The hotel is kept in a traditional mountain style. The room are comfortable and generous in size, spotless clean, equipped with comfortable beds. . We have booked HP. The breakfast and the 4 course evening diner were of excellent quality. The items on the buffet are regional products. At 03.00 pm a "Jausen" free snack is offered in the restaurant which includes cold cuts and cakes.

Stayed in October 2022

great time there, really nothing to complain about.

Stayed in October 2022

Nothing that we did not like.

Enjoyed the location and very friendly service.

Stayed in September 2022

Stayed for a week on half board. The room was superb, food outstanding and staff friendly and helpful. Could not have been better for the price.

Stayed in September 2022

We liked the proximity to all the amenities the valley offers. You need to know that there are a lot of facilities/benefits for the hotel guests: if you paid for breakfast and diner then you’ll also get a snack between 3 and 5 pm with salad and freshly baked cake; diner is international mixing European and Asian cuisine; every evening there is an open salad buffet, appetizer, soup, 3 types main course to choose from, desert and cheese buffet; wellness (no clothes saunas and a jacuzzi); fitness room; ski boots/bicycle room (you can rent with a discount e-bikes or regular ones); free buss shuttle to all the touristic Zillertal places (glacier, lakes, etc); strong wifi; excellent tap water from their own well; free parking; impeccable cleanliness. This family run hotel is all you need for a perfect holiday.

Stayed in August 2022

The mattresses on the beds could be firmer, but this requirement is very individual.

The room is very spacious, as is the bathroom and separate toilet. The staff is very nice, helpful and pleasant. The last time we stayed at the hotel was 7 years ago and we would definitely like to come back again. Very family atmosphere and pleasant environment. The food was very tasty and varied.

Stayed in August 2022

Nothing. Zero complaints!

My second stay at this excellent hotel was as good as the first. Get half-board for their very good food. Great staff, decor, room, bath, location, breakfast, and dinner.

Stayed in July 2022

The cost element : I could see the same room available 100 euros cheaper on booking.com just 2 days ahead of our planned stay (while I paid 100 euros more booking 1 month+ in advance)

Brilliant Location, such wonderful staff; Exceptional food .. nice facilities …

Stayed in June 2022

We really enjoy our vacation in this family hotel- delicious breakfasts and dinners, cosy, spacious and clean rooms, nice spa with different types of sauna and whirpool, friendly, talkative and helpful staff.

Stayed in October 2021

The amazing food, the exellent breakfast. They upgraded our room for free, and left us a sweet note for our honeymoon with sweet chocolate and wine.

Stayed in September 2021

Nothing

It’s comfortable clean great food wonderful viresy

Stayed in September 2021

take into aaccount: soft mattress, walk-in bathroom

Fantastic breakfast and dinner, cleanlines, nice staff, care in every respect, parking, authentic 4stars hotel, separate toilet

Stayed in August 2021

The food was great. The staff were all friendly. The place was very cozy. The apartment was clean and super comfortable.

Stayed in June 2021

The hotel stuff, Not willing to help and most of the time we felt unwanted. Charging 1 eruo for tap water...

The ski rental shop near the hotel. very service oriented. and that the hotel is not in the city.

Stayed in February 2023

There are no comments available for this review

Stayed in March 2024