Herzog-Friedrich-Str. 31, Innenstadt, 6020 Innsbruck, Austria
#2 of 72 hotels in Innsbruck
Guests' ChoiceBased on 981 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.9
Facilities
9.2
Staff
9.7
Value for money
8.7
Free WiFi
9.5
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End of dialog contentReviewed: 29 April 2024
Shane
United StatesThe confirmation email was not clear about the address
Loved the welcome drink and very helpful staff!
Stayed in April 2024
Reviewed: 24 April 2024
Susan
United KingdomNo beverage making facilities in room.
Great location. Very welcoming and helpful. Interesting building.
Stayed in April 2024
Reviewed: 22 April 2024
Henry
United KingdomGreat hotel in a convenient location in the centre of Innsbruck old town. The room was very comfortable and stylish but still had lots of historic features. Breakfast was superb and the staff were incredibly helpful and accommodating. Highly recommend.
Stayed in April 2024
Reviewed: 20 April 2024
Louisa
United KingdomNo restaurant unfortunately...
The breakfast was excellent and varied...
Stayed in April 2024
Reviewed: 17 April 2024
Bruce
United KingdomThe reception is on the top floor which is more than a little confusing and makes guests checking in and out more difficult as they have to always use the lift.
Great hotel in a great location with a particularly good cocktail bar on the top floor.
Stayed in April 2024
Reviewed: 16 April 2024
Naif
Saudi ArabiaThe bed is not comfortable
The location
Stayed in April 2024
Reviewed: 15 April 2024
Paul
AustriaGreat location in the heart of Innsbruck. Cosy but stylish rooms with nice furniture. Comfy Beds. Quiet rooms.
Stayed in April 2024
Reviewed: 10 April 2024
Lena
Austriacheck in took really long
cool bar
Stayed in April 2024
Reviewed: 9 April 2024
Itani
United Arab EmiratesThe modern touch to a very old historic building
Stayed in April 2024
Reviewed: 7 April 2024
Steve
United KingdomAll good, very central in old town
Stayed in April 2024
Reviewed: 7 April 2024
Shuo
United KingdomOnly thing is if you get a room near the top/roof-level bar, there is noise until late night. We didn't find it to be a massive problem to be honest
The staff were super accommodating and helpful when we had to extend our stay because my fiance injured himself on the ski slopes. The rooms are very modern and clean; location is pretty good
Stayed in March 2024
Reviewed: 7 April 2024
Neville
AustraliaOur room (although beautiful) was very warm - hot even - and there was no way to make it cooler. As our window faced the main public area, leaving it opened was very noisy. A small price to pay for such a lovely hotel stay though.
It was perfectly located in the old town. Staff went above and beyond to make our stay perfect.
Stayed in April 2024
Reviewed: 6 April 2024
Ioannis
LuxembourgAlthough the location, the staff and the rooms were very good, the only bad thing was that we were staying on the fifth floor and you could hear the noise from the bar the hotel has on the sixth floor. Also when someone was closing the door of their rooms, the door is so heavy that we could feel it to our room. So we would suggest better noise isolation for the fifth floor.
Stayed in April 2024
Reviewed: 3 April 2024
Mrs_loa
United KingdomSmall things that would have got a higher score; the decor is stylish but quite stark, no tea/coffee facilities in room and the bathroom has not done well with the design, the sink was looking particularly tired and worn. Although the view from the balcony is nice, you do have to look at it through pigeon wire (although we get why) so we don't feel it was worth it. The bar gets very busy so the queue for the lift took a while. We needed to check out slightly later (we wanted 30 mins) as I had a work call, and were being charged €20 for the hour which was a shame, as I have stated in many other hotels around the world who have not charged for this amount of time. Naturally we then laboured on our exit as we were paying for it None of the above should put you off staying here though and we would stay again but these snags are why it doesn't get a higher score.
This hotel is in a fantastic location in the old town. It has stylish decor including a nice bar area. You check in at the bar then make your way to the rooms. We appreciated the friendly check in and complimentary drink on arrival which we were able to defer to after dinner as we arrived around 8pm and very hungry. The room was stylishly decorated and the bed comfortable. We were upgraded through booking.com to a balcony room. All in all this is a good option for Innsbruck city centre and the Stiftskeller restaurant around the corner is great for authentic Austrian food.
Stayed in March 2024
Reviewed: 2 April 2024
Sunando
United KingdomFantastic property and location- staff are brilliant
Stayed in March 2024
Reviewed: 25 March 2024
Will
United KingdomWHY. IS. THE. SHOWER. IN. MY. CARPETED. BEDROOM??????
Amazing location. Great staff. Such a cool little boutique hotel. Parts of it felt like a five star.
Stayed in March 2024
Reviewed: 22 March 2024
David
MaltaThe pillows - too soft or too high Curtain was obstructed by the beam which let the light in right on your face in the morning ☹️
Super clean Welcoming staff Handy to old town Restaurants very close by Bar at hotel
Stayed in March 2024
Reviewed: 19 March 2024
Macey
United StatesNothing
This place was AMAZING!! 10/10!!! Incredible location, beautiful decor, views for breakfast upstairs out of this world - best cocktail bar I’ve been to! Lots of people trying to get in on Friday/Saturday night but they always make room for hotel guests. Room was comfy and clean. Value was great! Would stay here again in a heartbeat
Stayed in March 2024
Reviewed: 18 March 2024
Thomas
United KingdomI didn’t particularly care for the pillow but this was a small inconvenience.
Wonderful property, friendly staff, great breakfast, perfect location.
Stayed in March 2024
Reviewed: 17 March 2024
Anthony
United KingdomNo dislikes.
Excellent and slightly quirky hotel in a central location, ideal for enjoying the lovely city of Innsbruck. Top drawer breakfast, friendly and efficient staff, and well-appointed rooms. A great mix of old and new in the heart of Innsbruck.
Stayed in March 2024
Reviewed: 15 March 2024
Marielle
NetherlandsHigh temperature on room
Stayed in February 2024
Reviewed: 15 March 2024
Roy
RomaniaEverything was perfect!
Every time we pass through Innsbruck we stay at this beautifully designed, modern, clean and tidy hotel. Situated in the center of Innsbruck, and offers “home-like” feeling and one of the best breakfasts I’ve experienced in an hotel, with an amazing staff and management. An astounding stay in Innsbruck, every time.
Stayed in February 2024
Reviewed: 15 March 2024
Gavin
United KingdomNothing
Everything! Location, staff, food, vibe.
Stayed in March 2024
Reviewed: 10 March 2024
Jennifer
United StatesI didn’t love the open shower in the room. I was sharing with my daughter and the lack of door could make someone feel uncomfortable. And the water didn’t get very hot.
Staff was amazing, so welcoming and personable. The breakfast was delicious and had great options from buffet and menu. The room was comfortable and the hotel itself smelled good in the shared spaces.
Stayed in March 2024
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