Given the price, I would expect larger selection of vegetables especially for dinner salads. Overall, the dinner was ok, the deserts were of a high quality.

The location is perfect for skiing, the staff is friendly and helpful, our room was comfortable and clean with a nice view of the mountains.

Stayed in January 2024

For breakfast - coffee machine isn't available to the guests, it's always necessary to ask the (busy) staff to prepare and serve coffee. Around the hotel there is lack of grassy area, so it happened a couple of times that our dog peed on the paved street (which is not nice)

The room was equipped with everything we needed, and even more. There are different kinds of pillows, bedding was top quality.. There is a special room for storing bikes / skis and even a bike-wash... For breakfast there is a juicer available, guests can make fresh juices on their own.

Stayed in September 2023

No gym; food not amazing

Stayed in August 2023

Boot room too hot

Food in hotel excellent Spa was superb Room was massive and very comfortable

Stayed in March 2023

Crazy charges for tap water at €5 a bottle. Despite asking for twin beds I got a room with a double bed, we ended up having one of us on a sofa bed, not what you want when you pay a premium price.

Stayed in March 2023

our room was in need of refurbishment and looked nothing like the ones advertised but it was still a good room didn’t like being charged for tap water for dinner. I understand there is a high charge to transport drinking water to the resort but even so…..

nice ambience, welcoming, decent sized bedrooms

Stayed in March 2023

We should have stayed longer!

I recently had the pleasure of staying at the perfect family ski vacation hotel and I can't recommend it enough! The location is absolutely unbeatable, right in the center of everything with easy access to the slopes and all of the town's amenities. One of the highlights of the stay was the lovely spa. After a long day on the mountain, it was the perfect place to unwind and relax. The facilities were top-notch and the staff were incredibly welcoming and accommodating. And let's talk about the food! The breakfast and dinner were simply delicious. From the freshly baked pastries to the perfectly cooked eggs and bacon, every meal was a treat. And the dinners - each night there was a different selection of locally sourced ingredients cooked to perfection. It was a culinary experience not to be missed. And when it was time to retire for the night, the beds were incredibly comfy. It was easy to drift off to sleep and wake up feeling rested and refreshed. Overall, I can't say enough good things about this hotel. The location, spa, food, and accommodations were all exceptional. I would highly recommend it to anyone looking for a wonderful family ski vacation.

Stayed in February 2023

paying for tap water

central location and good facilities

Stayed in January 2023

The pillows needed updating in our room.

The staff were great the bar man was exceptional. Great location and nice food. Family run Pool and sauna was also very nice

Stayed in February 2022

I do not have no comments.

good choice!

Stayed in March 2022

Some of the wait staff could have been better trained and had a little better time for wait staff and wine choices during dinner. Location and food were very good. There could have been a kettle or something else to make coffee / tea in the room. A 4 star hotel should have it in every room.

Location and food were very good. Nice service from those who cleaned the room to the reception staff.

Stayed in February 2022

The restaurant Staff was a bit hectic and restless in the evenings but remained incredibly friendly and still the service was wonderful. maybe need to hire more people? -they could have informed us about the band playing on our arrival day at Eva Alm. We were dead tired after the ride and really wanted to sleep. The music was good though!

The facilities were very clean and the food offer was amazing! Great value +friendly staff +spa area +great breakfast and dinner +party options next door at Eva Alm +option for earplugs. It's needed on Fridays guys

Stayed in August 2021

the room was old, the worst was the bathroom (not like on the pictures), the room was before reconstruction, the ski storage in the basement is too small and not enough sitting spots, staff during serving meal was too slow, bar next to the hotel is too loud in the night

Location is walking distance from the ski lift, meal was perfect, the bar is perfect

Stayed in February 2022

Service level , spa and quality of food were lower than the quality and customer friendliness we were used to in hotel Karwendel in Pertisau.

Location

Stayed in February 2022

Dinner was a total bust for younger people.. The hotel was way to hot considering how your dressed for the season. New Year's Eve dinner could not have gone any worse they tried to serve everybody at the same time and that that work out. Dinner took more than 3 hours to serve, And once again it was not young people friendly. Is difficult for families to keep kids under-15 entertainment at a table for more than 3 hours.

Breakfast was good But nothing cold to drink at all everything was room temp Even the milk.

Stayed in January 2022

There are no comments available for this review

Stayed in August 2023

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Stayed in March 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in December 2022

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Stayed in September 2022

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Stayed in August 2022

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Stayed in August 2022