Buchfeldgasse 8, 08. Josefstadt, 1080 Vienna, Austria
#21 of 378 hotels in Vienna
Guests' ChoiceBased on 897 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.7
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 30 April 2024
Andrew
United KingdomBreakfast was slightly overpriced, however this was a very minor critique as there was a plethora of choice.
Service was excellent, all staff were very friendly and willing to cater to our needs. Kudos to the bar manager who made us signature cocktails tailored to our tastes. The room provided everything that we needed and was to a good cleanly standard. The hotel served as a perfect base for exploring the city with great information as to activities and sights to see.
Stayed in April 2024
Reviewed: 30 April 2024
Maulin
United StatesBed was hard.
Location and service
Stayed in April 2024
Reviewed: 29 April 2024
Vale113
ItalyPerfect location, in city centre, close to Rathaus and Hofburg. The hotel was really clean and beautiful. Service was excellent, with Balmain products in the bathroom.It was a premium experience
Stayed in April 2024
Reviewed: 29 April 2024
William
FranceOne of the best breakfasts we've ever had - better than some five star hotels Lovely relaxing lounge bar Lovely bedroom - very comfortable bed We used the underground carpark which was so very convenient And we were warmly welcomed on our arrival
Stayed in April 2024
Reviewed: 29 April 2024
Wright
United KingdomThe room was incredibly small, to the extent of feeling claustrophobic. Could barely fit around the bed. Not a problem for me as I stayed one night and was barely in it. But bear in mind if you plan on spending more time.
The hotel was very well positioned and the staff exceptionally helpful and knowledgeable. It's a beautiful old building.
Stayed in April 2024
Reviewed: 28 April 2024
Charles
United StatesGreat staff, great location
Stayed in March 2024
Reviewed: 28 April 2024
Paul
United StatesOn a quiet side street a short walk from the big sights. Great breakfast. All of the staff were lovely.
Stayed in April 2024
Reviewed: 28 April 2024
Sari
FinlandBreakfest was excellent and the service was friendly. The location is nearby public transport and it's easy to walk so many sights and parks.
Stayed in April 2024
Reviewed: 27 April 2024
Donna
United StatesNothing. The hotel staff was great
The location of the property was great. Close to the city but in a residential area with many fine restaurants. The breakfast was excellent as well
Stayed in April 2024
Reviewed: 26 April 2024
Karen
United KingdomStaff extremely helpful, breakfast perfect. Easy to walk to everywhere in the city.
Stayed in April 2024
Reviewed: 26 April 2024
Edwina
AustraliaGreat location. Close to places of interest. Very helpful and friendly staff.
Stayed in April 2024
Reviewed: 25 April 2024
Ina
IrelandThe decor was beautiful and interesting, the hotel was close to the old centre of the city with enough walking to get good exercise during the visit. There was a very tasty breakfast with plenty of choice. The staff gave me great advice re eating out nearby and were very friendly.
Stayed in March 2024
Reviewed: 25 April 2024
Virginia
FinlandThe stay at this hotel has been great. First of all I would like to highlight the kindness and attention of the staff at all times. The hotel is new and the decoration is very nice. The room was comfortable and very clean. The location of the hotel is perfect, next to the City Hall and Parliament. There is also a tram stop about 75 m away for easy connections to the rest of the city. Breakfast is very good, varied and of quality. If I return to Vienna I would like to stay at this hotel again.
Stayed in April 2024
Reviewed: 25 April 2024
Zulema
United StatesThe cost of breakfast is a bit too expensive
Facility and location
Stayed in April 2024
Reviewed: 24 April 2024
Urs
GermanyExtremely friendly staff
Stayed in April 2024
Reviewed: 24 April 2024
Angela
United KingdomLack of organisation re room cleaning.. i arrived back at the hotel at 4pm one day to find my room had not been cleaned, there were no towels as they had all been taken and no bin in the bathroom. Most of the staff were excellent but on one occasion I went the day before check out to pay my bill ( to save time next day) and the guy on reception was not happy. Additionally he tried to charge me for a bottle of water I had never had and when I told him that was wrong he stated "well thats what the computer says"! I was seriously angry about that. The hotel staff need to be very careful not to put additional charges on the bill and def need to accept they may have made a mistake! The single rooms are well laid out but get very warm and the air conditioning needed to go on every day, this despite it not being that warm outside mid April. Something to bear in mind if travelling in the summer. Both myself and my friend noticed the heat in the rooms. Finally the drinks in the bar are very expensive (yes they generally are) however I did notice there were no drinks menus either so you were not aware of the prices before you ordered, only when you came to pay. Be careful when you arrive and ask about the prices first. Particularly the cocktails which were 17 euros each!
The decor and breakfast. The hotel design was lovely and there was a good range of food available for breakfast. The restaurant staff were without fault and were cheerful helpful and attentive.
Stayed in April 2024
Reviewed: 22 April 2024
Nina
SwitzerlandRooms a bit too small.
Nice cozy, quiet hotel with very friendly staff.
Stayed in March 2024
Reviewed: 19 April 2024
Kirsteen
United KingdomThe room was always too hot. And the large pillows were uncomfortable.
Pleasant staff. Great breakfast choice. Location superb. Great value for money.
Stayed in April 2024
Reviewed: 18 April 2024
Thomas
United StatesBreakfast was bountiful and the service was excellent. We had a varied selection each morning. Very tasty eggs served in a variety of ways. Also, the porridge was delicious.
Stayed in April 2024
Reviewed: 16 April 2024
Huw
United KingdomNothing
Really clean and beautifully presented. The staff could not have been more helpful. Would definitely recommend it.
Stayed in April 2024
Reviewed: 15 April 2024
Henrique
BrazilLoved everything about it
It has an unique decoration, the room was incredible, with all the things we needed and everything new, fancy and clean. Great value for the money and the men who received us at the lobby was absolutely lovely.
Stayed in April 2024
Reviewed: 14 April 2024
Degen
BelgiumVery well located nice and quiet.
Stayed in April 2024
Reviewed: 14 April 2024
Chris
AustraliaVery helpful and knowledgeable staff
Stayed in March 2024
Reviewed: 13 April 2024
Mark
United KingdomA hair dryer in the rooms only issue and think we could of got from reception but were not too bothered
Breakfast was very good Decor of hotel matched expectations
Stayed in April 2024
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