Conrad-von-Hötzendorf-Straße 60, 8010 Graz, Austria
#33 of 60 hotels in Graz
Guests' ChoiceBased on 516 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Tonya
Cyprusit’s not a big deal as was all needed in the room , but no even small spoons surprisingly, otherwise was tea and cups,
room was very clean with all needed inside, staff was really nice , close to the historical center and big spar , will definitely come back
Stayed in April 2024
Reviewed: 27 April 2024
Shannon
United StatesRoom was a little dark, bathtub very high off ground with no grab bar.
Staff was great, especially Marian. Everything was clean and functional.
Stayed in April 2024
Reviewed: 25 April 2024
Jovana
SerbiaI booked the hotel because of the parking, which I also mentioned in my online check-in a day before. I came there, to be told they don't have parking and I could "park on the street" or in the city garage around 50m away. After I was ready to leave the hotel and go somewhere else, they decided to allow me to park on some internal premise, as I am "only staying one night". For a 4 star hotel, I find it weird that they don't have shampoo or any other hygene utensils. There was only liquid soap (all in one kinda thing).
Breakfast was absolutely amazing! I was almost alone at 09:00 when I got there - fresh and crunchy pastery and fruits! Both with amazing choice!
Stayed in April 2024
Reviewed: 24 April 2024
Roy
United KingdomRoom a little stuffy,bathroom great (323)
Scored well on all points….allrounder. Staff excellent.
Stayed in April 2024
Reviewed: 29 March 2024
Swiss
PolandBreakfast
Stayed in March 2024
Reviewed: 17 March 2024
Alexander
IsraelIt is better that the check-in desk is staffed by people who enjoy providing service
Very good breakfast, nothing was missing
Stayed in March 2024
Reviewed: 20 February 2024
Parvinder
AustriaWill find in another visit :-)
Amazing brekfast starts early in the morning. Staff is superb and very friendly.
Stayed in February 2024
Reviewed: 14 February 2024
Bepe
United KingdomNo complaints
Perfect for a short working trip
Stayed in January 2024
Reviewed: 25 January 2024
Marina
CroatiaThe fridge was not cooling as it should
Top location, kind staff...
Stayed in January 2024
Reviewed: 11 January 2024
Miran
Bosnia and HerzegovinaNo special dislikes , especially for the price paid it would not be correct to have complaints
Stayed only for one night, but the value for money of stay in Graz was perfect.
Stayed in December 2023
Reviewed: 6 January 2024
Ela
CroatiaEasy parking on garage. Nice people.
Stayed in January 2024
Reviewed: 5 January 2024
Popović
SerbiaPoor breakfast
Stuff, quite, coffee, location, big bathroom
Stayed in January 2024
Reviewed: 3 January 2024
Marie
United KingdomThe staff were very helpful and friendly. We had a lovely evening seeing in the New Year in the bar. Thank you so much!
Stayed in January 2024
Reviewed: 16 December 2023
Sara
SloveniaVery nice, clean room. Big bathroom. Very good breakfast, a lot to choose from.
Stayed in December 2023
Reviewed: 14 December 2023
Vladimir
LithuaniaSauna was out of order, parking garage was full and the girl on the reception couldn't give any information about the nearest garage, we had to drive in circles untill we found it ourselves. Also this time the room was almost twice smaller than in our previous stay here, seemed like it was a single room, not double. It had 1 cup, 1 cookie 1 bottle of water and was really tiny and not very clean.
Breakfast is great as always, the guy that served breakfast was very friendly and helpful. Bathtube in a bathroom is also a good thing after a long trip.
Stayed in December 2023
Reviewed: 11 December 2023
Leslie
HungaryPrice was exceptionally high, maybe due to lack of rooms in the area or because of Christmas but probably over double what you should be paying for the level of hotel. Breakfast choice was good but it was total carnage trying to get food and drinks due to the amount of people and layout of the serving area.
Staff were very nice, friendly and gave good advice on directions etc. Location was excellent, 10 minutes walk to main area and directly opposite the tram line
Stayed in December 2023
Reviewed: 9 December 2023
Amanda
United KingdomI always think breakfast should be included in the price, €14 extra each,
Great location, clean and cosy
Stayed in December 2023
Reviewed: 28 November 2023
Narellem
AustraliaParking was extremely tight and the rope you had to pull to release the door to drive out was not easy to see or sign posted.
Clean and comfy room. Very helpful and friendly staff. Location was an easy walk into town centre for us to visit the many Christmas markets.
Stayed in November 2023
Reviewed: 15 November 2023
Helen
United KingdomNothing. We knew it was a little way out from the centre so no issue for u. sall good
Nice rooms quiet clean good breakfast, with smoked salmon which wasn't expected, great cheese, salami etc tram opposite, safe neighborhood near great bar... Vintage Bar and Cafe
Stayed in November 2023
Reviewed: 3 November 2023
Jaroslav
Czech RepublicStrange smell of cigarettes in the room.
Tasty breakfast.
Stayed in October 2023
Reviewed: 2 November 2023
Eglė
LithuaniaBreakfast - satisfying, though the eggs should be prepared more often and brought in lesser amounts (our yolks were a bit dried out from standing too long in the seving plate). It's not far from the city centre, but the road is dull (take a tram).
The bed was very comfortable 😌 we had perfect rest. The garage is OK. Breakfast - satisfying, though the eggs should be prepared more often and brought in lesser amounts (our yolks were a bit dried out from standing too long in the seving plate). The staff is excellent.
Stayed in November 2023
Reviewed: 1 November 2023
Angie
MalaysiaThe bath tub is a bit slippery without the rubber mat
Opposite of a tram station easily excess to city center
Stayed in October 2023
Reviewed: 31 October 2023
Duje44
CroatiaTriple room doesn't have three full beds
Friendly staff, very good breakfast, cozy, clean, comfy, near tram station, 4 stations to downtown, garage parking
Stayed in October 2023
Reviewed: 29 October 2023
Gomes
AustriaFor 2 person 1 bottel 500ml water Same with Tee Coffee Not big issue
Sehr gut Reception staff HELP FULL evri 1 Hi Emir & evri 1 Bye till next
Stayed in October 2023
Interlaken, Switzerland
Reggio Calabria, Italy
Warth am Arlberg, Austria
Nikiana, Greece
El Prat de Llobregat, Spain
Soyaux, France
Chamonix-Mont-Blanc, France
Diamante, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content