Lindengasse 12, 07. Neubau, 1070 Vienna, Austria
#166 of 380 hotels in Vienna
Guests' ChoiceBased on 521 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
9.2
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Carl-johan
BelgiumThe room could have contained an ironing board. The key to the room was too heavy and impractical to carry around. The wifi was not the best.
The breakfast, location and friendliness of staff, were excellent! I also enjoyed the size of the room, as well as possibility to purchase drinks/snacks in the reception area.
Stayed in April 2024
Reviewed: 11 May 2024
Cecilia
SwedenThe entrance was a bit complicated to reach with large suitcases since there were steep stairs leading up to the reception and the hotel elevator.
Excellent location, friendly staff and great ambiance.
Stayed in May 2024
Reviewed: 4 May 2024
Grace
Hong KongNeed to walk up 15 staircases from street level to access the hotel concierge. Challenging indeed when carrying large and heavy luggages, and difficult esp for whose who need to use a wheel chair. Toilet seat cover needs fixing as it keeps on falling down when using the toilet.
Staff very helpful. Nice room. Breakfast of this small hotel has a reasonable variety, fresh and with good quality. Conveniently located and safe. It’s about 10-15 mins walk to city center main attractions.
Stayed in May 2024
Reviewed: 30 April 2024
Awad
LibyaBed and belows were not comfortable, and the electric system needs upgrading.
The location is very good 👍
Stayed in April 2024
Reviewed: 29 April 2024
Myrianthi
CyprusPhotos made it looked in a better condition than it actually was. Bathroom and toilet were in separate rooms.
Relatively convenient location
Stayed in April 2024
Reviewed: 28 April 2024
Wim
BelgiumClean, nice atmosphere, quiet and good breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Efrain
NorwayThe room had a little dust
The location was fantastic.
Stayed in March 2024
Reviewed: 14 April 2024
Giulio
United KingdomAll good. The lift was a little old, but that’s normal in an historical building.
The place was nice, the room spacious and the staff very kind. The position is also very central and easy to reach from airport / station.
Stayed in April 2024
Reviewed: 1 April 2024
Melanie
FranceThe shower head was broken, and the TV did not include non-german channels or streaming options (often provided in 4* hotels). The hallways can be very noisy which may be a problem if you’re a light sleeper
The property was very clean, the room was spacious and bed was comfortable. The location was perfect as it’s a walking distance from museums and the city centre
Stayed in April 2024
Reviewed: 1 April 2024
Nasrin
SwedenThere wasn’t any slippers and toothpaste in room
Stayed in April 2024
Reviewed: 30 March 2024
Nancy
United StatesWe returned to the hotel at night and found that there was water on the floor in the bathroom because the water pipe could not be completely closed, and there was always a small flow of water. There is a long hair on the quilt, and also a long hair on the bathroom towel. The bedroom is cold at night. The internet is too weak.
Stayed in March 2024
Reviewed: 20 March 2024
Evita
LatviaThe walls are paper thin and I personally woke up several times just from people walking by and laughing, it was quite annoying to wake up whenever someone walks by our room and our room was located just by the stairs and the lift... The biggest minus for sure.
The location is good and you can get to center by 20-25min walk or by a near by tram (4min walk) or metro (6min walk). Size of the room surprised us, it had a little walk in "closet" with shelves and a mirror and plenty of room for storage. Overall room was pleasant, bigger than we expected.
Stayed in March 2024
Reviewed: 3 March 2024
Amit
IsraelThe safe in the room was not working and not attached to the wall. Also floor wasn't as clean as you expect.
Beautiful room with extra space and nice amenities. The location is the best in the city.
Stayed in March 2024
Reviewed: 29 February 2024
Evana
GermanyNothing worthy of mention except maybe for some people a rather bulky key with manual door locking might seem inconvenient and also, if you have a heavy suitcase, climbing the flight of stairs that lead up to the lift may be cumbersome. The lift is also not spacious enough.
-Spacious, clean room - Coffee machine, Water heater in the room with complementary tea packs and coffee pods - Excellent location, surrounded by restaurants, supermarket and cafes -Tram leading to central Vienna reachable by foot within 3 minutes
Stayed in February 2024
Reviewed: 20 February 2024
Christine
United KingdomOur room was spacious and breakfast was excellent. The location was perfect and we mostly walked everywhere. There were at least two Christmas Markets within 15 min walk.
Stayed in December 2023
Reviewed: 19 February 2024
Jonathan
United KingdomSmall bathroom
Central location
Stayed in February 2024
Reviewed: 15 February 2024
Bart
BelgiumThe duvet was too hot. They have only type, for winter ánd summer. They gave me a sheet, however, which I folded a couple of times to cover the top of my body. I turned the radiator almost off.
Stayed in February 2024
Reviewed: 9 February 2024
Anna
MaltaThe room was clean and had plenty of space. Stuff was really pleasant and kind, and helped us with everything we needed. As for breakfast - nothing special and not so many choices, but taste was quiet good.
Stayed in December 2023
Reviewed: 8 February 2024
Danuta
United KingdomBathroom wasn't perfectly cleaned: there was some hair on the walls and the bath (just a few and was easily taken away by washing it off, but the cleaning service should have been more attentive it do it themself).
Nice and pleasant breakfast (I liked the serving and staff's attitude), excellent location, big cozy rooms.
Stayed in February 2024
Reviewed: 23 January 2024
Mattia
ItalyThe breakfast was ok, surely not on par with the room and the hotel. Next time I'll do it outside of the hotel.
The room was perfect , the style of the hotel too, great position. lot's of parking options near by (paying ofc)
Stayed in December 2023
Reviewed: 16 January 2024
Piotr
PolandBreakfast was a bit disappointing. I was expecting a little more variety to be provided and proper coffee. the toilet and the bathroom in the room were a bit oldschool and could be refurbished a bit. Also a wardrobe would be nice instead of a plain rack in the hall to put your luggage. Unfortunately the very nice suite has the view to the inner courtyard outlooking nearby flats so mind to have your curtains closed in the evening.
I got a free upgrade to a very nice and spacious suite with historic furniture and graphics on the wall. Hotel is well located in the trendy Siebterbezirk. Nice design and fit out. Good place.
Stayed in November 2023
Reviewed: 13 January 2024
Ofelya
ArmeniaLocation was great. Stuff were very kind and always ready to help. Room was very clean, so big thank you to cleaning people.
Stayed in November 2023
Reviewed: 12 January 2024
Marianna
GermanyGreat!
Stayed in November 2023
Reviewed: 6 January 2024
Eszter
HungaryHad style
Stayed in January 2024
Racines, Italy
San Pedro Sula, Honduras
Dhaka, Bangladesh
Nuku‘alofa, Tonga
Zaton, Croatia
Ubud, Indonesia
Riparbella, Italy
Westport, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content