Rudolfskai 28/Judengasse 15, Altstadt, 5020 Salzburg, Austria
#27 of 126 hotels in Salzburg
Guests' ChoiceBased on 807 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.8
Facilities
8.6
Staff
9.3
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 15 May 2024
Cheryl
United KingdomThere is nothing not to like. It was all perfect.
Hotel Altstadt is the most beautiful building outside and inside. The staff are very friendly and helpful and we received a very warm welcome. Our room was very comfortable and all the facilities were first class. Comfy beds, immaculately clean.The situation is perfect for wandering around the old town. We will definitely stay here again and can't wait to return. Highly recommended 👌.
Stayed in May 2024
Reviewed: 14 May 2024
Vincent
United StatesI mentioned it above, but the lighting in the bathroom was a bit dim because there is no overhead light - only lighting on the borders of the mirror.
Exceptional check in where they said they had been waiting for us. So, there in the room, a complimentary tray of snacks and champagne awaited us. Our room was large and overlooked the walk street so there was no vehicle noise. Breakfast was buffet style and offered a great variety of choices. And the freshly baked croissants were the best we tasted in Austria! The only slight negative was that the lighting in the bathroom was a bit dim, but then again that was not a real problem. And, I don’t know if it is by accident or by design but the outside mirrors on the elevators are slightly curved so as to give you a slimming look. Wow! Don’t expect an El Greco effect however. All in all a hearty thumbs up for the hotel and its staff.
Stayed in May 2024
Reviewed: 10 May 2024
Fran
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 9 May 2024
Parmeena
IndiaLoved the breakfast spread. Staff were very kind and helpful and the best was its location. Right in the centre of town
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United StatesLocation and convenience. Breakfast staff is friendly and helpful!
Stayed in May 2024
Reviewed: 5 May 2024
Mrs
United KingdomGreat location
Stayed in May 2024
Reviewed: 5 May 2024
Narelle
AustraliaNothing.
Everything.. staff were so helpful and friendly… nothing any trouble for them. Location and the room excellent. Most importantly the beds and pillows were so comfy.
Stayed in May 2024
Reviewed: 4 May 2024
Lynn
United KingdomThe only thing which could have been better was a bigger bed.
Superb breakfast. Staff were friendly and helpful. The hotel was in a lovely position, right in the heart of the old town.
Stayed in May 2024
Reviewed: 3 May 2024
Sheila
United StatesN/A
Location, breakfast, staff, cleanliness, ambience and courtesy. Perfect place to be while in Salzburg.
Stayed in May 2024
Reviewed: 1 May 2024
Karen
United KingdomA minor point but shower was hard to use without flooding bathroom.
Beautifully restored and maintained hotel in the heart of the Old Town. Our room was spacious and overlooked the river. The staff were exceptionally friendly and helpful. We had a great stay in a beautiful city.
Stayed in April 2024
Reviewed: 30 April 2024
Donna
United StatesIt would be great if you could make fresh omelets at breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Lawtk
United StatesToo many stairs
Staff friendly, bar available, restaurant on premises. Car pick up and return was well orchestrated.
Stayed in April 2024
Reviewed: 27 April 2024
Salman
CanadaNone
Great location, beautiful building
Stayed in April 2024
Reviewed: 27 April 2024
Jackie
United KingdomFantastic hotel in the heart of the Old Town. Perfect location and lovely staff.
Stayed in April 2024
Reviewed: 26 April 2024
Divesh
IndiaThere is nothing not to like about the property.
Amazing location, very nice staff and service. Great restaurants around, all old town sightseeing a walk away, lovely shopping street as you step out of the hotels back door.
Stayed in April 2024
Reviewed: 25 April 2024
Sara
AustriaI didn’t like the beds, although the room was large, the twin beds were singles.
I liked the sweets/apples/mint water at reception.
Stayed in April 2024
Reviewed: 24 April 2024
Bahar
GermanyWe all felt uncomfortable with the attitude of the receptionist lady. She was not obviously rude, but not friendly at all. We had to ask a few questions about the city and our stay. The way she replied was not really kind. It makes you feel like you interrupt her with your questions. We were a bit surprised that Radisson managent lets such a communication.
The room was well decorated, very large and had everything we needed. The wardrobe and the drawers had plenty of space for all our stuff. It’s located in a very central location. The breakfast is very satisfying.
Stayed in March 2024
Reviewed: 23 April 2024
Samuel
United StatesWe were given a lovely room on the top floor. Unfortunately the elevator did not go to that floor, so we had to walk up 17 steep stairs to get to the room. We are in our 70’s and staff should have considered that. Also the room was built into the slope of the roof, making it necessary to bend down getting in and out of bed. Again difficult for older people and anyone over 5 foot 5 inches. I am over six feet tall. Again something the staff should have considered in assigning the room.
Great location in old town. Spacious room and bath. Good breakfast and breakfast room staff were outstanding!
Stayed in April 2024
Reviewed: 23 April 2024
Erika
SlovakiaVery nice,clean hotel and staff. Delicious breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Gabriele
MaltaNothing
Location and cleanliness. We had a very small issue with the minibar but they resolved it promptly. They also gave us voucher to use at their bar to apologize.
Stayed in April 2024
Reviewed: 20 April 2024
Richard
United StatesA more reasonably priced breakfast would have been nice,
Location was superb..could not have been better. Staff was always friendly and helpful, Walk out the door and you walk into history. Will say that the air conditioner system worked GREAT. It was very warm during our visit. Room was large and well proportioned. Special thanks go to Porter Djamel Merad who was always helpful, went out of his way to provide excellent service and Always ds it with a smile
Stayed in April 2024
Reviewed: 19 April 2024
Obeng
United KingdomI can't think of anything
I liked everything about the hotel; location, staff and breakfast
Stayed in March 2024
Reviewed: 15 April 2024
Sue
United KingdomNothing
Great location, comfortable, lovely breakfast, very friendly helpful staff.
Stayed in April 2024
Reviewed: 14 April 2024
Amanda
AustraliaEverything was great.
Fantastic hotel in the old town. We loved being able to walk out the door to beautiful cafes, restaurants and historic buildings. Lovely view of the river from one of our rooms. Service was fantastic and the rooms were very nice.
Stayed in April 2024
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