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  5. Reviews of Altstadthotel Weißes Kreuz - In der Fußgängerzone

Reviews of Altstadthotel Weißes Kreuz - In der Fußgängerzone 4 stars

Herzog-Friedrich-Str. 31, Innenstadt, 6020 Innsbruck, Austria

#2 of 72 hotels in Innsbruck

Guests' Choice

Review score

Based on 981 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    Overall, we loved our stay here at this clean well organized hotel. Would definitely recommend.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The confirmation email was not clear about the address

    Loved the welcome drink and very helpful staff!

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No beverage making facilities in room.

    Great location. Very welcoming and helpful. Interesting building.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night

    Great hotel in a convenient location in the centre of Innsbruck old town. The room was very comfortable and stylish but still had lots of historic features. Breakfast was superb and the staff were incredibly helpful and accommodating. Highly recommend.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant unfortunately...

    The breakfast was excellent and varied...

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Lovely hotel in a great location; great cocktail bar on the top floor.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The reception is on the top floor which is more than a little confusing and makes guests checking in and out more difficult as they have to always use the lift.

    Great hotel in a great location with a particularly good cocktail bar on the top floor.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed is not comfortable

    The location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Every time a great stay for a business trip.
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night

    Great location in the heart of Innsbruck. Cosy but stylish rooms with nice furniture. Comfy Beds. Quiet rooms.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    great hotel, perfectly situated
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    check in took really long

    cool bar

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Double Room with Golden Roof View
    • Stayed 1 night
    • Submitted via mobile

    The modern touch to a very old historic building

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good, very central in old town

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Fantastic hotel; lovely and supportive staff. Highly recommend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Only thing is if you get a room near the top/roof-level bar, there is noise until late night. We didn't find it to be a massive problem to be honest

    The staff were super accommodating and helpful when we had to extend our stay because my fiance injured himself on the ski slopes. The rooms are very modern and clean; location is pretty good

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Superb hotel with perfect staff and excellent location.
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room (although beautiful) was very warm - hot even - and there was no way to make it cooler. As our window faced the main public area, leaving it opened was very noisy. A small price to pay for such a lovely hotel stay though.

    It was perfectly located in the old town. Staff went above and beyond to make our stay perfect.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Excellent location and room, very friendly staff! I would recommend this hotel and I will come back.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although the location, the staff and the rooms were very good, the only bad thing was that we were staying on the fifth floor and you could hear the noise from the bar the hotel has on the sixth floor. Also when someone was closing the door of their rooms, the door is so heavy that we could feel it to our room. So we would suggest better noise isolation for the fifth floor.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Great option for Innsbruck centre if you like a boutique style
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Small things that would have got a higher score; the decor is stylish but quite stark, no tea/coffee facilities in room and the bathroom has not done well with the design, the sink was looking particularly tired and worn. Although the view from the balcony is nice, you do have to look at it through pigeon wire (although we get why) so we don't feel it was worth it. The bar gets very busy so the queue for the lift took a while. We needed to check out slightly later (we wanted 30 mins) as I had a work call, and were being charged €20 for the hour which was a shame, as I have stated in many other hotels around the world who have not charged for this amount of time. Naturally we then laboured on our exit as we were paying for it None of the above should put you off staying here though and we would stay again but these snags are why it doesn't get a higher score.

    This hotel is in a fantastic location in the old town. It has stylish decor including a nice bar area. You check in at the bar then make your way to the rooms. We appreciated the friendly check in and complimentary drink on arrival which we were able to defer to after dinner as we arrived around 8pm and very hungry. The room was stylishly decorated and the bed comfortable. We were upgraded through booking.com to a balcony room. All in all this is a good option for Innsbruck city centre and the Stiftskeller restaurant around the corner is great for authentic Austrian food.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic property and location- staff are brilliant

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Fantastic hotel. Really couldn't recommend it more. With one weird problem.
    • Leisure trip
    • Family with young children
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    WHY. IS. THE. SHOWER. IN. MY. CARPETED. BEDROOM??????

    Amazing location. Great staff. Such a cool little boutique hotel. Parts of it felt like a five star.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Handy location and super clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows - too soft or too high Curtain was obstructed by the beam which let the light in right on your face in the morning ☹️

    Super clean Welcoming staff Handy to old town Restaurants very close by Bar at hotel

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Amazing Hotel and Bar! Love the Location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    This place was AMAZING!! 10/10!!! Incredible location, beautiful decor, views for breakfast upstairs out of this world - best cocktail bar I’ve been to! Lots of people trying to get in on Friday/Saturday night but they always make room for hotel guests. Room was comfy and clean. Value was great! Would stay here again in a heartbeat

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Wonderful property, friendly staff, great breakfast, perfect location.
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t particularly care for the pillow but this was a small inconvenience.

    Wonderful property, friendly staff, great breakfast, perfect location.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Wonderful hotel in the heart of Innsbruck, a great mix of old and new.
    • Leisure trip
    • Couple
    • Medium Double Room with Golden Roof View
    • Stayed 1 night

    No dislikes.

    Excellent and slightly quirky hotel in a central location, ideal for enjoying the lovely city of Innsbruck. Top drawer breakfast, friendly and efficient staff, and well-appointed rooms. A great mix of old and new in the heart of Innsbruck.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    High temperature on room

    Stayed in February 2024

  • Reviewed: 15 March 2024

    10
    A must stay in Innsbruck
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    Every time we pass through Innsbruck we stay at this beautifully designed, modern, clean and tidy hotel. Situated in the center of Innsbruck, and offers “home-like” feeling and one of the best breakfasts I’ve experienced in an hotel, with an amazing staff and management. An astounding stay in Innsbruck, every time.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    10
    I cannot possibly give this hotel enough praise! The staff are welcoming and efficient. Welcome drinks given on arrival.
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything! Location, staff, food, vibe.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Easy access to old town, river walk, and indoor marketplace with local food options, plus excellent staff and restaurant
    • Leisure trip
    • Family with young children
    • Medium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t love the open shower in the room. I was sharing with my daughter and the lack of door could make someone feel uncomfortable. And the water didn’t get very hot.

    Staff was amazing, so welcoming and personable. The breakfast was delicious and had great options from buffet and menu. The room was comfortable and the hotel itself smelled good in the shared spaces.

    Stayed in March 2024

Showing 1 – 25

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