Unterberggasse 167, 5542 Flachau, Austria
#2 of 28 hotels in Flachau
Guests' ChoiceBased on 37 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.9
Value for money
8.9
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 7 January 2024
Bronislava
SlovakiaFood quality. All the soups and desserts were very fatty and difficult to digest. The main courses were unnecessarily complicated and trying to represent fine dining, but there was absolutely no need to. We would much more prefer to try some typical Austrian cuisine.
The location of the hotel is perfect, just next to the cable car. Rooms are spacious and absolutely clean, staff is very helpful. There is also a lovely dog who likes to cuddle :) Amazing drinks in the lobby!
Stayed in December 2023
Reviewed: 9 September 2023
Shay
IsraelI would change the mattresses and add coffee machine to the room
lovely staff, the food was great and not expensive at all( we took d&d and from time to time we eat dinner at the hotel)
Stayed in August 2023
Reviewed: 21 August 2023
Denis
IsraelDidn't like the concept of shared balcony with other room but it was OK
Great hotel! We enjoyed everything ! The breakfast had a lot of choices and was fresh and tasty ,everyone of the staff was super attentive and very nice ! The room very comfortable and with plenty closets space. the location is not at the center of the village so it's very quiet . The special bonus were the dinners - great food and service !
Stayed in August 2023
Reviewed: 8 July 2023
Henk
BelgiumNothing
Excellent big room. Lovely covered terrace. Nice bland of traditional Austrian (light touch) and modern style. Beautiful mountains all around.
Stayed in July 2023
Reviewed: 6 July 2023
Manisha
BelgiumNothing negative about this property.
The staff were very friendly , room was very comfortable and the property was absolutely beautiful.
Stayed in July 2023
Reviewed: 4 September 2022
Sergio
GermanyFantastic hotel, restaurant, wellness area and above all the staff
Stayed in September 2022
Reviewed: 30 August 2022
Senan
IsraelEverything, the staff was amazing, the room clean.
Stayed in August 2022
Reviewed: 20 August 2022
Sonali
Belgiumeverything was just perfect and more.
superb service, friendly staff, the wellness is amazing -sauna , infrared rooms. Cant wait to go back in winter. Ski lifts are across the road so it great location.
Stayed in August 2022
Reviewed: 13 August 2022
Meital
Israelnothing! it was just perfect
Clean, designed, great service and great food
Stayed in August 2022
Reviewed: 13 July 2022
Henk
Belgiumnice looking hotel
Stayed in July 2022
Reviewed: 13 July 2022
Petr
Czech RepublicEvwrything was fine, maybe w-fi would work better sometimes.
Super-friendly and attentive staff. F.e. cleaning lady brought child bed-restrain once she saw we put chair next to bed to prevent kids no to fall while sleeping. Ladies on reception Eva and Nina were also very nice. Same as staff in restaurant. Food is fantastic here, really gourmet experience. Hotel is clean an has good position in Flachau. also lots of stuff for kids around. Kids also love Lola, what is dog of owners. We did not visit wellness which I believe is fantastic, as same as whole hotel is.
Stayed in July 2022
Reviewed: 11 July 2022
Silvia
Slovakiaeverything = food, cleanliness, sauna, location, services…
Stayed in July 2022
Reviewed: 20 June 2022
Hagar
IsraelThe dinner was excellent.
Stayed in June 2022
Reviewed: 20 March 2022
Suresh
United KingdomNothing
Excellent food especially for my wife who is a vegetarian. meals each day were superb with a variety of eastern and western cuisines. Staff were fabulous though we spoke little German, they were attentive polite and always very friendly making us feel like part of the family. Cleanliness was impeccable in the rooms and cleaning staff were considerate and efficient in making up the room. Best location in Flachau right in front of the main gondola “Achter jet” thanks to Family Hausbacher, Sajia,
Stayed in March 2022
Reviewed: 19 March 2022
Chris
United Kingdomno kids deserts
Food & Location
Stayed in March 2022
Reviewed: 17 January 2022
Yoel
Israelthe well coming staff and the chef’s dishes and the location.
Stayed in January 2022
Reviewed: 15 January 2022
Kevin
United KingdomSome restrictions on dining times a little inconvenient. Food high quality, but portion size on one specific vegetarian meal very small.
Very comfortable. Great location. Friendly staff. Hotel dog was friendly(!). Ski rental from adjoining shop, very convenient and good value.
Stayed in January 2022
Reviewed: 20 December 2021
Valentin
SloveniaGood location. Kind personell. Good food.
Stayed in December 2021
Reviewed: 5 September 2021
Ivanka
United KingdomWe loved our stay and felt so special! We stayed with our 3 dogs! Stay with them when around!
Stayed in September 2021
Reviewed: 20 July 2021
Mohammad
IsraelEverything
Stayed in July 2021
Reviewed: 20 January 2023
Robert
Netherlandsthe averageness of everything. Except the staff, very helpful and friendly.
Average. attention to the quality of the products could be better. For example a basket of eggs of 45 degrees celsius. Why not fresh prepared for the guests? Why not real Cappuccino, this one came out of an automate coffeemaker. Not bad, but nothing to remember.
Stayed in January 2023
Reviewed: 15 January 2024
Mark
GermanyThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 January 2024
Ulrike
AustriaThere are no comments available for this review
Stayed in December 2023
Reviewed: 6 January 2024
Martin
SlovakiaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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