Kitzsteinhornstraße 4, 5700 Zell am See, Austria
#20 of 42 hotels in Zell am See
Guests' ChoiceBased on 148 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
9.2
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Petr
Czech RepublicNo option for afternoon snack
Great location, pleasant staff, excellent restaurant
Stayed in May 2024
Reviewed: 16 May 2024
Ian
United KingdomNot keen on buffet dinner, would rather food was chosen from a menu at breakfast time and served at dinner time. Some staff at reception were not particularly friendly - a smile goes a long way!
Clean, comfortable room, spa was lovely but option should be given as to whether or not swimwear/towels are worn in sauna. Food was good, drinking water in room was appreciated, close to lifts and public transport to Kaprun.
Stayed in February 2024
Reviewed: 30 March 2024
Drazen
MontenegroFriendly staff, great food, spa center is the best. Location is close to ski slopes and to ski bus. Recommended!
Stayed in March 2024
Reviewed: 24 March 2024
Yevhen
UkraineBed in the appartment
Location
Stayed in January 2024
Reviewed: 22 March 2024
Janing
United KingdomNothing
Great location. Delicious food. Lovely rooms. Superb spa
Stayed in March 2024
Reviewed: 13 March 2024
Daniel
Czech Republicmissing fridge bar in the hotel room
Everything was super.
Stayed in March 2024
Reviewed: 8 March 2024
David
United StatesGreat breakfast with a wide variety of fresh, baked, and cooked food
Stayed in March 2024
Reviewed: 7 March 2024
Alexander
AustriaThe beds were surprisingly small for a 4* Hotel, very loud music from Apres-Ski bar next door, each evening, but luckily not after 10pm.
Excellent breakfast and dinner: we prebooked both meals for the entire stay, really great food for a very reasonable price! Great Sauna and pool! Nice room with big balcony.
Stayed in March 2024
Reviewed: 1 March 2024
Cristina
RomaniaFor us was a minus that the sauna is for naked people, we are not used to go to the sauna naked and we would like to have a sauna for people that do not want to stay naked with other people.
The location was great, very close to the skiing lift. The food very tasty, the staff very helpful and with a smile on the face everytime when we meet with them and there to answer and help with everything needed. The hotel have a garage with security that was a big plus, also a special room for the echiquipement. In the hotel exist a spa area with pool, relax room and a sauna for naked people.
Stayed in March 2024
Reviewed: 21 February 2024
Anniek
BelgiumWe got an invoice for 340eur for electrical charging in the garage via our card provider, Not sure what went wrong here.
You feel immediately welcome in the hotel. Great food , super clean and close to the ski lifts.
Stayed in February 2024
Reviewed: 4 February 2024
Mevlüt
TurkeyIn a restorant tab water with the money 2 euro or other basic drinks are rather expensive
Half board and good foods
Stayed in January 2024
Reviewed: 3 February 2024
Catherine
United KingdomLocation,close to the cable car and public transport and easy to walk to town and the lake. Great facilities at the hotel, the room was spacious and comfortable and the spa was very welcome. The hotel staff were exceptional, so helpful and professional. The food was excellent and catered for all tastes. I can't recommend this place highly enough.
Stayed in February 2024
Reviewed: 19 January 2024
Luke
United KingdomNothing to not like really.
Hotel was well located, had really friendly staff and excellent facilities. We were also really impressed by the food which was delicious. The slopes were also really close by. Would highly recommend.
Stayed in January 2024
Reviewed: 19 January 2024
Dragana
Serbia-
Location. The stuff was great, friendly,helpful.
Stayed in January 2024
Reviewed: 18 January 2024
Maros
Czech RepublicThe room equipment is a few years old, but it was enough.
Very close to slope, great wellness and a restaurant for breakfast and dinner. Very willing and helpful staff. Plate to storage a ski set and parking house. Great✌️
Stayed in January 2024
Reviewed: 7 January 2024
Rashad
AustriaN/a
Stayed in January 2024
Reviewed: 26 December 2023
Sajo
IrelandThe location is just near to the areitXpress , where you can access the ski lift to schmittenhohe. Staffs were really nice. I highly recommend 👍
Stayed in December 2023
Reviewed: 23 December 2023
Anda
SwitzerlandThe aging carpets in the room were a noticeable downside, reflecting a need for renovations. Despite this, the overall comfort and cleanliness of the accommodation were satisfactory.
Breakfast and dinner was so delicious. Moreover, the hotel’s location was superb, conveniently situated near ski lift and offering easy access to public transportation - local train and buses.
Stayed in December 2023
Reviewed: 23 December 2023
Irena
AustriaPillow and beds
Location, staff.
Stayed in December 2023
Reviewed: 23 December 2023
Lucian
United KingdomN/a
Welcoming staff, great location, excellent recovery facilities, super breakfast.
Stayed in December 2023
Reviewed: 16 October 2023
Ravinder
IndiaBed mattresses uncomfortable springs, limited food options for vegetarians
Location , connectivity by public transport, staff
Stayed in October 2023
Reviewed: 3 October 2023
Rui
GermanyThe breakfast was good with different types of bread, mini croissants, etc. It was nice having a swimming pool, especially after a 4 hours drive to get to the hotel. We had dinner and the food quality was good.
Stayed in October 2023
Reviewed: 1 October 2023
Abdullah
Saudi ArabiaThere is no AC condition in rooms
Every thing goes smooth starting with check in to check out
Stayed in September 2023
Reviewed: 25 September 2023
Simon
United KingdomGrumpy check in
Very pleasant, good pool, decent breakfast
Stayed in September 2023
Baqueira-Beret, Spain
Predeal, Romania
Promontogno, Switzerland
Seoul, South Korea
Palm-Eagle Beach, Aruba
Alexandra Headland, Australia
Qingdao, China
Ericeira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content