Eichenheim 10, 6370 Kitzbühel, Austria
#10 of 32 hotels in Kitzbühel
Guests' ChoiceBased on 127 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
8.9
Facilities
9.5
Staff
9.4
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 13 April 2024
Rhanbir
United KingdomPay for parking
Breakfast good, spa good
Stayed in March 2024
Reviewed: 7 April 2024
Felipe
United KingdomEverything! Spot on facilities, staff and food. Great hotel for a family stay. Will definitely come back!
Stayed in April 2024
Reviewed: 2 April 2024
Alec
United KingdomExcellent service, recently renovated with amazing attention to detail
Stayed in April 2024
Reviewed: 1 April 2024
Amos
IsraelEverything was wonderful We really liked the hotel and enjoyed our stay very much The rooms are comfortable, spacious and designed at the highest level The staff was kind and polite and helped with any request or question Great breakfast Lovely spa We will definitely be back!!
Stayed in March 2024
Reviewed: 28 March 2024
Uzochi
United KingdomNothing
Modern
Stayed in March 2024
Reviewed: 24 March 2024
Amanda
BrazilThe staff was incredibly kind and helpful!
Stayed in March 2024
Reviewed: 12 March 2024
Gabriela
ParaguayLoved everything! Room was amazing, great staff, beautiful mountain views, excellent spa and pool/sports area, ski rental equipment on site and good restaurants!
Stayed in March 2024
Reviewed: 12 March 2024
Sarah
United KingdomNA
Customer service was exceptional
Stayed in March 2024
Reviewed: 11 March 2024
Irena
FranceThe room was a bit hot, even when we switched off the heating. I don’t think there was aircon. The standard room has limited closet space, and is a bit small, the water was not replenished in the fridge.
Excellent hotel all round, impossible to find a fault! One of the best breakfast buffets ever, everything fresh and good quality (al least 10 types of juices and smoothies, for instance), tasty and interesting dinner (half board), good wine list and signature cocktails. Amazing pool (25 meters for the outdoor one), and I was on my own most of the time. Ski bus reliable and fast, we never waited much.
Stayed in March 2024
Reviewed: 8 March 2024
Beatriz
United StatesThe room was very spacious with a big terrace with a beautiful view of the mountains. The breakfast buffet was outstanding and the spa facilities were very nice. Just be aware that the sauna and steam room area for adults only are clothing free (towels and robes are provided) The staff was very attentive and helpful, arranging for dinner reservations and transportation to town and the ski lifts. I will highly recommend this property
Stayed in March 2024
Reviewed: 6 March 2024
Karen
United KingdomLoved the hotel. It was luxury all the way from the reception and bar through to breakfast, the bedroom and the spa!
Stayed in March 2024
Reviewed: 3 March 2024
Orsolya
SwedenThe building could use just slightly more love from maintenance.
Elegant mountain hotel with spacious rooms, helpful staff and great ambiance. The spa area is rather large and the facilities are clean. The gym is modern. Recommended.
Stayed in March 2024
Reviewed: 25 February 2024
Jane
United StatesManagers were too stern… seemed like they were hovering over the staff
Stayed in February 2024
Reviewed: 14 February 2024
Emily
United KingdomUnable to get hold of anyone regarding being charged for 2 days for a car park I didn’t use.
Absolutely beautiful hotel
Stayed in February 2024
Reviewed: 8 February 2024
Robert
United StatesBreakfast was very nice a little pricey for what we get but overall adequate yet. Pricey, I would look more carefully different places.
Stayed in February 2024
Reviewed: 29 January 2024
Greta
Austria- small bathroom - location outside of Kitzbühel. but they offered a shuttle every 30min - the water temperature in the inside/ouside pool was not warm enough - you were freezing outside - the staff was not particularly helpful, it took 10 min to explain to the lady at the reception (on the phone) that we need to know the time the next shuttle leaves from the city to the hotel - expensive parking and not helpful staff - we were charged 30EUR/night even though our booking confirmation said 20EUR/night and the staff refused to help us in this matter, saying that booking.com has messed up their prices..
- the room was beautiful - beautiful yoga room - daily activities - from sports, such as yoga, pilates, etc to outdoors - hiking etc included in the price - ski equipment rental at the property - great and varied breakfast - the spa was perfect, with different types of saunas
Stayed in January 2024
Reviewed: 29 January 2024
Antonis
CyprusInclude the parking price in the room rate and avoid charging it as extra.
The rooms were beautiful, spacious, with top facilities, the restaurant was outstanding, breakfast was fantastic.
Stayed in January 2024
Reviewed: 24 January 2024
Ioannis
GreeceEven though the hotel is isolated and there is probably no place to leave the car nearby, they charge 30 EUR for the parking; more importantly noone mentioned that during booking or check-in, we realised that at check-out!
Very spacious and beatiful room with exception view. Very responsive and extremely helpful personnel. Nice Location and very nice restaurant and public places
Stayed in January 2024
Reviewed: 21 January 2024
Brent
United StatesThe parking on the machine said €20, but the front desk said it was €30 in the winter. That was the only downside as it cost more than I thought.
What’s not to like about this property? There was Glühwein in the evenings during winter, rooms were luxurious and comfortable, the spa area was amazing and the mix of saunas was incredible. The pool was amazing and the bonus outdoor pool area was an awesome touch. Half board was amazing and the breakfast was the best I’ve ever seen. Staff was super friendly as well!
Stayed in January 2024
Reviewed: 17 January 2024
Rozka
IsraelWe didn't know parking was 30€ per day. The pool is a bit cold for outdoor swimming
Excellent service! Esthetic, cozy and well designed hotel. Big room with all the facilities.
Stayed in January 2024
Reviewed: 15 January 2024
Ugur
TurkeyEverything
Great and great staff
Stayed in January 2024
Reviewed: 13 January 2024
Kyriakos
Greece1. The lights in the suite turn on and off in a complicated way in groups (not individually) through a screen without english menu. 2. The ski rental in the hotel gave us crappy skis. When i returned them 2 days earlier because they where truly so bad, and simply asked for store credit (not a refund) they declined and offered me not in a polite way another pair of crappy skis.
Everything was almost perfect except for minor details! The staff very polite and willing to help. The location is good for a hotel outside Kitzbühel! The rooms are clean and most of the facilities new!
Stayed in January 2024
Reviewed: 8 January 2024
Anna-maria
GermanyEverything was perfect!
Everything !!! A cozy 5 star Hotel which allowed me to bring my dog ( 2kg). Room was exceptional, very good breakfast! Personal all very Kind ! Dinner very nice and not expensive! Even the owner was working !
Stayed in January 2024
Reviewed: 1 January 2024
Naing
Myanmar-
I recently stayed at Grand Tirolia Kitzbuhel and it was a delightful experience. The hotel boasts a breathtaking view, making every moment truly memorable. The service was exceptional, with staff going above and beyond to ensure a comfortable and enjoyable stay. I highly recommend this hotel for a perfect blend of luxury, stunning scenery, and top-notch service.
Stayed in December 2023
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