9 Neutorstraße, 5020 Salzburg, Austria
#123 of 126 hotels in Salzburg
Guests' ChoiceBased on 370 hotel reviews
6.8Cleanliness
6.8
Comfort
6.8
Location
9.1
Facilities
6.4
Staff
8.3
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 10 April 2024
Herbert
United StatesAbove Asian food restaurant and smell was strong with windows open.
Value. Nearby parking.
Stayed in March 2024
Reviewed: 4 April 2024
Buyst
HungaryA bit chaotic but nice
Near to festival theater only 5 min by foot
Stayed in April 2024
Reviewed: 1 April 2024
Marina
United Statesnone
great location
Stayed in March 2024
Reviewed: 18 March 2024
Anna
HungaryToo soft pillows. It would be great if the room would be equipped with a minifridge and an electric kettle.
Very good location. Clean towels every day. Friendly staff.
Stayed in March 2024
Reviewed: 18 March 2024
Anahit
ArmeniaThe room was dirty. Dust was on almost everything which is not used every day, the cleaning should definitely be more accurate. 2 women in reception were so unwilling to do anything, on any additional question they would answer I don’t know which is not a good answer for tourist.
Good location. The hotel is right by tunnel which leads to city center. It takes some 5 minutes from hotel to city center via tunnel. There is also bus stop next to the hotel.
Stayed in March 2024
Reviewed: 28 January 2024
Bruce
United KingdomNothing
Good location. Would stay again
Stayed in December 2023
Reviewed: 12 January 2024
Sarah
United KingdomCarpet a bit dirty
Comfortable bed
Stayed in January 2024
Reviewed: 8 January 2024
Muhammad
United Arab EmiratesNothing
Good location
Stayed in January 2024
Reviewed: 7 January 2024
Sophie
United KingdomVery slightly inconvenient that reception is across the road
Location was convenient, room was very large with comfortable beds
Stayed in December 2023
Reviewed: 2 January 2024
Mary
IrelandThe bathroom was problematic – when you open the door, it can hit the toilet. Getting into the bath to take a shower would be difficult for anyone with mobility issues.
The löcation is great, just a short walk through the tunnel into the city. There is also a bus stop to the centre of city around the corner. The hotel room was big with a large terrace /table and chairs
Stayed in December 2023
Reviewed: 2 January 2024
Ian
CanadaThe parking underground was a nightmare. No Exit directions, tunnels, blast doors, weird doorway in to backyard....what a mess. The hairdryer was poor said my partner. No lotion, shampoo.
The bed was comfortable. The breakfast was really good - fresh, lots of options. Parking discount was nice.
Stayed in January 2024
Reviewed: 31 December 2023
Vanessa
United KingdomRoom was tired and needs some tlc. But was perfectly adequate.
Location on the edge of the Old Town was great.
Stayed in December 2023
Reviewed: 29 December 2023
V
AustriaCleaning, the room is stuffy, old plumbing
Stayed in December 2023
Reviewed: 18 December 2023
Roberta
MaltaThe Express part of the hotel needs upgrading
Location was ok.
Stayed in December 2023
Reviewed: 30 October 2023
Terry
AustraliaThe aparments are very old and tired but are OK for the price. No tea or coffee making facilities was annoying.
Stayed in October 2023
Reviewed: 22 October 2023
Daniel
United KingdomThe double bed was just 2 single beds put together and as soon as you sit on one side, then the mattress would sink and become uncomfortable. If you then moved too much, the beds would slide apart and one night when i was exercising, the beds moved completely apart and i ended up falling through the gap.
I was only a short walk from the old town centre and within a 15 minute bus journey off the airport
Stayed in September 2023
Reviewed: 9 October 2023
Achim
GermanyThe sound insulation. At times the sound that came from the neighbour and the outside road was quite loud.
The location is pretty good. 15 min walk to the historical city center only. On the way, you have to pass through a long tunnel. However, Salzburg is very safe, so that was no concern for me and my wife.
Stayed in October 2023
Reviewed: 6 October 2023
Georg
United KingdomThere were lots of different coloured stains on the carpet, quit disgusting. There was also no door lock that could only be open from the inside.
The room was cleaned.
Stayed in October 2023
Reviewed: 3 October 2023
David
United KingdomRoom was a bit dirty with some cobwebs in corners but ok otherwise
Excellent location!
Stayed in October 2023
Reviewed: 28 September 2023
Bettina
Germanylocation easy accessible by public transport or by foot from old town, quiet place
Stayed in September 2023
Reviewed: 24 September 2023
Alex
RomaniaCleanliness (especially the carpet and the shower)
Location
Stayed in September 2023
Reviewed: 18 September 2023
Maya
United KingdomThe beds aren’t that comfy, gets really hot in the room in summer and there is a lot of street noise at night.
It’s really conveniently located and there is a bus stop right outside. Good value for the price.
Stayed in July 2023
Reviewed: 13 September 2023
Sarah
United KingdomRoom cleanliness - there were dirty tissues sticking out from under the bed. Air con would have been nice!
Location was fantastic for the old part of town. Comfy beds
Stayed in September 2023
Reviewed: 4 September 2023
Michael
United KingdomMore expensive than I would have liked but I think hotels in Salzburg are generally expensive.
Location was great. Good for the city and transport links.
Stayed in August 2023
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