Schlosspark 1, 9220 Velden am Wörthersee, Austria
#4 of 42 hotels in Velden am Wörthersee
Guests' ChoiceBased on 126 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.4
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Aleksander
SloveniaLast day in the pool there were sort of boards mounted in the pools wall. I cut my feet really hard and deep on the side of this board. The women in the Spa was totally unsympathetic, gave me the tape in that was it. No"Oh, I'm sorry" or something similar. I was really surprised on completely unfriendly attitude comparing t o the I've made a complaint at the reception and nobody react ??
Everything was excellent, bed, breakfast, garage, restaurant. Location is great and staff in the hotel is very kind, professional and helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Ivana
CroatiaThere’s nothing i didn’t like
Everithing
Stayed in April 2024
Reviewed: 14 April 2024
Ayisha
QatarJust the balcony area need to be cleaned more
Every single thing was amazing
Stayed in April 2024
Reviewed: 1 April 2024
Julien
BelgiumPushy service at dinner.
Very friendly staff at the reception. Great spa and pool.
Stayed in April 2024
Reviewed: 6 January 2024
Miriam
Germanythe breakfast room not quite our preferred style ( ballroom converted to breakfast room) - but nice and bright and great buffet
very nice location, nicely renovated, amazing spa
Stayed in January 2024
Reviewed: 23 October 2023
Vito-luigi
United StatesThe rooms are very large and the location of the hotel is excellent. Also the bathrooms are very large.
Stayed in September 2023
Reviewed: 15 October 2023
Soslan
AustriaEverything was amazing.
Stayed in October 2023
Reviewed: 15 October 2023
Soslan
AustriaEverything was amazing.
Stayed in October 2023
Reviewed: 23 August 2023
Raykir123
GermanyBeds were a bid uncomfortable initially, but was sorted
Top location (to explore the lake area), very nice mix of tradition and modern. Excellent facilities
Stayed in August 2023
Reviewed: 17 August 2023
Majid
United Arab EmiratesThe only issue we had was with the air conditioning, the room was really warm.
Everything was beautiful.
Stayed in August 2023
Reviewed: 30 July 2023
Laszlo
HungaryIt was an incredible stay in a perfect luxury. Highly recommended!
Stayed in July 2023
Reviewed: 18 July 2023
Nathalie
LuxembourgThe interiour of the hotel, simply horrible, absolutely tasteless, no style whatsoever The pool: too crowdy
The staff was very friendly and professional Excellent breakfast
Stayed in July 2023
Reviewed: 17 July 2023
Leonids
LatviaConcierge forgot sent preorder trAnsfer, badly organised all other requests, level of services in spa don’t meet 5 stars luxury hotels requirements
Great location, excellent rooms,
Stayed in July 2023
Reviewed: 16 July 2023
Georg
United KingdomNothing not to like
Amazing place - has to be the breakfast
Stayed in July 2023
Reviewed: 16 July 2023
Tetjana
SwitzerlandThe parking fee is not included in the price:( and its pretty expensive
We liked everything, location, spa, pool, breakfast. Would recommend this hotel for everyone.
Stayed in July 2023
Reviewed: 7 July 2023
Alreem
Qatarnothing
everything
Stayed in July 2023
Reviewed: 11 June 2023
Wilfried
United Stateswater pressure was not good on WC water is not draining correctly
Breakfast and Room are fabules.. we really enjoyed your facility -Beach Club was incredible
Stayed in June 2023
Reviewed: 28 May 2023
Omar
Saudi Arabianothing
everything really
Stayed in May 2023
Reviewed: 17 May 2023
Aaalshathry
Saudi Arabiathe restaurant serving dinner closes at 8 pm !!
location
Stayed in April 2023
Reviewed: 7 May 2023
Oskar
SloveniaGreat spa and staff, clean rooms, they gave us free room upgrade.
Stayed in May 2023
Reviewed: 7 May 2023
Michael
Francenothing, we loved everything !
we really liked the breakfast, it had lots of food choices so that everybody could have what they wanted to have. my daughter, who is normally a very picky eater, even found lots of food that she really loved!
Stayed in February 2023
Reviewed: 25 April 2023
Katiuscia
ItalyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 April 2023
Gaja
SloveniaThe staff is really polite and friendly, breakfast is great and the location even better. We got upgraded free of charge which was really nice!
Stayed in April 2023
Reviewed: 9 April 2023
Matej
Sloveniaeverything is 10
Stayed in March 2023
Tucson, USA
Ayia Napa, Cyprus
Darrington, UK
Munnar, India
Hyannis, USA
Siem Reap, Cambodia
Choisy-au-Bac, France
Oradea, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content