The temperature of our room was too warm all day every day of our stay.

Lovely clean room and super handy to the train station.

Stayed in May 2024

The aircon was not working and was very noisy. It appears that all the rooms had the same problem. So, not a good nights sleep as it was too hot. This was a shame as all the other aspects of the hotel were very good

Great location in the centre of Salzburg. The room was well appointed. The breakfast was very good with a wide selection of hot and cold food (eggs, bacon, toast, fruit, granola, pastries ……). The view from the breakfast room was amazing.

Stayed in May 2024

The air conditioning was not working and it was too hot to sleep.

Very clean and central.

Stayed in May 2024

Pillows were not supportive.

Nice room in good location. Staff is great. The breakfast area has a great view of the fortress.

Stayed in May 2024

perfectly situated right outside the main train station and bus station

Stayed in May 2024

the water heater was not working for a few nights and one time in the morning, so we can't shower with warm water in the evening after a whole day of tour outside.

The location is the best! the Main Train Station is just in front of the hotel. a lot of stores and restaurants nearby. 15-20 mins walk to the main attractions. Staff are all nice and approachable. Breakfast was so good and delicious.

Stayed in May 2024

Room

Stayed in February 2024

Socket is limited Towel is quite small

Twin Bed as we requested Location is good. Staff are nice

Stayed in May 2024

The gym was not set up for someone who wanted to use weights and the room did not have a fridge.

The location was excellent, right next to the main train station and local buses. Sauna and steam room were good.

Stayed in May 2024

Real fast wasn’t as good as expected. Scrambled Eggs were dried up and bacon overcooked. Bread was not fresh and salad items needed replenishing.

Staff were excellent and very friendly and efficient. Room was clean and comfortable. Location was great.

Stayed in April 2024

Location, but not good information about using the garge, that we can acces with elevator, and where exactly to part, because we were with motor and the laguage is not on wheels.

Stayed in April 2024

Although it is suuuuper close to the train station which is convenient, it's almost 25-30 minute walk to the old town, so keep that in mind if you have mobility issues. Good thing that the bus station is also close to the hotel! Unfortunately we did find some stains in our sheets but we didn't really mind as they were minuscule and the overall experience overshadowed such a small detail.

The in-house wellness area was a really nice addition to our trip, going to the sauna and steam bath to relax :D The staff was super kind and friendly, always willing to help! You can take your breakfast in the top floor and in the evening you can have a drink at the lobby bar, which is nice since some bars close pretty early, especially on weekdays.

Stayed in April 2024

Nothing.

Good location and service.

Stayed in April 2024

A bit rough outside at night

Close to station Excellent breakfast Friendly staff

Stayed in April 2024

Everything was perfect

Great location … neat and clean spacious rooms

Stayed in March 2024

The bathrooms were out of soap. But the housekeeper had refilled after we asked.

Location! The hotel is just next to the Hbf. There are gym and sauna. Breakfast on the sixth floor is perfect with the Alps view.

Stayed in April 2024

The room is quite spacious and the location is great in front of train and bus station. Also, there are many shops nearby the hotel.

Stayed in April 2024

Fridge would have been nice and lots of vagrants out front of train station and hotel

Great location for train travellers. Great service at reception and very clean rooms and well serviced.

Stayed in April 2024

The parking garage can be a bit tricky to locate with the construction zone- follow the road signs rather than Google maps and it is much easier.

Great location next to public transport and taxi stands made for easy exploration of the city. Rooms were very, very quiet even with construction and central location. Breakfast option (with views!) was lovely to have, especially after long day of travel.

Stayed in April 2024

I had asked for a new coffee kettle in the room as the one there did not work. It was not replaced.

Steps away from the main train station as well as the city busses.

Stayed in April 2024

A lot of homeless people hanging around in the square outside of the hotel

Clean hotel, with good facilities,close to rail station and to bus stop for the airport

Stayed in April 2024

The room was so hot and the air conditioning was poor. I asked for another room, and ended up trying three - all with the same problem, no air movement. Ended up staying In the first room as we could open the window. The staff acknowledged the problem, but I’ve seen similar issues with air conditioning in review so it seems to be a general problem. The location also wasn’t great with drunks by the front door and large groups of people in the square outside. We never had any problems with them, so don’t be intimidated, but it’s not a good look.

A fantastic breakfast, the best we had on our recent travels. Room was comfortable, with effective blackout curtains and great beds. The location in Salzburg was perfect for exploring the city, the hotel is also next to a shopping area with a big supermarket. We really enjoyed our stay, and being next to the train station helped us after a day of train travel!

Stayed in April 2024

Dated hotel, carpet and furniture are old. No air conditioning, quite hot inside the room unless using fan all day long. Breakfast quality is poor, and serving area is small that people just bump into each other all the time.

Right outside Salzburg Train station; very convenient. Staffs are friendly, although English communication is difficult except the front desk.

Stayed in April 2024

Given that it’s near the main train station though, there are a lot of people hanging out the area, which can be intimidating at first, but didn’t give any issue at all. In front of the hotel is also the taxi stand so taxi drivers hang out— but again wasn’t an issue. In fact, making it more safe as there is always a lot of people within the vicinity. Surprisingly, didn’t hear any outside noise from the room.

If you’d be arriving by train, nothing else beats the location. Across the hotel is the main tram and bus terminals and with Salzburg pass or unli day ticket, going to city center should be a breeze as well.

Stayed in March 2024