It was a bit cold in the room at night

Staff was very friendly. Location is super

Stayed in May 2024

Good as always when I stay in Mariazell. Central location, hotel parking, good breakfast.

Stayed in May 2024

Small bathroom

Lovely staff, excellent location, very good value

Stayed in November 2023

Breakfast was great, but 8 am is little late for me.

Stayed in September 2023

Bathroom was small, especially between sink and toilette. A smaller sink would improve the size of the bathroom. Some storage for cosmetics would be helpful.

The staff and the owner were very friendly and helpful. We had a lovely room overlooking the City Square. It was clean and the bed was comfortable. Very close to the Basilika other restaurants and the supermarket. Breakfast and coffee were delicious.I liked the bar, where we could have a drink before going to bed. Nice view from terrace.

Stayed in September 2023

Too soft beds.

Great location and we had a balcony with a view of the basilica.

Stayed in August 2023

Great location, tasty continental breakfast, very friendly and helpful staff.

Stayed in August 2023

Unfortunately, not possible to dine spontaneously in the restaurant at 19:30h. We were really looking forward to having dinner there because of the great reviews, however, we were informed that only guests with half board would be served dinner. A gentleman staff was kind to recommend places to us.

Great team, helpful staff. Good management surely plays a big role. Room was more than comfortable and very clean. Free parking. Limited variety of breakfast, I must add that it was really more than sufficient for us, because what was offered were all absolutely fresh!!! The bread was fresh and crispy, scrambled eggs done with perfection. Coffee offered was brewed and nice and strong. We definitely will stay here again on our next visit. Thank you for making our stay so comfortable.

Stayed in July 2023

The shower was very basic

Great hospitality, the crew was very friendly and nice

Stayed in June 2023

Nothing to complain, all was good and the value for money was excellent.

The receptionist was the most helpfull and nicest person ever welcoming us to the hotel and certainly made our quick stay in Mariazell very memorable. Also, the breakfast was very, very good !

Stayed in May 2023

The staff was very nice and friendly. The breakfast was excellent and the view from our room was awesome. I really enjoyed the people at this hotel. They even let us park in their lot after we checked out so we could go for a long walk and see the town. 😉

Stayed in March 2023

It was very good!!

Stayed in February 2023

unfortunately the previous guest smoked in the room, especially in the bathroom, leaving an unpleasant smell. but that can happen sometimes.

great location, outstanding staff, with parking in the backyard, just perfect. will come back for sure

Stayed in December 2022

nothing

The personal was excellent.

Stayed in September 2022

Great location, own parking. Good restaurant, good breakfast. Reasonable price.

Stayed in September 2022

The place is a labyrinth, reminded me of cruiseships where you have to walk through long corridors and around 5 corners to find your room. Restaurant closes early so make your plan to eat, otherwise your only place is a pizza /gyro joint.

Great location. Right across from the great Mariazell Church. Rooms are nice and comfortable although not always with the best views. If you get one with a nice view that would be lucky. Parking was behind the building and quite convenient. (Just don't park beside the trashcan with the 10 billion worms.) I don't want to seem like I am complaining, I would come back. It was a good place.

Stayed in July 2022

I wish the restaurant was open the evening we were there.

really helpful, friendly, kind

Stayed in July 2022

The coffee machine supporting the breakfast went wrong - but we got our cappuccino from the bar, so the staff handled this unexpected event professionally.

We are returning guests in Magnus Clause. Superb breakfast, excellent location. The Team was very friendly and helpful - like always.

Stayed in July 2022

The bathroom could be modernized, especially the shower.

Very nice and comfortable room, very friendly and helpful staff, great breakfast, delicious meals in the restaurant. Excellent location.

Stayed in July 2022

Helpful, friendly staff and cozy, clean rooms. Right by the main square. Popular among hikers and families.

Stayed in June 2022

Room had a musty smell.

The receptionist was very friendly and helpful. Breakfast was good. We had a nice view of the church and mountains.

Stayed in May 2022

friendly staff. Excellent service, would stay there again :)

Stayed in May 2022

liked everything

The location is amazing, we had the view on the main square and the mountains from our window. The staff were extremely kind and the room was really comfortable.

Stayed in March 2022

Everything was excellent, breakfast very good, staff very friendly, dinners also very good. I can only to recommend for everyone. Ski room available, parking free behind the hotel. For us was very nice the location of the hotel - 200 m from cabin to Buergeralpe.

Stayed in March 2022