Staff member at the desk talked and explained the house rules a little bit too fast.

Very close by the motorway (Brenner pass) for a night stop over while travelling in Europe Our dog was accepted for a little extra and she could join us at dinner too Beds slept very comfy and the room was spacious

Stayed in April 2024

Great location, friendly staff, great room for three.

Stayed in March 2024

It was a little pricy but we had to book the last moment.

We had a car, so the location was convenient to drive to the surrounding ski resorts. We felt like home while away from home.

Stayed in January 2024

Location. You have to pay for the road.

Stayed in February 2024

Convenient location, even got free train rides to Innsbruck during our stay. Basic room but with everything you need, helpful staff

Stayed in January 2024

Nothing to complain about

A nice and cosy hotel which is well situated if you want to go through the Brenner Pas

Stayed in October 2023

The breakfast was open to 10 a.m. However, when we arrived at 9 a.m., very little food was available. A group of tourists who came earlier ate almost everything, and nothing was added, so the choice of food and drinks was very poor.

Perfect location in Brenner, with good access and availability. The staff was amiable. The rooms are spacious and clean. The dinner was delicious.

Stayed in September 2023

Very hot in the rooms...

Nice staff, very helpfull

Stayed in July 2023

It wad the second time we had to wait quite a bit for our dinner. This time I got my dish whereas my son had to wait another 15 min for his.

We usually stay in this hotel on our way to or back from the Czech republic. It's always a pleasure to use this facility, a nice break on our long drive. The hotel is beautiful, gives you the Austrien vibe. The rooms are clean, the staff is very friendly.

Stayed in August 2023

No problems

Friendly service and excellent evening meal though the main course portion was too large for me on that evening.

Stayed in June 2023

Stop over hotel on my way to Italy. ideal hotel for that!

Stayed in May 2023

Very kind service

Stayed in May 2023

Wall-mounted fans are a thing of the past - stronger fans would be just really so much better.

Easy access from the train station and generous parking. Small menu for a la carte dinner, but the quality is absolutely worth it. Sauna was actually quiet, which surprised us given the size of the hotel. Rooms were quiet. Breakfast was okay.

Stayed in February 2023

Restaurant serves great food and wine, mostly locally sourced

Stayed in December 2022

Nothing. It's terrific!

We always love Parkhotel Matrei. It is a fantastic location to stop on our way to and from Bavaria, Germany to Tuscany or Lombardi, Italy. We have stayed there several times since 2020 on our way to and from northwestern Italy. Rooms are clean, restaurant is top-notch, bar is relaxing. It's all terrific!

Stayed in October 2022

When opening the balcony door, we could smell smoke from one of the other balconies. I’m not certain if smoking was allowed on the premises, but I felt uncomfortable and closed the door straight away.

Booked this hotel for one night only in transit from Italy to Germany. It's close to the motorway, so the location was perfect. There's a train station directly across the road, though we haven't checked the routes and timetables. The man at reception was very friendly, had no issues swapping between English and German to accommodate everyone in the group, and had good information for us. The rooms were spacious and clean, had a little balcony too. Food in the restaurant was decent, but the atmosphere was odd - very quiet, especially as no music was playing in the background. The waiter there on the night was very brief and didn’t seem very happy/ welcoming.

Stayed in July 2022

We hadden een family kamer. Het vierde bed was te hard en niet comfortabel.

Stayed in August 2022

The heating was off but the weather was not exactly cold but not warm either!

warm hospitality, very helpful and fantastic mattresses!

Stayed in May 2022

We had heavy winter quilts on the bed in summer. I do understand why in winter, but it made our night sleep uncomfortable. Also the hotel could benefit from more pillows on the bed to facilitate comfort. This is a really nice hotel, but the bedrooms seem to be organised only for sleep, not for relaxation. It wouldn’t take much to make it an almost perfect hotel.

Easy to park the car when traveling. The property seems extremely well managed in Corona time. The staff was very friendly, very professional. The food and beverage options were very good, with a bar, a biergarten, and a restaurant. The decoration and atmosphere made the hotel very inviting.

Stayed in September 2021

This hotel is a perfect stop-over point from Bavaria to Süd Tirolian/ Garda Italy; we've stayed here a couple of times, and it is our "go-to" hotel when traveling to/from that region of Italy. Right off of the highway; rooms are great; restaurant and bar are TERRIFIC; staff is great. HIGHLY RECOMMEND!!

Stayed in August 2021

It was a stopover on our way to south Italy. Great position, clean and comfy room. Breakfast was fine.

Stayed in July 2021

No tea coffee facility in the rooms

Everything was wonderful Very comfortable room Nice facility Excellent breakfast

Stayed in August 2021

Spa facilities are closing early in the evening.

Very good breakfast. Good location for a break when travelling from nord to south europe.

Stayed in July 2021

I honestly can’t understand how this hotel is rated 4*

Good location close to the main route. Nice little town.

Stayed in August 2023