Landungsplatz 101, 4830 Hallstatt, Austria
#6 of 6 hotels in Hallstatt
Guests' ChoiceBased on 1006 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
8.5
Value for money
7.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 July 2023
Imishanin
Ukraineerhaps the pillows were not very comfortable and during check out you have to wait 20 minutes for the transport that will take you to the parking. Also, it's worth noting that if you have a pet, the bus might not take you and the manager will suggest you 'take a walk' in the literal sense. I think the hotel should pay attention to this to improve the stay with pets."
Excellent hotel in the very center of Hallstatt. We liked almost everything. The rooms are great and there are no issues with them at all. We had a room with a balcony, I recommend choosing this one.
Stayed in July 2023
Reviewed: 23 July 2023
Alena
PolandThe location was great, the room was very clean and comfortable.
Stayed in July 2023
Reviewed: 17 July 2023
Husein
IsraelA bit pricey
Amazing balcony view to the lake , nice comfy rooms except for the extra soft pillows
Stayed in July 2023
Reviewed: 14 July 2023
Ying
United StatesNo AC and it was so hot. We didn’t have any good nights sleep at all. It’s a bit far from the main building to check out and have breakfast. House keeping needs improvement. Fan was not working and only provided 2 sets of towels even we have three people. Didn’t refill the toiletries for the 2nd night at all.
Magnificent view of the lake and location! Spacious rooms!
Stayed in July 2023
Reviewed: 9 July 2023
Lai
Hong KongNo
Feeling good with the whole reservation process! Staff tried their best to meet our requirements. We enjoyed very much during the stay!
Stayed in July 2023
Reviewed: 7 July 2023
Muhammad
Saudi ArabiaStaff perhaps were new or trainee,. Someone jumped queue for taking shuttle back to parking but the staff did not intervene or apologised for not taking action. In the end we walked to parking 15 minutes away with our luggage as next shuttle would not come for another 30 minutes
Location
Stayed in July 2023
Reviewed: 3 July 2023
Lucie
Czech RepublicIt was a big problem to provide a kettle for preparing baby’s food, didn’t expect it in this kind of fancy hotel. One of the bartenders wanted to charge me 3 euros to fill baby’s bottle with hot water🤦🏻♀️
Amazing view and location, check in and check out without any problem, decent breakfast.
Stayed in June 2023
Reviewed: 2 July 2023
Anas
Saudi ArabiaView of the lake, coffee machine, good breakfast, location, helpful reception team
Stayed in July 2023
Reviewed: 2 July 2023
Shabana
United Arab EmiratesStunning view from balcony of the lake. A picturesque place for relaxation.
Stayed in July 2023
Reviewed: 30 June 2023
Wanusa
ThailandView from the room is beautiful. We can see the lake. Breakfast is good
Stayed in April 2023
Reviewed: 28 June 2023
Winnie
CanadaThe housekeeping was subpar. When we first arrived to our room, the trash was not emptied (from previous guest). Also we must have dropped a tissue on our way out the next day. When we returned to the room, we saw the tissue still on floor. Which makes me think, they did not sweep/mop floor. Floor felt sticky at some point. Otherwise room was fine
Room had a nice view of the lake. Beautiful balcony. Good breakfast selection. Staff were friendly and helpful.
Stayed in June 2023
Reviewed: 26 June 2023
Hsu
TaiwanA little bit too noisy due to the crowd at the port.
Location and the view is perfect.
Stayed in June 2023
Reviewed: 24 June 2023
Jeffrey
United StatesThe view from the balcony and location
Stayed in June 2023
Reviewed: 23 June 2023
Manadsanun
ThailandStaffs and breakfast system.
No key and room is clean.
Stayed in June 2023
Reviewed: 21 June 2023
Tronzei
United Stateshotel far away from main building.
nice restaurant
Stayed in May 2023
Reviewed: 20 June 2023
Tony
United StatesRestaurant can get crowded but timing adjustment alleviated the issue.
Location was great. Very friendly and helpful staff. View was amazing! Would definitely stay again.
Stayed in May 2023
Reviewed: 19 June 2023
Rebecca
AustraliaLocation hard to beat
Stayed in June 2023
Reviewed: 19 June 2023
Harish
IndiaIf we would have been given an upperfloor
Good breakfast . Location was superb
Stayed in May 2023
Reviewed: 18 June 2023
Mei
Hong Konga bit far away from the main building
heritage hotel with modern decoration
Stayed in June 2023
Reviewed: 11 June 2023
Joseph
PhilippinesStaff to be more welcoming to quest irregardless who they are
Location and the place is great
Stayed in June 2023
Reviewed: 11 June 2023
Olga
GreeceBeds were not that comfortable!
The best location in Hallstatt! Amazing lake view, free transfer from the parking, great breakfast!
Stayed in May 2023
Reviewed: 2 June 2023
Kate
New ZealandVery hard beds & soft pillows
Location was fantastic right on the lake & very comfy room
Stayed in May 2023
Reviewed: 1 June 2023
Brian
United Statesstaff didn’t always respond to messaging. Beds are a little soft for our preference.
beautiful property with an excellent view and a great location.
Stayed in June 2023
Reviewed: 31 May 2023
Noppadol
Czech RepublicGood view , good brakfast, nice staff
Stayed in May 2023
Reviewed: 26 May 2023
Wanyun
TaiwanSince I did not note anything on the booking, so I was at the ground floor. Our neighbors can easily enter in my garden, and tourists can directly look into my room, which is a bit lacking in privacy. Also the fence which is for blocking the neighbors also obscures the view of the lake.
The location is really good it is in the city and near the lake. And the view at the garden is quit good. The bed and the bathtub are also nice enough.
Stayed in May 2023
Bovec, Slovenia
Cusco, Peru
Bari, Italy
Batemans Bay, Australia
Liverpool, UK
London, UK
Rome, Italy
Wenzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content