Auerspergstraße 61, 5020 Salzburg, Austria
#11 of 126 hotels in Salzburg
Guests' ChoiceBased on 521 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 March 2023
Lincolnbest
United KingdomFelt it was expensive for what it offered eg charged 30 euros a night for extra cleaning due to dog, but room not cleaned only towels changed. Generally expensive.
Car parking. Dog friendly. Lovely helpful staff. Spa and sauna. Masseur was excellent. Room nice.
Stayed in March 2023
Reviewed: 27 March 2023
Paul
United KingdomLovely hotel in great location . Staff very helpful and go the extra mile to make you welcome and to get the most out of your stay.
Stayed in March 2023
Reviewed: 18 March 2023
Gillian
United Kingdomnothing
everything
Stayed in March 2023
Reviewed: 13 March 2023
Mariusz
PolandThe room was a bit small in comparison with it's price
Excellent location , close to old town , private parking on site . Very nice and modern design of lobby area with beautiful patio and access to garden
Stayed in March 2023
Reviewed: 1 March 2023
James
United KingdomNothing!
Everything in this hotel has been done with the greatest care and attention. From the superb breakfast (where the owner takes the time to personally talk to every guest) to the excellent sauna, everything has clearly been done with real thought. Everyone who works there greets the guests with friendliness and all went out of their way to make our stay as enjoyable as possible. It’s short and pleasant walk into the Old Town and, while not a cheap stay is absolutely value for money. A lovely hotel I would highly recommend
Stayed in March 2023
Reviewed: 24 February 2023
John
AustraliaJust a small thing but hotels usually at this price point provide body cream in the bathroom. It just would have been nice to have this but the little chocolate on the bed every night was a special touch.
We loved staying here and as we had exceptional weather we hired 2 E-bikes and rode around Salzburg and the wonderful reception staff at the hotel gave us a map to show us all the sites worth seeing and we managed to see them all. We had a hire car and parking was made available for us which was also very convenient.
Stayed in February 2023
Reviewed: 20 February 2023
Andrew
AustriaWas perfect for us and being able to charge the car overnight was great
Stayed in February 2023
Reviewed: 14 February 2023
Tatjana
United KingdomAll superb
Happy as always. Best Hotel in town especially if you want a private parking. Clean, comfortable and staff very friendly. Breakfast is very good. Highly recommend
Stayed in February 2023
Reviewed: 13 February 2023
Gizem
TurkeyBreakfast was superb, staff was very friendly. Rooms and restaurant/breakfast area rooms and breakfast area is full of daylight and modern decorated. The neighborhood was quiet & residential. We saw some cool shops and went to the oldest biergarten which is very close to the hotel for dinner. Location is easy to reach from the train station by taxi.
Stayed in January 2023
Reviewed: 12 February 2023
Nikolaos
Greecedesign of room was nice. very clean. nice temperature in the room. good taste of music. breakfast could be better. parking is a plus if you have a car.
Stayed in February 2023
Reviewed: 11 February 2023
Tatjana
United Kingdomnothing
We never stay anywhere else. We love it here. It has everything. Fantastic location, amazing service, good people, beautiful and comfortable rooms. On site private parking. We have stayed at this hotel countless times and we will continue to do so
Stayed in February 2023
Reviewed: 7 February 2023
Annabel
IrelandEverything was fantastic about this hotel. They live up to all expectations in every area.
Stayed in January 2023
Reviewed: 30 January 2023
Barbara
United KingdomAbsolutely nothing. A highly recommended hotel.
Always an excellent breakfast plus it is available until 1100 am which is a definite bonus! Very good location just off the centre but within easy walk of everywhere. Rooms are comfortable with coffee/tea making facilities.
Stayed in January 2023
Reviewed: 19 January 2023
Philippa
AustraliaFound it uncomfortably warm inside the hotel dining areas.
Stylish, cozy and so welcoming. Delicious breakfast array with plenty of healthy choices including actually good gluten free bread. Lovely bar for a pre-dinner drink.
Stayed in December 2022
Reviewed: 18 January 2023
Marie
New ZealandThe hotel was lovely and the room beautiful. The breakfasts were fantastic - I would highly recommend those!
Stayed in November 2022
Reviewed: 11 January 2023
Donald
AustraliaNo complaints.
Beautifully presented hotel in a quiet area of the city - yet within walking distance of all sites.
Stayed in January 2023
Reviewed: 5 January 2023
Stephen
United KingdomNothing!
Very stylish design. Modern yet warm and homely. Clearly independent and not your typical chain hotel. Room was excellent, again very stylish and well designed. Comfortable beds and fabulous bathroom and lovely garden view. Breakfast was excellent with everything you would want. Loved the bar which was very relaxing in the evening. The staff are super friendly and so helpful.
Stayed in January 2023
Reviewed: 4 January 2023
Sophie
United KingdomBeautiful hotel with fantastic staff and amenities in a superb location. Definitely would revisit!
Stayed in January 2023
Reviewed: 30 December 2022
Nisan
United KingdomNone
Excellent location, very friendly and helpful staff, super clean and delicious breakfast.
Stayed in December 2022
Reviewed: 30 December 2022
Ardian
IndonesiaNothing
Amazing cute properties with garden Amazing staffs
Stayed in December 2022
Reviewed: 29 December 2022
Lois
United KingdomWarm welcome, cozy property, very friendly staff, excellent breakfast
Stayed in December 2022
Reviewed: 25 December 2022
Canan
IrelandThe couch bed and pillows were very uncomfortable.
Excellent location and very friendly staff.
Stayed in December 2022
Reviewed: 22 December 2022
Peter
United StatesA 2nd chair in the room would have been nice. Don't need a 28 Euro Breakfast buffet. Smaller alternative would have been nice.
Decor, smart room layout, quiet room to court yard / garden
Stayed in December 2022
Reviewed: 20 December 2022
Jo
United KingdomIt is a small hotel so understand that they don't have a full restaurant but it would be good if they could provide a little more choice for snacks and meals all day. What they did have was good quality and tasty.
Beautiful boutique hotel, walking distance to center. We stayed in a Junior suite which was very spacious. The staff were all really lovely, kind and warm. Breakfast was excellent.
Stayed in December 2022
Reviewed: 17 December 2022
Julia
United StatesThe hotel was clean and beautiful. The staff at each part was really nice. From check in/check out to the breakfast and coffee shop staff everyone was nice and accommodating. Check in was easy and the concierge staff was really helpful. We were only in Salzburg for one night and they helped us figure out what to do easily. Our kids loved the outdoor foosball table. Parking is convenient and we walked to everything we wanted to see. Breakfast was really good too.
Stayed in December 2022
Strasbourg, France
Boston, USA
Geroldswil, Switzerland
Ao Nang Beach, Thailand
Kamloops, Canada
Trogir, Croatia
Kallithea Rhodes, Greece
Kranj, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content