Grieskai 4-8, Gries, 8020 Graz, Austria
#19 of 60 hotels in Graz
Guests' ChoiceBased on 574 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2022
Nui
Hong KongParking is a bit expensive. Euro 25 for 24 hours in a garage 2 mins away. If you are driving and knows how to make use of street parking, you might be able to save some money. I wish they had given me a lake view room but the didn't and I am quite sure they are not full.
The location is perfect, less than 10 mins walk to the center. The hotel might be old, but the rooms has been refurbished. They are new, morden, spacious and with cmfortable bed.
Stayed in July 2022
Reviewed: 27 July 2022
Iuliana
RomaniaWeather????
The breakfast, location, staff, GARAGE, room, bathroom..all these, make me return. But Graz , not so much to offer
Stayed in July 2022
Reviewed: 27 July 2022
Lev
NetherlandsThe bathroom walls were a bit too transparent (in a twin room). The laundry service is very expensive.
Great location, nice design, cozy room.
Stayed in July 2022
Reviewed: 26 July 2022
Dmytro
SlovakiaWhen checking in, they gave a room of the wrong category for which it was paid, I had to demand a replacement. The blanket is very hot.
Good hotel for one or two nights. Convenient location near the center. Good sound insulation. I was surprised by the absence of any shelves or wardrobes for clothes, only a pipe with three hangers. Probably next time I would look for something else.
Stayed in July 2022
Reviewed: 25 July 2022
Danko
SerbiaEverything was great! The hotel is in the best location in Graz.
Stayed in July 2022
Reviewed: 24 July 2022
Vidosav
SerbiaNo.
Breakfast.
Stayed in July 2022
Reviewed: 23 July 2022
Karin
AustriaBreakfast, location, staff,
Stayed in July 2022
Reviewed: 17 July 2022
Komediruzecki
CroatiaParking is a bit expensive
Great location, cool view, chill atmosphere
Stayed in July 2022
Reviewed: 14 July 2022
Superjaro
PolandNice room, pleasant staff, perfect location, the garage just around the corner
Stayed in July 2022
Reviewed: 13 July 2022
Nathalie
Australiano wardrobe of coffee machine in the rooms
central location - friendly staff
Stayed in July 2022
Reviewed: 12 July 2022
Anna
Latviaeverything was perfect
Stayed in July 2022
Reviewed: 5 July 2022
Isabelle
Canadaair conditioning not working very well
boutique hotel nice room and awesome breakfast
Stayed in July 2022
Reviewed: 3 July 2022
Lorenzo
Italyniente
top
Stayed in June 2022
Reviewed: 23 June 2022
Isabelle
BelgiumEverything was perfect. Great location.
Stayed in June 2022
Reviewed: 21 June 2022
Davies
United KingdomLocation was perfect - right by the old town and also the liveliest streets for rrstauramts etc. Parking easy. Staff really welcoming and friendly. Lovely big room
Stayed in June 2022
Reviewed: 12 June 2022
Veronika
HungaryThe wall beside my room was relatively thin. We could hear each other’s private noises too closely.
I like the hotel's atmosphere, the location, the kindness of the staff, and the restaurant inside. They serve good food, excellent cocktails.
Stayed in June 2022
Reviewed: 8 June 2022
El_pablitos
Latviavery interesting design
Stayed in May 2022
Reviewed: 6 June 2022
Krisztina
HungaryI missed a closet from the room
Great location, nice and cozy hotel.
Stayed in June 2022
Reviewed: 2 June 2022
Hadar
Israelthe sink's faucet was broken, shower did not have a door
The location was great. the room was big and spacious. The staff was friendly.
Stayed in May 2022
Reviewed: 1 June 2022
Ghada
United KingdomI can t think of anything
location, design, room view, bar
Stayed in May 2022
Reviewed: 25 May 2022
Yuri
Netherlandsexcellence. perfection. superb breakfast.
Stayed in May 2022
Reviewed: 19 May 2022
Xuejiao
Francethe design of the room was great
Stayed in May 2022
Reviewed: 18 May 2022
Damian
AustriaA really nice hotel in the center of Graz. The staff was kind and helpful. The breakfast was delicious and the selection of food was enormous. The view from the window was very nice (the river and fortress hill). I'd come back!
Stayed in April 2022
Reviewed: 18 May 2022
Ivana
SerbiaI didn't like the dark rooms behind overlooking walls and other windows. The photos on the website and booking make you think that your room will have a bath tub and yet you might end up without it. I didn't have the time to change anything but I believe the staff would do their best to change the room.
The rooms are really spacious, clean and comfortable. There is a lot of space for yoga, writing and relaxing. The location is great because it's not a noisy spot and yet it is steps away from the key points in town.
Stayed in May 2022
Ko Chang, Thailand
Cap d'Agde, France
Sinop, Turkey
Kazimierz Dolny, Poland
Southgate, USA
Marsala, Italy
Ettenheim, Germany
Neringa, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content